Work summary is a comprehensive and systematic general inspection, general evaluation, general analysis and general research on the work for a period of time, analyzing the shortcomings of achievements and drawing lessons from them. Summary is a kind of applied writing, which is a rational thinking about the work that has been done. The following is a summary of my personal work as a teller of the Postal Savings Bank. Welcome to refer to!
Personal Work Summary of Tellers in Postal Savings Bank —— My post is the service window of the bank, and my words and deeds represent the image of the bank. We should not be a little sloppy and lax in our work. As we all know, the storage center is the busiest. Every day, each comrade's business averages nearly 200 transactions and receives about 200 customers. Therefore, such a working environment forces me to constantly remind myself to be serious in my work and to operate in strict accordance with the rules and regulations formulated by the bank. Be consistent with yourself for three months.
Because I'm new here, I'm not particularly skilled in business. In order to get familiar with the business as soon as possible, I will consult old comrades humbly when I encounter problems. When dealing with business skills, I have a requirement in my heart: a threesome must have a teacher, and those who can't learn must learn by all means. If you want to help others in your future work, you must improve your professional quality. At the beginning, I made a mistake because I was not careful enough and not skilled enough. Although I lost money, it didn't affect my enthusiasm for this job. On the contrary, it made me study my business skills and theoretical knowledge hard.
Located in the urban-rural fringe, it is densely populated. There are many laid-off and retired workers who receive social security and medical insurance around the savings office, and there are also several schools. With different educational levels, we have to serve different people every day. I always remind myself to start with the details. Put all kinds of spirits and requirements issued by the industry into practical work, so as to be subtle, civilian and daily. What does it mean to make customers feel warm here?
There are often migrant workers or foreign students in the office to handle personal remittances. Some people can't even fill out the required receipts. Every time I will explain the filling method to them in detail and teach them word for word until they learn to do so. When they leave, they should also be told to keep a written receipt for the next remittance. Thank them for their continuous remittance business.
Some people may ask, personal remittance is only the collection business of savings offices. It can't increase the deposit in the office. Why are you doing it so enthusiastically? But I think serving our customers with heart is the best service. When I heard the customers outside say to me: Your work is really fast ... that little girl has a good attitude. . Good ... in that case. I am very happy in my heart. This is not only a compliment to me, but also an approval and encouragement to my work.
In the new year, I set myself a new goal, that is, to step up my study, better enrich myself and meet the challenges of the new period with full mental state. There will be more opportunities and competitions waiting for me next year, and I am also secretly encouraging myself. Stand firm in the competition. Down-to-earth, our eyes should not be confined to the small circle around us, but should focus on the overall situation and future development. I will also learn from other comrades, learn from each other's strengths, exchange good work and experience, and make progress together. Get better working results!
Summary of personal work of tellers in Postal Savings Bank II. When the calendar was torn off page by page, only the last page was left, and a year passed unconsciously. This year, we drew the sky with a computer keyboard and pulled out 10,000 stars with abacus beads. We keep a happiness, a persistence and a harvest. Keep accounts, settle accounts, issue subpoenas, write account books and make statements every day; Although there are no outstanding achievements and earth-shattering undertakings, we are loyal to our duties. Over the past year, we have outlined the trajectory of life with this plain life and plain work, and gained the joy of harvest. In the past year, there was a lot of work worth summarizing:
First, adhere to ideological and political study.
I have been studying Theory of Three Represents Theory and various financial laws and regulations. Through continuous study, my ideological and theoretical accomplishment has been further improved, and I have firmly established my outlook on life and values of serving the people wholeheartedly. Diligence and professional ethics are the guarantee for the smooth development and ultimate success of every job.
Over the past year, I have consciously practiced the purpose of rural credit cooperatives to serve agriculture, rural areas and farmers, completed every task with full enthusiasm and careful attitude, strictly abided by various financial laws and regulations and various rules and regulations of the unit, earnestly fulfilled the responsibility of "three defenses and one insurance", consciously operated by the rules, United comrades in normal life, and consciously resisted the erosion of various bad atmosphere.
Second, the main work
In 20xx, my job was mainly to be an ordinary teller. First of all, in terms of business knowledge and working ability, I can constantly learn and accumulate experience. Through my own efforts, I have a strong working ability and can calmly receive the consultation of depositors. In business skills, organization and management, comprehensive analysis ability, coordination ability, writing and language expression ability, etc. , has been greatly improved. At work, according to the operating rules of savings business, taking customer demand as the center, the most convenient and feasible methods are applied to business operation.
The summary of the work of comprehensive tellers in banks, followed by work attitude and hard work. I love my job, can treat every task correctly and seriously, flexibly reflect the financial policies and spirit of the party and the state in my work, take the initiative in my work, actively participate in various business trainings organized by the unit, earnestly abide by the rules and regulations of the district, ensure attendance, and make effective use of working hours. After the implementation of the comprehensive teller system, we should restrain ourselves and promote ourselves with strict rules and regulations. Through the study of internal control system, the management of all aspects of savings business has been further improved. With the division of labor within the credit cooperatives becoming more and more detailed, the division of labor of our counter staff is becoming more and more detailed.
In this year's work, I have made substantial learning and progress, and my business operation is more rigorous. Establish customer information; Open a personal settlement account; For large cash withdrawal, I strictly follow the requirements of my superiors and the People's Bank of China, asking customers to provide relevant procedures and collect the required information; In the settlement, I strictly abide by the settlement system, so that "whoever puts money into his account, who controls it, the credit union does not advance it"; In accounting, I adhere to the accounting system of "five without six in one" and earnestly perform the duties of a bookkeeper.
There is also the quantity, quality, benefit and contribution of the work. Be able to complete the set tasks on time and achieve the expected results. In the savings work, we can complete the tasks assigned by the organization with good quality and quantity, and complete the tasks assigned by the sales department with good quality and quantity. At the same time, I also learned a lot of knowledge and exercised myself at work. After a year of unremitting efforts, I have made great progress in my work and made due contributions to the development of the credit cooperative business department.
Third, there are shortcomings.
In one year's work, although there have been some progress and achievements, there are still some shortcomings in some aspects. For example, there are not many creative work ideas, and individual work is not perfect. You need to continue to learn more business knowledge and common sense of life to expand your knowledge. This needs to be improved in my future work, because now I have changed my job. Facing the new job and the increasingly updated business, only by continuous learning and improvement can I keep up with the development of credit cooperatives.
Say goodbye to the old and welcome the new, and think about the present. Over the past year, all the work has been carried out solidly and effectively, laying a solid foundation for my future work. In the new year, I will seize the opportunity, advance with victory, strive to create a scene full of vitality and the flavor of the times, and promote all my work in by going up one flight of stairs.
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