Experiences and feelings of administrative departments 1
In the past two years, influenced by the macro environment and economy, the development of various industries in this area, especially the manufacturing industries such as clothing and textiles, has been greatly impacted, and the demand for standard factories by enterprises is not good. The company adjusted its strategy in time and adopted the way of lease and subscription of affiliated enterprises, which improved the occupancy rate and popularity of the project. Administratively, the implementation of the spirit of division of labor and cooperation has improved the efficiency and enthusiasm of various departments. The main work of Marketing Management Department in 2000 is as follows:
I. Main work of the sales department
1. Overall sales situation: As of February 2000, there are 15 enterprises that have signed sales contracts for this project, with a total sales area of 79,000 square meters, accounting for 0.9% of the total construction area of128,000 square meters. There are still 47,000 square meters built and unsold.
2. Mortgage loans from four corporate banks with a total amount of 7.95 million yuan.
3.- Due to the customer's request to cancel the sales contract, the lawyer is communicating with the company on how to handle the payment.
4. The signed subscription book was cancelled.
5. The down payment was not recovered in time:-yuan, after deducting the increase or decrease of construction, and-yuan was not recovered. Some customers said that they would wait for the property certificate to be processed before arranging payment.
Second, the property management lease situation
At present, supermarkets, logistics centers and snack bars have already moved into the living area, and-,-and other units rent dormitories. The total rental area (subscribed by affiliated enterprises) is-m2. At present, the monthly rent of the above units can be-yuan, and the total monthly rent is expected to be around 388,320 yuan.
Third, administrative work.
1, official seal management, document management, etc.
2. Annual inspection of licenses of affiliated enterprises, and assist in the handling and annual inspection of various licenses of purchasing and receiving units.
3. Assist the company leaders in the restructuring of group companies, industrial and commercial handling, etc.
Reflections on the work of administrative departments II
Since March 23, 2000, I have been employed as the personnel manager. During this work, I made a preliminary plan based on my professional knowledge and years of experience in personnel management, according to the actual situation of the company and my own work. Reality tells me that "only by managing good people can we manage good things", so during my own work, I constantly innovate personnel management according to the actual situation of the company. On the other hand, I still use my preliminary plan to carry out personnel management seriously and practically. First of all, I thoroughly drafted the relevant personnel management documents, and gradually improved them according to the relevant rules and regulations of the company and the actual situation of the company. Finally, I have a set of basic rules and regulations for personnel management.
At the end of September, due to the personnel adjustment of the company, he was promoted to department manager (agent) from June 65438+1 October1,and took over the administrative, personnel, office and general logistics affairs in an all-round way. Under the care, support and guidance of superior leaders, and with the cooperation of various departments, according to the company's principles and policies, the work characteristics of the administrative personnel and general affairs department are: to do daily external and internal work well and further improve it. Further strengthen various services to provide thoughtful and efficient logistics support services for production and operation; Reserve and innovate human resource management to provide dynamic support for the company's development, production and operation; Strengthen system implementation, etc. From 10 to 1, when I was a department manager (representative), I also worked around the above ideas. Strive to serve the production and operation, and timely adjust the management ideas such as recruitment, employment management and logistics support.
In retrospect, the company accompanied me through a very important stage in my life and let me know a lot. The support and care of the leaders made me understand the warmth of the world. Here, I would like to express my heartfelt thanks to the company leaders and all my colleagues! With your help and understanding, I can be more handy in my work. With your help, I can make the company develop in by going up one flight of stairs and complete various tasks better. The summary report is as follows:
I. Personnel management
1. Complete the relevant documents and materials of personnel management, and gradually improve and distribute them to all departments according to the development of the company; Revise and improve the documents issued by the company and various departments, and sign and issue them; Explain and supervise the implementation of published documents by all departments, and further guide the implementation.
2. Establish, improve and standardize personnel file management (new entry, resignation, transfer and upgrade). (1), archive the existing personnel, and now the employee files are complete. (2) Files of all departments and personnel shall be filed in groups to facilitate work operation, verification, transmission and management. (3), handle the company's new entry, resignation, transfer and other procedures; Classify and file the resignation, resignation and medical retirement of the resigned personnel for easy verification; At the same time, do a good job in keeping files and materials such as personnel transfer and promotion, and send the information of new employees, resigned employees and transferred employees to the finance department at the end of the month. (4) The person in charge of each department makes statistics on the on-the-job personnel every month, and makes statistics and checks on the resigned personnel, newly hired personnel and transferred personnel, so as to facilitate the inquiry and settlement management of departments, personnel and finance, and strengthen the management of human resources. 5], timely do a good job of collecting, sorting and archiving archival materials.
3. Personnel recruitment. (1), added by the pass personnel of each department. (2) According to the actual needs of department personnel, reasonably recruit employees and equip each position; Through a series of practical measures such as widely publishing recruitment information, online recruitment and fixed-point recruitment, we have achieved fruitful results.
4. Staff accommodation. Make statistics on employees' accommodation every month, and report the list of employees living abroad to the finance department, and give housing subsidies according to the relevant rules and regulations of the company.
5. Strict labor discipline. (1), strengthen attendance management, with the help of the whole company, master the commuting time and standardize the attendance system. (2) Implement the responsibility of strict attendance system. (3) Strengthen the management of leave (rest) system and issuance of bills, and resolutely verify and deal with those who fail to perform leave (rest) procedures or leave their posts without authorization. On the one hand, it maintains the seriousness of the attendance system, on the other hand, it stimulates the enthusiasm of employees, thus greatly improving the company's work style.
6. Do a good job in daily work, including: verification and review of excellent employees, salary, promotion and transfer; Check and verify the handling and replacement of work cards.
7. Monthly personnel statistics. Summarize the number of people in each department of the company every month and comment on new employees, resigned employees and transferred employees.
8. Collect information, develop and reserve human resources files, and improve office efficiency.
Two. Administration, office and general affairs
1, carry out the instructions of the company leaders. Do a good job of communication between superiors and subordinates, report the situation to the leaders in a timely manner and feedback information; Do a good job of mutual cooperation and comprehensive coordination among various departments; Supervise and inspect all work and plans.
2, according to the leadership intention, draft relevant rules and regulations, work plan and other manuscripts. Responsible for the handling, receiving and dispatching, registration, circulation and instructions of company letters; Do a good job in the notification, review, transmission, supervision and inspection of company documents. Strengthen the management of office documents and archives. In the process of sending and receiving documents, the documents issued will be delivered to relevant departments in time, which provides a strong guarantee for the company to implement the spirit of superiors and complete tasks on time; At the same time, file management should be orderly and serve the company at any time; Strengthen the drafting and printing of written materials, which can be completed according to the specified time and content requirements.
3. Assist company leaders, improve and formulate company rules and regulations, and implement them.
4. Strengthen communication: solve problems face to face with employees, make employees work according to rules and regulations, make them understand and support logistics work, achieve good results, and pay attention to the improvement of logistics quality.
5, can perform their duties well, improve efficiency.
6. Supervision, management and inspection: every day, the environmental sanitation, fire fighting and discipline inspection work of all departments of the company will be handled on the spot if there is any abnormality. Inform the person in charge of the relevant department in time to deal with all kinds of undesirable phenomena such as violation of discipline and discipline found in the inspection; Strengthen management and improve the company's logistics services; Earnestly collect information, comprehensively and accurately understand and master the development of all aspects of work, analyze the problems existing in the work, sum up work experience, and report to the company in time, so that the company's superiors can comprehensively and accurately understand and master the actual situation of recent work and make correct decisions to solve problems.
7. Management of office materials and work clothes in stock: the office materials used by all departments of the company are counted and classified and stored in the computer to ensure the safety of materials; Responsible for the management, maintenance and maintenance of office facilities of the company. Including the procurement, distribution, storage, use registration and maintenance of the company's materials; And perform the inspection function, carefully handle the strict control and management of office supplies, warehousing and picking. Handle the handover and storage management of stock work clothes.
8. Manage the daily administration, personnel and office affairs of the company and assist the daily work of the general manager's office.
9, the company general affairs, do a good job in logistics.
10. Sort out, record and sort out the meeting minutes of the company's office and production meetings, and issue documents according to the meeting decision as needed.
1 1. Receive visiting customers, adhere to work requirements, warmly receive visiting customers, and listen carefully to the problems, requirements and suggestions reflected by visiting customers.
12, supervision and management of security guards and drivers. Review and consult all kinds of problems, daily work and reimbursement forms reflected by kitchen employees, security guards and drivers, and handle abnormalities.
13, various forms of company management.
14, complete other tasks assigned by superiors, and finish them on time and with good quality.
Reflections on the work of administrative departments
2008 is an extraordinary year. This year is my first year out of campus and into the society. During this year, with the guidance of leaders and the support of various departments, the administrative work was carried out smoothly. Therefore, in this year, my personal working ability and ideological quality have made great progress. During this year, the Administration Department successfully completed the tasks assigned by the company leaders, improved the company's assessment system, and made efforts to make the company more standardized. Now make a brief summary of this year's work:
First, according to the post, this year's work situation
This year's main work is divided into three aspects, on the one hand, daily administrative work, on the other hand, assessment formulation and management, on the other hand, foreign financial and recruitment work.
Daily administrative work mainly includes staff attendance, health management, staff meetings, staff collective activities, office supplies procurement, office equipment maintenance and other business personnel matters, which are basically recognized by the company leaders and the company's normal office is carried out in an orderly manner; From 20 to 2000, there were many changes in the company's system, and assisted Manager Wang in formulating the assessment system; As for foreign property and recruitment, there are relatively few jobs. In this year, I cooperated with the census, handled the accident insurance for changing business personnel, contacted the recruitment school, and prepared to recruit cars.
Second, there have been some mistakes in the work, so we should analyze the reasons in time and correct them.
There have been some big or small mistakes in this year's work, probably because I just graduated and started to work, so I will make some small mistakes in some work, but I will correct them in time every time. Grow up in constant exploration, and finally sum up your own experience. Think everything through, and do everything yourself. There is also insufficient preparation for some things, which leads to low work efficiency, so we should pay attention to it and improve it in the future work. This year, with the help of others, under the careful guidance of leaders and the reminder of colleagues, many mistakes have been corrected, so I sincerely thank them for their help!
Third, there is growth in work.
In this year's work, I have been groping and accumulating experience. Therefore, both in personal life and work ability have been greatly improved. Andu really taught me a lot and gave me a good opportunity to exercise my administrative ability.
There are really many people I want to thank here. I remember everyone's help and exercise, which will be an indelible part of my growth manager forever. This year has made me grow a lot. Thank you. Finally, I wish you all success in your work, good health, promotion step by step, extensive financial resources and long-term happiness in the new year!
Reflections on the work of administrative departments
-The footsteps of 2008 are behind us. Looking back at my footprints, I have been deeply shallow for a year, with laughter, tears, small success and faint loss. -A year is meaningful, valuable and rewarding. Diligent, honest and pragmatic. As a purchasing staff of the company, I have established the concept of "saving every penny for the company". Actively implement the main points of the company's procurement work and the plan to complete the agreed quantity of steel mills. Adhere to the working principle of "quality is more important than price, price is more important than quality, and limited cost savings for the company". The main work is summarized as follows:
I. Review of Personal Work
With the cooperation and support of company leaders and other colleagues, I completed the planned purchase of more than 16000 tons in Jiangyin Changda Steel Plant, my division, in. Although the amount of the agreement signed between the company and Jiangyin Changda Steel Plant is 3,000 tons per month, Changda Steel Plant is offering discounts every month under the unstable market. In this case, our company successfully completed the agreement amount signed with Changda Steel Plant.
From May to August, under the guidance of department leaders' sales ideas, I distributed publicity materials of medium plate and hot rolled coil operated by our company door to door in this city market, so that market merchants can better understand that the steel products operated by our company are complete in specifications and affordable. After achieving certain results (during which other businesses in the market also got more goods from our company), the sales volume increased to a certain extent.
During the period, under the arrangement of department leaders, I went to the downstream market to run business with my colleague Chen from the sales department of the new company. With the joint efforts of the two of us, we have also added several new medium and heavy plate rolling plants, with a monthly cargo volume of 70-80 tons, sometimes exceeding 100 tons. I feel that as long as you are willing to go out and try to run customers, there will always be returns.
Second, the shortcomings in the work and the need for improvement
Through all kinds of work I participated in this year, I realized the lack of self-strength. Especially when I don't know how to deal with some difficult business problems with customers, I am rethinking myself and hope to achieve some breakthroughs for myself. I want to change some factors that limit my self-expression, change my original working style, and ask myself to achieve something in my career. Sometimes I am silently observing myself, and I am monitoring myself like a bystander in my words and deeds. These are not in my previous work experience. I only ask myself after encountering some thorny problems that cannot be solved in time. I think the shortcomings in my work are:
(A) lack of innovative thinking in the work
People need to help each other both in daily life and at work. Only in this way can we do better and give full play to everyone's potential. Through this year's work, I * * * cooperated with department leaders and colleagues, who were very enthusiastic and gave me understanding and help in time in my work, so that I could successfully complete various tasks. Let me improve my cautious attitude towards my work, and form the habit of asking everything clearly and trying to learn lessons before doing things. Originally, this was a good thing, but it would have a certain reaction, that is, I lacked the sense of innovation. The enthusiasm and initiative of the work is based on the attitude of being responsible for the work, not on the basis of completing the work well enough, which will limit the occurrence of a person's subjective new thinking. Going to work step by step is only the minimum thing for a well-known employee, and he will never become an excellent employee. A truly excellent employee needs to be innovative and constantly update his working methods and efficiency. For this, I also need to change myself slowly in my future work and dig out ideas that are conducive to my work.
The shortcomings listed above are the problems that I think I have in my work and need to improve after self-reflection. In the future work, I also hope that the company leaders and all my colleagues can help me find and solve problems together.
Inadequate communication
People communicate sincerely, understand each other, communicate peacefully and express their ideas sincerely. The key is whether you can impress each other with sincerity and make them accept it. I believe this sentence is correct. Before, I thought I could communicate with my colleagues smoothly, kindly, truly and sincerely, but I didn't seriously think about the diversity of my colleagues' mentality. After experiencing some things, I found that my colleagues are psychologically uncertain, especially when there are differences at work, they will hesitate to think about their own ideas. At this time, I need to communicate and exchange repeatedly to achieve mutual understanding and support. However, I have not done enough in this regard. My communication style is relatively direct, and I am not very good at "attracting tourists to China". I think this has something to do with my shallow professional experience and personal character. Personally, I prefer straightforward communication, and I am not good at expressing my wishes and work ideas in a roundabout way. In my future work, I want to strengthen my communication skills and try to improve my thinking ability in my work with appropriate methods.
Reflections on the work of administrative departments
From 20 to 2000, under the correct leadership and strong support of the company, under the correct guidance of the company's leading group, facing the severe situation of fierce market competition, the administrative department closely focused on management, service, learning, recruitment and other work priorities, and paid attention to giving play to the central hub role of the administrative department as a link between the preceding and the following, connecting the left and right, and coordinating all parties, making positive contributions to the company's successful completion of various annual objectives and tasks. The work of the past year is summarized and reported as follows:
First, strengthen basic management and create a good working environment.
Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work.
For example, the management of employee personnel files, training files, contract files and official seals is clearly defined and strictly regulated; The accuracy and timeliness of sending and receiving documents are achieved, and the official documents instructed by the leaders are handled in time without delay; The management and control of office consumables and the maintenance of office equipment are realized; Commodity procurement and other work is normal and orderly. Successfully organized staff training, outdoor shooting, Shitai tourism, Dragon Boat Festival and Mid-Autumn Festival staff dinner and other activities, and cooperated with other departments to do a good job in the company's reception activities, so that there were preparations before the activities, guidance during the activities and results after the activities, which were well received; The administration department has done its duty in dealing with people and things, personnel management, optimizing the office environment and ensuring the office order, which has set up a good image for the company and played a window role.
Second, strengthen services and establish a good atmosphere.
The core of the administration department's work is to do a good job in "three services", namely, serving leaders, employees and visitors. Over the past year, we have worked around the center and achieved the following three points in our service:
1, change passive to active. Focus on the key, difficult and hot issues of the company's work, and strive to make consideration the first and service the first. In particular, the daily work such as procurement, vehicle and office consumables control and office equipment maintenance managed by the administrative department is planned, measured, recorded and proactive. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.
2. In the work plan, highlight 1-2 "key" tasks every month. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.
3. Innovation and breakthrough in working methods. Constantly improve and innovate the working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism.
Third, strengthen learning and form a good learning atmosphere.
In order to have a strong working ability and maintain the efficient operation of the administrative department, the staff of the administrative department must "recharge" in time in order to effectively perform their duties, so as to learn basic knowledge, deepen professional knowledge, be diligent in self-cultivation, be eager to learn, constantly supplement all aspects of knowledge, and deeply study the professional knowledge of the administrative department. Over the past year, our department has strengthened its own study, earnestly studied the company's rules and regulations, and earnestly strengthened the consciousness of theoretical and business study, forming a good learning atmosphere.
Fourth, earnestly perform their duties.
1, pay close attention to the supervision of employee etiquette and behavior norms and office order in the office environment. In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.
2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely combine the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise. During the "Learning and Training Month" activities, many video open classes were successfully held, and the planning of training work was incorporated into the overall work plan of the department.
3. Human resource management: according to the personnel needs of various departments, assist departments to complete personnel recruitment through online recruitment and talent market recruitment. For new employees, interview regularly, communicate at any time when problems are found, understand deeply and help solve ideological problems. Through system training and corporate culture training, employees can like corporate culture, understand the development prospects of enterprises and design career development plans. Through the examination, we affirm the advantages and point out the shortcomings without reservation, so that employees can successfully spend their internship in the enterprise. Complete the establishment and improvement of the company's personnel file information, supervise and distribute the company's employees' labor remuneration, and manage the personnel in and out of the company; And complete the monthly attendance record and monthly salary report on time.
Verb (abbreviation of verb) has its shortcomings.
Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although we have made some achievements, there are still many shortcomings, mainly in the following aspects:
1. Because the work of the administrative department is always meticulous, we subjectively hope to complete every job, but because of our limited ability, it is impossible to do everything perfectly.
2. I don't know enough about the work of various departments of the company, and I don't have a comprehensive understanding of the existing problems, so I didn't play a sufficient role as a staff assistant to the leadership decision.
3. The implementation of the system is not enough. Because the company's affairs are complicated and the basic inspection is not in place, there is a certain phenomenon of emphasizing system construction and neglecting system implementation.
4. The company's publicity needs to be strengthened, including internal and external publicity, and the establishment of publicity groups to ensure the contribution rate of monthly magazines and websites.
5. I don't know enough about other professional businesses of the company. All these need to be effectively solved in our future work.
6. As the comprehensive management department of the company, there are still many shortcomings in the management and coordination of each marketing department, and the inspection of the work situation and personnel discipline of each marketing department is not enough.
7. Inadequate internal supervision and management (such as environmental and health inspection).
8. Lack of corporate culture and working atmosphere.
9. The staff training mechanism needs to be improved and strengthened.
10, personnel work is still in the traditional labor and personnel management, and it should gradually transition from the traditional labor and personnel management to modern human resource management.
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