The Information and Communication Administration of the Ministry of Industry and Information Technology reported that the number of complaints and reports of harassing telephone users in China has increased significantly recently, and the masses have strongly reflected the situation. China Mobile Communications Group is required to do a good job in the rectification of problems, focusing on strengthening the control of communication resources such as voice lines and code numbers, so as to ensure that the governance work has achieved remarkable results in a short period of time.

At the meeting, China Mobile Communications Group Corporation and the mobile companies of the two participating provinces (municipalities directly under the Central Government) signed the "Commitment Letter for Rectification", promising to strictly implement all the rectification requirements, conduct a comprehensive investigation, set up a bank to make reforms, and make inferences from others, and resolutely rectify the situation.

In addition, in response to recent media reports from Xinhua News Agency that training institutions, financial institutions, real estate agents and other source enterprises are suspected of using personal numbers to make harassing calls,

The Ministry of Industry and Information Technology said that it is highly concerned and is working with relevant industry authorities to strengthen source management, study and establish a user credit management system, and comprehensively rectify the problem of harassing calls and disturbing people.