Leave a bottom line for colleagues, and then always use empathy to understand the thoughts of colleagues and guests, but don't be preconceived. Be patient with some guests who are difficult to talk to. If you really can't do it, be a pile of RMB. . . . Your salary, your capital, what would you do if these were you? That's right, laugh! Smile! If you really need to know anything, you can call me at Baidu. Tomorrow and Sunday, I may get up late. I have worked in the service industry for a long time before, and it only took me more than a year to go from employee to manager. . Giggle. . I hope I can help you then!