Wear nameplate: Do not wear it above the smiling face on the left chest of the coat. The lower line of the nameplate is parallel to the upper line of the smiling face.

Unified requirements: clean, odorless and often cleaned; If there is pilling, damage or stain, it must be replaced.

Dress code: wear a full set of uniforms, with all zippers buttoned, no sleeves rolled and no trouser legs rolled; Black non-slip flat shoes.

Hair requirements: always clean, dandruff-free, unobtrusive, neatly combed and natural in color.

Male employees "three noes": no eyebrows at the front, no collar at the back and no cover at the side.

Female employees "three noes and two wants": the front hair does not cover the eyes, the side hair does not cover the ears, and the back hair does not wear a shawl. Long hair without a hairnet at the front desk should be tied in a bun.

Face requirements: clean, clean, full of energy, need to wear light makeup.

Hand requirements: clean, no long nails.

Dress code for reception etiquette Part II: (1) Dress code

1. Customer service personnel must wear company uniforms during working hours, and casual collocation is not allowed.

2. You must wear the work number plate on the left chest according to the unified standard.

When wearing a uniform, the clothes must be kept clean and tidy, and the neckline of the white shirt must not be stained.

4. Wear black high heels and flesh-colored stockings. Silk stockings should not be hooked or wrinkled.

(2) gfd

1. Hands and nails must be kept clean and trimmed at all times, and dark nail polish and nails are not allowed.

There must be no dirt in the seam.

2. Don't wear fancy accessories during work hours, and don't wear any exposed accessories except watches and wedding rings.

3. Long hair must be tied up, not scattered, not blocking the line of sight. Don't dye your hair differently, and don't perm it in a strange way.

4. Go to work with uniform light makeup, neat makeup (at least with colored lipstick and foundation) and fair complexion.

The dark one must use a foundation with good concealer and be decorated with blush. The color of lipstick should be red and orange. Do not use dark colors such as purple and gray.

5. Trim the nose hair regularly to avoid residual secretions in the corner of the eye and pay attention to oral hygiene.

Reception etiquette at front desk

1, politely ask the guest to fill in the guest registration form, and try to fill it in completely. In the process of filling in, ask the guest which member (or through what channel) made the reservation.

2. Guide the guests to the corresponding members (or job members). If the member is busy or not in the store, please ask the nearest member to help get it.

3, improve the guest registration form, and indicate the guest information, member consultant.

4. Politely ask the guest to wait for a moment, and call the staff quickly to confirm the fact.

5. Guide the guests to the right place. If you are busy, you can ask them to wait in the negotiation area or ask other staff to lead you.

6. Bring the guests two glasses of water to show our enthusiasm.