Yangzhou has six undergraduate and tertiary institutions, including Yangzhou University and Yangzhou Institute of Technology, as well as vocational education institutions and continuing education institutions at all levels, which can provide no less than 25,000 college graduates and above vocational and technical personnel every year, which not only ensures the supply of talents needed for Yangzhou's industrial development, but also provides no less than 8,000 call center-related talents and no less than 5,000 IT software graduates for China Sound Valley every year.

In addition, the base is adjacent to Beijing New Oriental Foreign Language School Yangzhou Branch, which has 29 foreign teachers and signed a talent training agreement with China Shenggu. On the one hand, schools can provide foreign language talents for the base; On the other hand, schools can also provide bilingual education for the children of enterprise employees from primary school to high school.

Call center is a labor-intensive industry, and problems such as high turnover rate and difficult recruitment are common phenomena in the industry. At the same time, the training of call center personnel is an indispensable management content of enterprises. In view of these situations, China Sound Valley has introduced training institutions such as Shanghai Hotspot, Beijing Cai Yi and Shenzhen Runxun, and cooperated with more than 30 colleges and technical secondary schools in Yangzhou to set up a call talent training center to train professionals on an "order basis". In 2008, the number of trainees exceeded 3,000, and in 2009, the number of trainees was 8,000. These students not only meet the needs of Chinese Sound Valley enterprises, but also directly transport them to companies such as Secco and PCCW.

The average salary of the first-line agents in China Shenggu is 900- 1200 yuan/month, the salary of the team leader is 1200- 1500 yuan/month, and the management staff is 3,000 yuan/month. Compared with Shanghai and even southern Jiangsu, the labor cost advantage is more obvious.