Nurses make work plans 1
First, strengthen the on-the-job education of nurses and improve the comprehensive quality of nursing staff.
(a) in accordance with the standardized training of nurses and nurses in-service continuing education implementation plan, do a good job in the training and assessment of nurses' "three basics" and specialist skills.
1, focusing on strengthening the assessment of new nurses, hired nurses and junior nurses, and strengthening the awareness of learning. The nursing department plans to strengthen basic nursing knowledge in the first half of the year and increase the number of examinations until it reaches the standard.
2. Strengthen the training of specialized skills: each department formulates the assessment plan of specialized theory and skills training within the cycle, and organizes 2-3 examinations every year. Theoretical examination should have examination papers, and the head nurse should organize a closed-book examination, which requires practical results and is not a mere formality, laying a solid foundation for training specialist nurses.
3. Basic skills assessment: Nurses who are standardized training objects must all meet the standards in 16 basic skills during the year, and the assessment needs to be randomly tested in actual work. Nurses at other levels plan to arrange an operation exam and two theoretical exams.
4. Strengthen the study and mastery of relevant knowledge, organize a practical assessment of rules and regulations, combine theoretical assessment with clinical application, and check the compliance of implementation.
(2) Strengthen the study of humanistic knowledge and improve the overall quality of nurses.
1, organize the study of hospital service etiquette culture, strengthen nurses' awareness of modern nursing culture, discuss it at the head nurse level first, and then carry out quality improvement activities in the whole hospital after reaching the knowledge of * * *, and formulate training plans and specific implementation plans.
2. Arrange lectures in the whole hospital, and study the social etiquette and professional service etiquette of nurses by sending them out and inviting them in. Carry out a nurse etiquette competition, use the "5. 12" Nurses' Day to set off an activity month of learning etiquette and stressing literacy, and organize an entertaining holiday party.
(3) update professional theoretical knowledge and improve the technical level of specialized nursing.
The development of nursing level and medical technology is unbalanced, and the head nurses in various departments organize to learn professional knowledge. In case of developing new technology projects and special diseases, we can update our knowledge and skills by inviting doctors to give lectures, searching documents, organizing nursing rounds by the nursing department, and discussing nursing consultations. At the same time, some nurses are sent out for further study in a planned way to improve their academic level.
Second, strengthen nursing management and improve the management level of head nurses.
(1) A hospital head nurse management class was held at the beginning of the year, mainly to update the management concept, management skills and humanistic spirit in nursing service, the current social demand for nursing service, the prospect of nursing work in the new year and the emotional exchange of head nurses.
(2) Strengthen the assessment of head nurses' target management, combine monthly assessment with year-end assessment, and link the nursing quality of departments with the assessment of head nurses.
(3) Promote the exchange of learning between head nurses and departments, organize mutual inspection of nursing quality every quarter, and hold an exchange meeting of head nurses' work experience to improve the level of nursing management.
Third, strengthen the process control of nursing quality to ensure the safety and effectiveness of nursing work.
(1) Continue to implement the two-level management system of nursing quality, especially to cultivate and improve the head nurse's ability to find and solve problems, and at the same time give play to the quality control role of the quality control team of the department, clarify their respective quality control points, enhance the awareness of all staff to participate in quality management, and improve the quality of nursing.
(2) Establish inspection, evaluation and feedback system and establish traceability mechanism. Nurses often go deep into various departments for inspection, supervision and evaluation. The evaluation method is to evaluate nurses on the spot, check patients, check records, listen to doctors' opinions, find problems in nursing work and put forward rectification measures.
(3) Further standardize the writing of nursing documents, starting from the details, strengthen the three-level evaluation system of quality controller-head nurse-nursing department for each nursing document, regularly analyze and improve the defects of nursing records, increase the weight of deduction points for defects in discharged medical records, and emphasize that unqualified nursing documents will not be filed. At the end of the year, nursing documents were rated as the first, second and third in the group.
(four) to strengthen the safety management in the process of nursing:
1, continue to strengthen the three-level monitoring and management of nursing safety. Departments and nursing departments conduct a monthly safety hazard investigation and do a good job of attribution analysis of nursing errors, defects and nursing complaints, and analyze the reasons, lessons to be learned and preventive and improvement measures from the perspective of themselves and departments. The management and personal responsibility of the head nurse shall be investigated for the departments and individuals with the same recurring problems.
2. Strictly implement the check system, emphasize the second check in place, strengthen the management of nursing students, clarify the responsibility of teachers' safety management, and put an end to serious mistakes and accidents.
3. Strengthen the head nurse's awareness of routine inspection of the hardware facilities of the department, strengthen the performance and safety inspection at ordinary times, timely find problems and maintain them in time to keep the equipment in good condition.
Fourth, deepen family services and improve service quality.
(1) On the basis of training nurses' daily etiquette, further standardize nursing operation terms and nurse-patient communication skills. Cultivate nurses and establish a good professional image.
(2) Pay attention to the collection of nursing service demand information. The nursing department obtains patients' needs and feedback information by understanding the opinions of return visit cards, talking with outpatients and inpatients, issuing satisfaction questionnaires, etc., and puts forward improvement measures in time, at the same time encouraging nurses to work and mobilizing their work enthusiasm.
Five, do a good job in teaching and scientific research
(1) Designate nurses with the title of nurse or above to be responsible for the teaching of interns, hold regular review meetings, and listen to the opinions of teachers and interns.
(2) The head nurses in all subjects are the general teachers, pay attention to the teaching work, regularly check the teaching attitude, sense of responsibility and professional level of the teachers, arrange small lectures, understand the completion of the internship plan, and do a good job in theoretical and operational examinations.
(3) The nursing department should do a good job in pre-job training for interns, check the teaching quality of the next department from time to time, and organize an excellent teaching teacher selection activity before the end of each internship.
(4) Enhance scientific research awareness and strive to introduce or carry out 1-2 new technology projects during the year.
(5) Plan and make the nursing garden network, upload the nursing trends in our hospital, deliver the nursing learning materials in time, give full play to the spatial advantages of local area network, and enrich the study life of nurses.
Nurses make work plans II
Since the establishment of neurology ICU in May, under the leadership of the director of nursing department and department director, the nursing work of critically ill patients and various tasks assigned by superiors have been successfully completed. No nursing complications and nursing errors occurred. * * * admitted critically ill patients 150, cooperated with patients 140, accepted more than 65,438 intern nurses and 24 ICU nurses. The analysis and summary of the work in 20__ years are as follows:
I. Ward management
Responsible for the political and ideological work of nurses in this area, adhere to the leadership of the party, educate nurses to enhance their sense of responsibility, improve their service attitude and abide by labor discipline. Strictly control personnel to enter, keep the room clean and quiet, and do a good job of disinfection and isolation. Check the fixed-point positioning, quantitative placement, regular maintenance and regular disinfection of all kinds of first-aid drugs and instruments, and designate special personnel to keep them and replenish them in time.
Second, carry out business training and learning.
According to the corresponding level of nurses, hierarchical management is implemented and corresponding training plans are formulated. Organize nurses to use monitors, ventilators, blood gas analyzers and other instruments and master them skillfully. Strengthen the "three basics and three strictness" training, organize all nursing staff to carry out business study, technical training and assessment every month, organize nursing rounds and nursing consultations in the region, actively carry out new business and nursing research work, and achieve good results in enteral nutrition care for patients with severe stroke. Department nurses continue to strengthen their self-cultivation and improve their professional level through night school, self-study examination and continuing education.
Third, the teaching of interns
Combine theory with practice, do a good job in teaching, assign experienced undergraduate nurses to teach, supervise and guide nursing students to carry out every technical operation, hold a special lecture every two weeks, organize nursing rounds for nursing students, and ask questions twice a week in the morning. Teachers adopt different teaching models for nursing students from different starting points.
Four, master undergraduate course room emergency care plan
Use the morning meeting time to lead nurses to learn, and then use questions to urge nurses to master. For example, the emergency plan and procedures for patients who accidentally use the ventilator to get rid of the tube after tracheotomy can effectively prevent nursing accidents of patients who use the ventilator.
Five, the rescue and nursing of critically ill patients
The patients in our department are all seriously ill, so the rescue and nursing work has become busy and tense. Whether the rescue work is timely or not is directly related to the life safety of patients. The medical staff in our department can unite and cooperate. Every nurse can skillfully cooperate with doctors to carry out various rescue measures, such as artificial respiration airbag, ventilator, ECG monitoring, defibrillator application, chest compression and so on. Give careful care to every critically ill patient.
Six, cadre health care
Since its opening, * * * has rescued the health care target of nursing cadres 10 person-times, which has been praised by leaders for many times.
Seven, the establishment of nurses' scheduling willingness and the implementation of APN scheduling have reduced the number of scheduling and effectively ensured the quality and safety of nursing.
20__ year ICU nursing work plan:
Looking back on the past year, each of our nurses completed their work with a serious attitude, a high sense of responsibility and a rigorous and realistic work style. Although great achievements have been made, there are still shortcomings, and the following nursing work needs to be further improved and strengthened:
(1) Continue to carry out high-quality nursing service, improve service attitude, better serve patients, implement performance appraisal and hierarchical management, and improve nurses' enthusiasm.
(2) Strengthen ward management and find hidden dangers in time. It is forbidden to use household appliances in the ward to prevent accidents such as fire caused by short circuit and abnormal use of rescue equipment.
(3) Strengthen safety awareness and safety education. Organize nursing staff to study regularly and improve professional ethics. Young nurses working alone must have qualification certificates. Strengthen the study and assessment of young nurses' professional business and skills. Strengthen safety knowledge education, be rigorous and realistic in work, and put an end to nursing mistakes and accidents.
(4) Strengthen the management of first-aid drugs and instruments. Rescue drugs and instruments should be managed by special personnel, and checked, repaired and maintained regularly. Rescue drugs should be replenished in time after use, and rescue equipment should be repaired by special personnel in time when problems are found. Strictly implement the handover system, and count items during handover to prevent loss or damage.
(5) Actively carry out scientific research and write papers. Improve the technical level of specialized nursing. (6) Actively prepare for the "top three" review of the Ministry of Health.
In the new year, all nurses in ICU of neurology department, while summing up last year's experience, find out the shortcomings, actively improve and strive to do all kinds of nursing work better.
Our department has some shortcomings:
1, there are many young nurses with weak professional ability. Strengthen professional knowledge training and skill assessment to improve the professional level of nurses.
2. I received professional nurse training for the first time this year, and there are many shortcomings. I'm doing research, discussion and summary, and I hope I can finish the training task better next year.
Nurses make work plans 3
First, pre-job education
1. Understand the department environment, layout, work nature, medical staff, work content and work flow of each class after entering the department.
2. learn etiquette; Correctly handle the relationship between doctors and patients. Mild language, decent behavior, standardized service behavior, hanging watches and small flashlights are uniformly distributed by the department.
3.ICU special system, early warning plan, enhance safety awareness and self-protection awareness.
4.4. Prevention and control of hospital infection. ICU, implement disinfection and isolation measures to prevent cross-infection and implement self-protection measures.
Second, strengthen professional knowledge and skills training.
1. specialization theory; Nurses need to master the common and admitted diseases in their own departments, the care of critically ill patients in various systems, the pain management of critically ill patients and the psychological nursing in intensive care, which is conducive to improving the ability of new nurses to observe the condition of critically ill patients and implement treatment and nursing measures in ICU.
2. Important technical operation training; Training of cardiopulmonary resuscitation, ventilator, defibrillator, blood purifier, monitor, hypothermia and other instruments.
The classified query of periodical articles is in the periodical database.
Master the clinical application and nursing of infusion pump, nursing of surgical catheter, oxygen therapy, airway management and artificial respiration machine monitoring technology, hemodynamic monitoring of circulatory system, ECG monitoring and defibrillation technology, blood purification technology, water, electrolyte and acid-base balance monitoring technology, chest physical therapy technology, nutritional support technology for critically ill patients, and rescue cooperation technology for critically ill patients.
Third, establish and improve the teaching system.
Choose senior teachers or department teachers who have worked in ICU for more than 5 years, and quality control personnel will teach one-on-one Teachers should use warm and gentle attitude and language to eliminate nervousness and understand the theoretical knowledge and operational ability after training.
1. Shift change; From the delivery of goods, the early shift of departments, written, oral, bedside shift, bedside shift, we are seriously handing over patients from beginning to end. Don't pay clearly, don't pick up, don't pay clearly.
2. Risk awareness training; Strengthen the sense of responsibility, implement safety measures, observe and evaluate the condition, be good at discovering the advantages of new nurses, learn from their strengths and praise them more, so as to encourage and promote the healthy growth of nurses.
3. Cultivate the spirit of prudence and independence; Implement the check system and accurately implement the doctor's advice.
4. Responsibilities of nurses in responsible positions; Strengthen the sense of responsibility, understand the patient's ten tricks, evaluate the condition, make nursing plans, implement measures, and assess the quality of super nursing.
Fourth, pay attention to details, one step at a time.
1. Details training: prepare things in a convenient place during the operation, save time and effort at work, practice makes perfect, pay attention to protecting the privacy of patients during the operation, keep warm and inform them well.
2. Simulation training: If (1) simulates the treatment of a critically ill patient with dyspnea, how do you prepare when the patient enters the ward, what should you do after the patient arrives at the department, and how to record it? (2) What should you do when a patient in a simulation department suddenly stops breathing? (3) What if the patient suddenly loses power when using the ventilator?
3. Regular assessment: departments should take time to assess the implementation of theory, operation and core system to understand the new nurses' mastery of training and working ability.
The growth of new nurses can not be separated from the communication, help and guidance of nursing teachers in departments, from the cultural construction, atmosphere and self-efforts of departments, giving full play to subjective initiative and enterprising ability, obeying the overall situation and enhancing cohesion. ICU work emphasizes unity and cooperation, adaptability and work experience accumulation, which lays a good foundation for clinical nursing work and can better serve patients.
Nurses make work plans.
In 20__ years, under the leadership, help and guidance of hospital leaders, nursing directors and head nurses, we mainly did the following work.
A, ward nursing management
Come to work in general surgery for one year, study professional knowledge hard and overcome the shortcomings in business. When the rescue and ward staff are nervous (such as holidays), they can take the lead and directly participate in patient care.
According to nursing quality standards, establish various work routines. Monitor and record all kinds of quality indicators, and improve them in time if any deficiencies are found. Using pdca quality improvement method to implement cqi project at the grass-roots level. In the implementation, the enthusiasm of nurses was fully exerted, the management of deep vein was improved, the standardized evaluation of patients was promoted, the health education of patients was improved, and the standardized implementation of the handover system was improved. Promote standardized records of medical records, check them regularly, and feed back the results to relevant nurses in time to help nurses improve the standards of incident handling, reporting and discussion.
Second, personnel management.
In 20__ years, the whole hospital received _ _ new transferred comrades and _ _ new comrades who took part in the work, and all of them were able to arrange standardized pre-job training for departments and give serious teaching and guidance, so that new nurses could adapt to the work as soon as possible.
In 20__ years, according to the requirements of the Ministry of Nursing Education, on the basis of collecting the education needs of nurses in departments, * * * arranged nursing rounds for _ _ times, and arranged business study 10 class hours.
In the aspect of employee motivation, through the combination of continuous nurses' timely evaluation feedback and quarterly evaluation, nurses can be helped to continuously improve their work, praise good behaviors in time and promote a good working atmosphere. By means of authorization, nurses are encouraged to participate in department management, and almost every nurse is directly responsible for a new department management content to stimulate nurses' work enthusiasm. Support and encourage nurses to continue their studies. There are nurses who carry out continuing education with academic qualifications. As head nurses, they try to make the work arrangement convenient. At the same time, nurses are encouraged to learn English, and the department organizes Professor Qi to give lectures to help nurses improve their English. In the absence of teaching, we can give full play to the enthusiasm of department nurses and undertake the teaching work of students together. Various small lectures have won the praise of students and improved the teaching ability of nurses in the department. Arrange _ _ nurses to go out to class.
Third, the work management
Carry out floor cost accounting management according to hospital requirements. Fixed the number of weekly deliveries in the supply room. According to the requirements of the hospital, standardized management of fees. Standardize the finance and goods of the management department and check them regularly. Adjust the position of items on the floor to make the floor environment cleaner. Reaffirm the system of departmental shift arrangement and shift change, and promote nurses to shift change according to the standard. According to the patient's situation, provide appropriate nursing manpower, ensure nursing effect and arrange manpower reasonably. Actively participate in the meetings held by the hospital and nursing department, hold a nurse meeting once a month, and convey the working ideas and work arrangements of the hospital and nursing department to clinical nurses in time. According to the purpose and goal of the hospital, guide nurses to follow. Actively promote the cooperation between nursing department and other departments, help the director of general surgery to undertake part of the management work, and promote the cooperation between doctors and nurses. As a major member of the Communication Committee, actively participate in the activities of the Committee and promote its development.
Fourth, their own career development.
Under the condition of effectively completing the task of ward nursing management, we should learn all kinds of professional knowledge and improve our ability in all aspects. In 20__ years, he obtained the undergraduate degree certificate of nursing night university and the Chinese undergraduate diploma. Continue to study medical English. Completed the training of picc puncture in hospital. Learn to use computers to improve work efficiency. Under the arrangement of nursing department leaders, I attended 10 class, went out to attend academic conferences _ _ times, and was invited to give lectures _ _ times. Write a thesis and pass the preliminary examination of practical nursing. Complete the continuing education credits stipulated by the hospital, especially actively participate in various management courses.
A new year, a new beginning, work harder and study harder in the coming year, and do not undertake the training of hospitals. Next year's goal is: 1, continue to learn English, and strive for a great improvement in use and spoken English next year, so as to communicate with foreign experts more fluently. Take CET-6 or CET-4. 2. More progress has been made in management knowledge and skills. The ways to improve are: reading management books, communicating with other head nurses and attending management courses. 3. Actively participate in scientific research group activities and publish 1-2 papers. 4. Actively support and participate in the work of the nursing department.
1, establish and improve the nursing post management system, and improve the scientific management level of nursing. According to the requirements of "Guiding Opinions on Implementing Hospital Nurse Post Management" issued by the Ministry of Health.
(1) Deepen the reform of nursing mode and strengthen the construction of service connotation. Carry out the overall nursing work mode of responsibility system, and earnestly perform the nursing duties of professional nursing, disease observation, treatment and disposal, psychological support, communication and health guidance for patients. In outpatient (emergency) clinics, operating rooms and other non-inpatient departments, it also embodies the humanization, specialization and standardization of nursing service, explores the practical forms of high-quality nursing, highlights the post characteristics, and creates an atmosphere of high-quality nursing service in all departments of the hospital.
(2) Innovating the reform of management mechanism and promoting the improvement of management ability. Cooperate with relevant departments of the hospital to promote the mechanism innovation of nursing management with the post management of nurses as the starting point. First, establish a competitive employment mechanism. This is the fundamental guarantee to ensure the stable development of nurses. Actively promote the reform of hospital personnel system, break the identity boundary, adhere to the need to set up posts, hire according to posts, and compete for posts, and gradually establish an employment mechanism of "being able to go up and down, being able to enter and leave". The second is to establish a scientific assessment mechanism. This is the key link to guide the healthy development of nurses. Third, establish an incentive distribution mechanism. This is an important measure to arouse the enthusiasm of nurses. According to the actual clinical performance and work performance of nurses, the assessment results should be linked to personal income and tilted towards clinical frontline nurses and backbone nurses. Improve the proportion of performance pay, widen the income gap, and form an internal competition mechanism with incentives and constraints.
2. Strengthen on-the-job education of nurses and improve the comprehensive quality of nursing staff.
(1) according to the implementation plan of standardized training and on-the-job continuing education for nurses, do a good job in the training and assessment of nurses' "three basics" and specialist skills. Focus on strengthening the assessment of new nurses and junior nurses, and strengthen their awareness of learning until they meet the standards.
(2) Strengthen specialist skills training: formulate assessment plans for specialist theory and skills training, organize assessment, pay attention to actual results, and lay a solid foundation for training specialist nurses.
(3) Basic skills assessment: Nurses who are standardized training objects must achieve all 16 basic skills within the year, and the assessment requires testing in actual work. Nurses at other levels plan to arrange an operation exam and two theoretical exams.
(4) Strengthen the study and mastery of relevant knowledge, organize an actual examination of rules and regulations, combine theoretical examination with clinical application, and check the compliance of implementation.
(5) update professional theoretical knowledge and improve the technical level of specialized nursing. The development of nursing level and medical technology is unbalanced, and the head nurses in various departments organize to learn professional knowledge. In case of developing new technology projects and special diseases, we can update our knowledge and skills by inviting doctors to give lectures, searching documents, organizing nursing rounds by the nursing department, and discussing nursing consultations. At the same time, some nurses are sent out for further study in a planned way to improve their academic level.
3. Strengthen nursing management and improve the management level of head nurses.
(1) Holding a head nurse management class in the hospital is mainly to update the management concept, management skills and humanistic spirit in nursing service, the service demand of the current social crowd for nursing, the prospect of nursing work in the new year and the emotional exchange of head nurses.
(2) Strengthen the assessment of head nurses' target management, combine monthly assessment with year-end assessment, and link the nursing quality of departments with the assessment of head nurses.
(3) Promote the exchange of learning between head nurses and departments, organize cross-examination of nursing quality every quarter, and hold an exchange meeting on the work experience of head nurses to improve the level of nursing management.
4. Strengthen the process control of nursing quality to ensure the safety and effectiveness of nursing work.
(1) Continue to implement the two-level management system of nursing quality, improve the head nurse's ability to find and solve problems, and at the same time give play to the quality control function of the department's quality control team, clarify their respective quality control points, enhance the awareness of all staff to participate in quality management, and improve the quality of nursing.
(2) Establish inspection, evaluation and feedback system and establish traceability mechanism. Nurses often go deep into various departments for inspection, supervision and evaluation. The evaluation method is to evaluate nurses on the spot, check patients, check records and listen to doctors' opinions, find problems existing in nursing work and put forward rectification measures.
(3) Strengthen the management of nursing adverse events. Regularly analyze and study the current situation of nursing safety and put forward suggestions for improvement. The adverse nursing events that have occurred should be carefully investigated, reported and discussed in time, and suggestions for handling them should be put forward.
Targeted improvement measures.
(4) Strengthen the safety management in the nursing process: 1. Continue to strengthen the three-level monitoring and management of nursing safety. Departments and nursing departments conduct monthly investigation of hidden dangers of nursing safety and do a good job in attribution analysis of nursing errors and complaints, analyze the reasons from the perspective of themselves and departments, analyze the lessons to be learned, and put forward preventive and improvement measures. The management and personal responsibility of the head nurse shall be investigated for the departments and individuals with the same recurring problems. 2. Strictly implement the check system, emphasize the second check in place, strengthen the management of nursing students, clarify the responsibility of teachers' safety management, and put an end to serious mistakes and accidents. 3. Strengthen the head nurse's awareness of routine inspection of the hardware facilities of the department, strengthen the performance and safety inspection at ordinary times, timely find problems and maintain them in time to keep the equipment in good condition.
5. Deepen family services and improve service quality.
(1) On the basis of training nurses' daily etiquette, further standardize nursing operation terms and nurse-patient communication skills. Cultivate nurses and establish a good professional image.
(2) Pay attention to the collection of nursing service demand information. The nursing department obtains patients' needs and feedback information by understanding the opinions of return visit cards, talking with outpatients and inpatients, issuing satisfaction questionnaires, etc., and puts forward improvement measures in time, at the same time encouraging nurses to work and mobilizing their work enthusiasm.
6. Do a good job in teaching and scientific research
(1) Designate nurses with the title of nurse or above to be responsible for teaching interns, hold regular review meetings and listen to the opinions of teachers and interns.
(2) The head nurses in all subjects are the general teachers, pay attention to the teaching work, regularly check the teaching attitude, sense of responsibility and professional level of the teachers, arrange small lectures, understand the completion of the internship plan, and do a good job in theoretical and operational examinations.
(3) The nursing department should do a good job in pre-job training of interns, check the teaching quality of the next department from time to time, and organize an excellent teaching teacher selection activity before the end of each internship.
(4) Enhance scientific research awareness and strive to introduce or carry out 1-2 new technology projects during the year.
(5) Plan and make the nursing garden network, upload the nursing trends in our hospital, deliver the nursing learning materials in time, give full play to the spatial advantages of local area network, and enrich the study life of nurses.
Nurses make work plans.
First, strengthen the on-the-job education of nurses.
Improve the professional quality of nursing staff, strengthen the study and mastery of relevant professional knowledge, organize nurses to give lectures regularly every month, take turns to give lectures, and carry out rules and regulations and _ _ surgical professional training. In case of special difficulties, you can invite department directors and doctors to teach and update your knowledge and skills. Promote mutual learning, discuss nursing cases and record them in detail. The development of nursing level and medical technology is unbalanced, so some nurses are sent out to study in a planned way to improve the quality of nursing staff and optimize the nursing team. Constantly update nursing knowledge.
Second, change the concept of nursing
Improve the quality of service, continue to strengthen the construction of medical ethics and enhance the sense of responsibility. Strengthen the training of nursing staff, establish the concept of "patient-centered", take the patient's voice as the first signal, take the patient's needs as the first need, take the patient's interests as the first consideration and take the patient's satisfaction as the first standard. Implement a whole-hearted, all-round, whole-process and multi-channel systematic nursing for ward patients.
Strengthen the responsibility of safety management and put an end to major mistakes and accidents. Improve nursing quality on the basis of safety. Deepen family service and improve service quality. Improve the communication ability between nurses and patients. Advocate smiling service and cultivate nurses to establish a good professional image. At the same time, draw lessons from other departments, carry out "quality nursing service", strengthen clinical nursing work in an all-round way, strengthen basic nursing, improve nursing service, explore new methods and ways for the development of nursing discipline, and truly implement the "patient-centered" service concept.
Third, nursing safety is the focus of nursing management, and safety work is always unremitting.
Monitor the links of nursing staff, strengthen the management of newly transferred nurses and thoughtful and emotional nurses, and focus on explanation and follow-up. Do a good job in nursing safety management, reduce medical disputes and hidden dangers of medical accidents and patients' bad complaints, and ensure patients' medical safety.
The link monitoring of patients, newly admitted patients, newly transferred patients, critically ill patients, bedridden patients and patients with potential danger of medical disputes should focus on supervision, inspection and monitoring. Although it is a daily nursing work, if there is a problem, it will endanger the life of patients. As the focus of monitoring in nursing management, we should check the hidden dangers of nursing safety from time to time, find and solve problems, analyze the causes of accidents from the perspective of ourselves and departments, draw profound lessons, and put forward preventive and improvement measures.
Fourth, rational use of departmental human resources.
_ _ The number of surgical nurses is small and the nursing work is heavy. According to the patient's situation and the nursing workload of the department, the human resources are rationally allocated, the scheduling is reasonable and flexible, and the number of people who go to work during peak hours is increased. The general nurses are on call to provide satisfactory nursing services for patients with good quality and quantity.
Five, nursing indicators to achieve the goal
In 20__ years, we will strive for the qualified rate of basic nursing, the satisfaction rate of inpatients, the intact rate of first-aid articles and the qualified rate of disinfection of conventional instruments. The qualified rate of nursing document writing and three-base examination reached 100%.
Sixth, strengthen legal awareness.
Standardizing the writing of nursing documents With the improvement of people's legal awareness and the promulgation of the Regulations on Handling Medical Accidents, how to strengthen the legal construction in nursing service and improve the legal awareness of nursing staff has become an important link in nursing management. During 20__ years, the nursing records were complete and objective in strict accordance with the requirements of the provincial health department's nursing document writing specification. Clarify the significance of writing nursing documents, standardize the writing of nursing documents, negotiate with brother departments and nursing departments, and clarify how to write nursing documents well to meet the standard requirements.
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