About the work plan of nursing 1 First of all, thank the director and head nurse for trusting me and giving me the opportunity to continue exercising in the position of nursing team leader. Xx years, I have many shortcomings, especially in management. I hope that in the future work, I can constantly sum up experience and lessons, keep learning, and strive to do better. Now I will summarize the work plan for xx years as follows:
First, the main work objectives:
1, strictly aseptic operation, infusion reaction rate is zero.
2. The qualified rate of disinfection is 100%.
3. The intact rate of drugs, instruments, equipment and first-aid articles is 100%.
4. The annual incidence of nursing accidents is zero.
5. The average score of basic nursing theoretical knowledge assessment is more than 90 points.
6. The average score of nursing technical operation examination is more than 90 points.
7. The success rate of venipuncture >; 90%。
8. Patients' satisfaction with nursing work >; 95%。
9. Control costs and increase profits.
Second, the guarantee measures:
1, strengthen nursing management and ensure the realization of the goal. Establish and improve various rules and regulations (including the handover system, ward round system, and the duties of nurses in each class), manage people by system, and take strong supervision measures to make the system form habits, thus forming a good atmosphere in the department, which is conducive to the long-term development of the department.
2. Strengthen the training of basic theoretical knowledge to improve the comprehensive quality and professional ability of nursing staff, organize business training once a month, including basic theory, specialized nursing and planned immunization knowledge, and conduct post-training assessment. Read more nursing books and pay close attention to the new trend of nursing knowledge.
3. Strengthen nursing professional technical operation training, especially the use of indwelling needles, improve the success rate of venipuncture, constantly sum up experiences and lessons in work, be bold and cautious, and overcome psychological barriers. Discuss the causes of puncture failure regularly or irregularly, and ask experienced nurses to teach the experience of successful puncture. Actively learn new business and technology related to nursing.
4. Strengthen nursing operation standard and implement process service. Strict aseptic operation and inspection system to improve nursing quality.
5, do a good job of basic nursing, make the nursing work more standardized. Keep the sickbed clean and tidy, free of peculiar smell and stains, and the articles are clean and standard, and the number of infusion drops conforms to the doctor's advice. Visit infusion patients frequently, be good at observing the condition and solve problems in time.
6, efforts to improve the service attitude, so that patients are sincerely satisfied. Every nurse is required to establish a good service attitude, treat every patient warmly, regard patient satisfaction as the ultimate goal of our work, and provide convenience for patients as much as possible. Put an end to the phenomenon of being raw, cold, hard and pushing off patients, and never allow quarrels with patients.
Third, the management of drugs:
1, regularly count drugs to prevent overstock and deterioration. If drugs are found to be precipitated, discolored, expired, and have vague labels, report them to the Pharmaceutical Machinery Department in time for processing.
2. Establish a suitable drug library, prepare drugs according to the routine drug use situation of the department, ensure the clinical drug use needs, and avoid the backlog. Establish a record book for the handover of precious drugs, ensure the handover of classes, ensure the consistency of accounts and materials, and ensure the use needs.
Four, commodity management, should be based on the premise of saving money and controlling costs.
1, strengthen the awareness of routine inspection of hardware facilities in the department, strengthen the performance and safety inspection of various instruments, find problems in time and maintain them in time to keep the instruments and equipment in good condition.
2, the implementation of quantitative management of disposable goods, in order to ensure the clinical use demand and not waste, such as infusion sets, tape, cotton swabs, etc. Preparations should be made according to the daily infusion times to prevent the loss of disposable medical supplies.
3. The management of indwelling needle should be registered every time 1 is used, and the name of the operator and the children used should be recorded. The sealing fee should be written as intravenous injection fee, which will be collected by the charging room.
Five, under the leadership of the head nurse regularly and irregularly check the quality of nursing.
Supervise and urge nursing staff to seriously implement nursing routine, nursing system, nursing technical operation procedures and condition observation, and conduct monthly nursing technical assessment and appraisal; Familiarity with first-aid drugs and first-aid technical drills enable every nursing staff to master the use of first-aid drugs and instruments skillfully.
Sixth, do a good job in departmental unity.
Improve the cohesion of departments, strengthen their own cooperation and coordination ability, and care for the nursing team in the form of small groups. Let everyone's heart be full of love, work be full of passion, the ward be full of laughter, and the department be full of warmth! There is still a big gap between the current level of nursing work and our expected goal, and there are still some problems. I hope that with the help of the director and the head nurse, we can arouse everyone's enthusiasm and let everyone have a sense of ownership. I believe that the department will have a better tomorrow.
From point to surface, it is my nursing work plan for xx years, and there will always be something that does not exist in my work. Please ask the director and the head nurse for more help and understanding!
Nursing Work Plan 2 aims to comprehensively strengthen clinical nursing work, deepen professional connotation, expand service fields, promote the sustainable development of high-quality nursing services, and provide patients with comprehensive, whole-course and high-quality nursing services. The 20xx work plan is as follows:
First, strengthen the on-the-job education of nurses and improve the comprehensive quality of nursing staff.
(a) according to the standardized training of nurses and nurses in-service continuing education implementation plan, do a good job in the "three basics" and specialist skills training and assessment of nurses.
1, focusing on strengthening the assessment of new nurses and junior nurses and strengthening their awareness of learning.
2. Strengthen the training of specialist skills: formulate the training and assessment plan of specialist theory and skills within the cycle, and organize 2-3 examinations every year. Theoretical examination should have examination papers, and the head nurse should organize closed-book examination, which requires paying attention to practical results and not becoming a mere formality, so as to lay a good foundation for training specialist nurses.
3. Basic skills assessment: Nurses who are standardized training objects must all meet the standards in 16 basic skills during the year, and the assessment needs to be randomly tested in actual work. Nurses at other levels plan to arrange an operation exam and two theoretical exams.
4. Strengthen the study and mastery of relevant knowledge, organize a practical assessment of rules and regulations, combine theoretical assessment with clinical application, and check the compliance of implementation.
(2) Strengthen the study of humanistic knowledge and improve the overall quality of nurses.
1, organize the study of hospital service etiquette culture, strengthen nurses' awareness of modern nursing culture, discuss it at the head nurse level first, and then carry out quality improvement activities in the whole hospital after reaching the knowledge of * * *, and formulate training plans and specific implementation plans.
Arrange lectures in the whole hospital and try to learn nurses' social etiquette and professional service etiquette by sending them out and inviting them in. Carry out a nurse etiquette competition, use the "5. 12" Nurses' Day to set off an activity month of learning etiquette and stressing literacy, and organize an entertaining holiday party.
(3) update professional theoretical knowledge and improve the technical level of specialized nursing. The development of nursing level and medical technology is unbalanced, and the head nurses in various departments organize to learn professional knowledge. In case of developing new technology projects and special diseases, we can update our knowledge and skills by inviting doctors to give lectures, searching documents, organizing nursing rounds by the nursing department, and discussing nursing consultations. At the same time, some nurses are sent out for further study in a planned way to improve their academic level.
Second, strengthen nursing management and improve the management level of head nurses.
(1) A hospital head nurse management class was held at the beginning of the year, mainly to update the management concept, management skills and humanistic spirit in nursing service, the current social demand for nursing service, the prospect of nursing work in the new year and the emotional exchange of head nurses.
(2) Strengthen the assessment of head nurses' target management, combine monthly assessment with year-end assessment, and link the nursing quality of departments with the assessment of head nurses.
(3) Promote the exchange of learning between head nurses and departments, organize mutual inspection of nursing quality every quarter, and hold an exchange meeting of head nurses' work experience to improve the level of nursing management.
Third, strengthen the process control of nursing quality to ensure the safety and effectiveness of nursing work.
(1) Continue to implement the two-level management system of nursing quality, especially to cultivate and improve the head nurse's ability to find and solve problems, and at the same time give play to the quality control role of the quality control team of the department, clarify their respective quality control points, enhance the awareness of all staff to participate in quality management, and improve the quality of nursing.
(2) Establish inspection, evaluation and feedback system and establish traceability mechanism. Nurses often go deep into various departments for inspection, supervision and evaluation. The evaluation method is to evaluate nurses on the spot, check patients, check records, listen to doctors' opinions, find problems in nursing work and put forward rectification measures.
(3) Further standardize the writing of nursing documents, starting from the details, strengthen the three-level evaluation system of quality controller-head nurse-nursing department for each nursing document, regularly analyze and improve the defects of nursing records, increase the weight of deduction points for defects in discharged medical records, and emphasize that unqualified nursing documents will not be filed. At the end of the year, nursing documents were rated as the first, second and third in the group.
(four) to strengthen the safety management in the process of nursing:
1, continue to strengthen the three-level monitoring and management of nursing safety. Departments and nursing departments conduct monthly investigation of nursing safety hazards and do a good job in attribution analysis of nursing errors, defects and nursing complaints, and analyze the reasons, lessons to be learned and preventive improvement measures from the perspective of themselves and departments. The management and personal responsibility of the head nurse shall be investigated for the departments and individuals with the same recurring problems.
2. Strictly implement the check system, emphasize that the second check is in place, strengthen the management of nursing students, clarify teachers' safety management responsibilities, and put an end to major mistakes and accidents.
3. Strengthen the head nurse's awareness of routine inspection of the hardware facilities of the department, strengthen the performance and safety inspection at ordinary times, timely find problems and maintain them in time to keep the equipment in good condition.
Fourth, deepen family services and improve service quality.
(1) On the basis of training nurses' daily etiquette, further standardize nursing operation terms and nurse-patient communication skills. Cultivate nurses and establish a good professional image.
(2) Pay attention to the collection of nursing service demand information. The nursing department obtains patients' needs and feedback information by understanding the opinions of return visit cards, talking with outpatients and inpatients, issuing satisfaction questionnaires, etc., and puts forward improvement measures in time, at the same time encouraging nurses to work and mobilizing their work enthusiasm.
Five, do a good job in teaching and scientific research
(1) Designate nurses with the title of nurse or above to be responsible for the teaching of interns, hold regular review meetings, and listen to the opinions of teachers and interns.
(2) The head nurses in all subjects are the general teachers, pay attention to the teaching work, regularly check the teaching attitude, sense of responsibility and professional level of the teachers, arrange small lectures, understand the completion of the internship plan, and do a good job in theoretical and operational examinations.
(3) The nursing department should do a good job in pre-job training for interns, check the teaching quality of the next department from time to time, and organize an excellent teaching teacher selection activity before the end of each internship.
(4) Enhance scientific research awareness and strive to introduce or carry out 1-2 new technology projects during the year.
(5) Plan and make the nursing garden network, upload the nursing trends in our hospital, deliver the nursing learning materials in time, give full play to the spatial advantages of local area network, and enrich the study life of nurses.
We believe that as long as we work hard to carry out the above work, we will certainly achieve good results in the work of 20xx.
Nursing work plan. Deepening the reform of personnel system and promoting the improvement of nursing quality.
The reform of personnel system is the direction and the way out. Reform will face many difficulties, but if it is not reformed, the difficulties will be even greater. First of all, the nursing department should clarify this view, find a reasonable position, "jump out of nursing" and actively participate in the reform with a good attitude. We should be good staff of leaders, put forward feasible reference opinions for leaders, and gain their understanding, trust and support. Explain the spirit, thinking and development trend of personnel system reform to nurses through multiple channels, unify their thinking, fully understand the necessity of reform, and eliminate dissatisfaction and resistance. Taking the reform as an opportunity, the nurses in the whole hospital have a sense of urgency and crisis; It not only established the consciousness of competition, but also strengthened the consciousness of service and quality, optimized the nursing team and promoted the improvement of nursing quality.
Two, pay special attention to the construction of nursing team, improve the quality of nursing team.
Nurses in the whole hospital should realize that "congenital deficiency" has become the driving force rather than the resistance of our continuous learning, and establish the spirit of self-improvement, striving for progress and assiduous study of professional knowledge. Only by studying hard and accumulating knowledge can we improve our own quality and professional ability. Only in this way can the current secondary school education be gradually transformed into a nursing team with junior college and undergraduate as the main body. The nursing department will take various channels to provide learning opportunities for nursing staff.
1. Encourage young and middle-aged nurses to take self-study and RTVU exams. By the end of the year, 55% of nurses have college education or above.
2. Encourage nursing staff to participate in undergraduate and postgraduate nursing studies, and reach 6 undergraduate degrees by the end of the year.
3, send nursing backbone to study in short-term nursing knowledge training classes inside and outside the province, focusing on learning the progress of management knowledge and specialist knowledge.
4, insist on nursing knowledge, new business and new technology, professional and technical training held in the hospital every month. In-department business study 65438+ 0-2 times a month, nursing rounds/kloc-0 times, operation training, etc. The nursing department should focus on standardizing nursing rounds and improving the quality of rounds, so as to improve the level of professional knowledge and practical ability.
Three, nursing quality management is the core, strengthen quality control.
1, the nursing unit promotes the quantitative assessment of nursing work. The nursing department draws up the quantitative assessment scheme and implementation rules of nursing work, and adopts the comprehensive assessment combining workload, work quality and quality defects. Each nursing unit carefully organizes the implementation and assessment, and through the quantitative assessment of work, it promotes the change of nursing staff's concept, enhances their sense of professionalism, active service and quality and safety, thus promoting the improvement of nursing quality.
2. Grasp the whole process quality management of each nursing work with the rigorous attitude of being too fine, too precise, too solid and too strict, that is, basic quality, link quality and terminal quality, in which link quality is the key. The nursing department will go deep into the department and standardize the management of each link.
3, adhere to the three-level quality control team quarterly, monthly nursing quality inspection, assessment, timely notification of the problems existing in the inspection and improvement measures, ranking the inspection results, forming competition between departments, the top three departments of year-end nursing quality will be rewarded, and three departments will be punished after two consecutive years.
4, the nursing department for the quality problems existing in the nursing work in 20xx targeted to modify the personal assessment points, increase the assessment and punishment.
5. Strengthen the control of hospital infection. Strictly abide by disinfection and isolation, and do a good job in environmental health monitoring in the ward, and the results should meet the standards. At the same time, do a good job of disinfection at any time, disinfection in epidemic areas, terminal disinfection and daily disinfection. After use, the articles shall be disinfected according to the principle of treatment, and disposable goods shall manage, use and treat them as required.
Fourthly, nursing safety is the focus of nursing management.
Combine macro-management with micro-management, make full use of the three-level nursing management system, perform their duties, check at different levels, do a good job in nursing safety management, reduce medical disputes and hidden dangers of medical accidents, and ensure the safety of patients seeking medical treatment.
1, the nursing department completed macro management, supplemented and improved nursing safety management measures, paid special attention to the pre-job training of nursing staff at all levels, regularly and irregularly checked the safety work, and continued to insist on nurses' long-night rounds, pre-holiday safety inspections and post-holiday inspections.
2, the head nurse to do micro management. Adhere to the handover of toxic drugs, rescue drugs and materials, keep the rescue instruments in a functional state, and keep the intact rate of rescue materials at 100%. Pay special attention to the monitoring of nursing staff, patients, time and nursing operation.
(1) link monitoring of nursing staff: strengthen the management of newly transferred nurses, newly graduated nurses, practical nurses and nurses with emotional thoughts or family changes, so as to focus on confession, follow-up and rounds.
(2) Link monitoring of patients: focus on supervision, inspection and monitoring of critically ill patients newly admitted to hospital, newly transferred to hospital, after major surgery, and patients with potential risks of medical disputes.
(3) Time link monitoring: during holidays, weekends, busy work, fatigue time and night shift, supervision and management should be strengthened. The nursing department organizes the head nurse to make irregular rounds.
(4) link monitoring of nursing operation: transfusion, blood transfusion, various allergy tests, preoperative preparation, etc. Although it is daily work, if there is a problem, it is a matter of life and death and should be the focus of monitoring in nursing management.
Fifth, change the concept of nursing and improve the quality of nursing service.
1. Through learning, nurses are trained to establish the concept of "patient-centered", with the patient's voice as the first signal, the patient's needs as the first need, the patient's interests as the first consideration and the patient's satisfaction as the first standard. To establish the concept of holistic nursing, correct and overcome the nursing practice of "treating headache and foot pain" in the past, it is necessary to make a comprehensive consideration and plan, gather the strength of hospitals, families, society and other aspects, and implement a whole-hearted, all-round, whole-process and multi-channel systematic nursing in the ward.
2. Conduct etiquette training for nursing staff in the whole hospital.
3.5. 12 International Nurses' Day, a speech contest was held with the theme of "All patients are the center and all are for the convenience of patients", which changed the concept of nurses and made patients want me to serve them and provide better service.
4, in the hospital to carry out the selection of service star activities.
Nursing work plan. Strengthen nursing safety management.
Improve nursing risk prevention measures, effectively avoid nursing risks, and provide patients with high-quality, safe and orderly nursing services.
1. Implement various rules and regulations: regular and irregular inspections, supervision in place, and supervision and inspection records.
2. Strengthen safety awareness education: when unsafe factors are found at work, remind them in time and strictly implement the "four don't let go".
3. Strengthen the management of key periods, such as night shift, middle shift and holidays. Implement flexible shift scheduling system, reasonably match the old, middle-aged and young people on duty, and pay attention to cultivating the cautious and independent spirit of nurses when they are on duty independently.
4. Classified management: Classified management is carried out according to the nurse in charge-nurse-new nurse (1 year)-practice nurse, so as to strengthen the training, study and education of new nurses and improve their professional ability.
5. Improve nursing records and reduce potential safety hazards: standardize nursing records and conscientiously implement the "cross principle" in nursing records, that is, objectivity, truthfulness, accuracy, timeliness and completeness.
6. Strengthen nurses' own occupational protection: organize general nurses to learn relevant knowledge, and formulate occupational exposure reporting system, occupational exposure prevention measures and specific treatment measures and procedures after occupational exposure.
7. Improve the nursing emergency risk plan: pay attention to cultivating nurses' emergency ability in daily work, make a retrospective evaluation of each emergency work, draw lessons from it, and improve nurses' ability to deal with emergencies.
Second, patient-centered.
Advocate civilized and high-quality service, strengthen nurse-patient communication, improve patient satisfaction and avoid nursing disputes.
1, ensure and improve the convenience measures, manage the responsibility to people, and handle problems in time when found.
2. Strengthen service awareness education and improve the concept of humanized active service. Continue to implement the nurse's code of conduct, implement the civilized language of nurses in daily work, and improve the quality of health education.
3. Seriously implement the notification procedures before and after clinical treatment, respect patients' right to know, and relieve patients' concerns.
4. Hold a symposium on holidays every month, distribute patient satisfaction questionnaires, praise and encourage nurses with high service quality, and criticize and educate nurses with poor service quality.
Three, regular and irregular nursing quality inspection, to maintain the continuous improvement of nursing quality.
1, give full play to the role of nursing quality control team, conduct quality inspection every week, find problems in time, correct and deal with them in time.
2, constantly modify and improve all kinds of nursing quality standards, and organize learning, according to the standard implementation of nursing work.
3. The head nurse conducts regular and irregular quality inspections, analyzes the reasons for the deficiencies, makes timely rectification, and strengthens the service awareness and quality awareness of nursing staff.
4, on a regular basis to the quality control team, the head nurse quality inspection, nursing department quality inspection feedback information comprehensive analysis, find out the reason, formulate feasible corrective measures, and check the implementation of the rectification.
Fourth, strengthen the management of hospital infection.
1, strictly implement the disinfection and isolation system formulated by the leading group for hospital infection management.
2. Standardize disposable articles, destroy them in time for centralized treatment, regularly inspect and urge them, and regularly check and register the concentration of disinfectants.
3. Add a "comprehensive class" to be responsible for the cleaning, detoxification and maintenance of various articles and instruments.
Five, strictly implement the three basics and three strict training plan.
Strengthen teaching, further study and continuing education to improve the professional quality of nursing staff.
1, according to the "three basics and three strictness" training plan, nurses at all levels are trained, and theoretical examinations and technical operation examinations are organized every month.
According to the nurse in charge (or over 45 years old)-nurse (or over 35 years old)-nurse-new nurse (1 year)-intern nurse, training and management are carried out at different levels.
2. Ask the nurse questions during nursing rounds, including basic theoretical knowledge, professional theoretical knowledge and nosocomial infection knowledge.
3, often review the knowledge of nursing emergency risk plan, first-aid technical drills every quarter, master the use of first-aid equipment and instruments, and improve the emergency ability of nurses.
4. Through department recommendation and comprehensive evaluation of nursing department assessment, select nursing backbone, conduct regular training and study, arrange nursing lecture tasks, and establish a graded nursing teaching management network of nursing department-head nurse-nursing backbone-new nurses.
Six, improve the personal quality of nurses and actively carry out activities.
1, set up a nursing culture management organization and regularly carry out rich nursing culture activities. Such as "various programs or parties", "Nurses' Day" skill operation competition, "Nurses' Sit-and-Talk Meeting" and so on, aiming at enhancing team cohesion.
2. Actively participate in the creation of spiritual civilization.
3. Strengthen connotation construction, actively build a brand of nursing culture, and build a harmonious nursing team.
Seven, complete the annual nursing management goals.
1, nursing document writing ≥90%
2. The qualified rate of disinfection and isolation is 100%.
3. The intact rate of first-aid articles and instruments is 100%.
4. The number of wrong accidents is "0"
5, three basic theory, nursing operation qualified rate of 90% or higher.
6. One person, one needle and one tube implementation rate 100%.
7, nursing safety management 95 points or higher.
Work plan on nursing 5 In a hospital, nurses are the earliest and closest workers who contact patients, and their quality and image directly affect the image of the hospital. People say that "three-point treatment and seven-point care" is not very accurate, but it reflects the important role and status of nursing work. Nurses have made positive contributions to people's health, so they are respected by the society and known as "angels in white". In the new year of 20xx, we insist on integrating the humanistic nursing concept of "patient-centered" into more practical and specific work details. In the form of management, it pursues "patient demand as service orientation", pays attention to knowledge updating and actively absorbs multidisciplinary knowledge in business, emphasizes knowledge, law-abiding, civilized and standardized service and creates a good training environment for patients in team building, and gradually trains nursing staff into managers, educators, caregivers and researchers of patients' health. The nursing work plan for 20xx years is specially formulated:
First, strengthen the on-the-job education of nurses and improve the professional quality of nursing staff.
1. Strengthen the study and mastery of relevant knowledge, organize nurses to give lectures regularly, take turns to give lectures, and conduct rules and regulations and professional training. In case of special difficulties, you can ask a doctor to teach and update your knowledge and skills. Learn from each other and take notes.
2. Focus on strengthening the assessment of nurses and strengthening their awareness of learning. The nursing department plans to strengthen the training of "three basics" nursing knowledge and specialized skills, and senior nurses will take turns to give questions, strengthen the assessment, pay attention to actual results, and rank them as a mere formality. The results will be included in the personal file as an objective basis for personal assessment, and they will compete with each other until they reach the standard.
3. Do a good job of nurse rotation, so that young nurses can combine theory with practice and master multidisciplinary knowledge and ability.
4. The development of nursing level and medical technology is unbalanced, and some nurses are sent out to study in a planned way to improve the quality of nursing staff and optimize the nursing team. Constantly update nursing knowledge.
Two, nursing safety is the focus of nursing management, safety work for a long time.
1. link monitoring of nursing staff: strengthen the management of newly transferred nurses and nurses with thoughts and emotions, and make key explanations and follow-up. Do a good job in nursing safety management, reduce medical disputes and hidden dangers of medical accidents, and ensure the safety of patients seeking medical treatment.
2. Patient link monitoring: focus on supervision, inspection and monitoring of newly admitted patients, newly transferred patients, critically ill patients and patients with potential risks of medical disputes.
3. Time link monitoring: during holidays, weekends, busy work, fatigue time and shift change, supervision and management should be strengthened.
4. Nursing operation link monitoring: transfusion, blood transfusion, injection and various allergy tests. Although it is daily work, if there is a problem, it is a matter of life and death, which is the focus of monitoring in nursing management.
5. The nursing department will check the hidden dangers of nursing safety from time to time, find problems, solve problems, analyze the reasons from the perspective of itself and departments, learn lessons, and put forward preventive and improvement measures. Departments and individuals with the same recurring problems should be held accountable to prevent serious mistakes and accidents.
Third, change the concept of nursing and improve the quality of service.
1. The nursing department continued to strengthen the construction of medical ethics and enhance the sense of responsibility. Cultivate nursing staff to establish the concept of "patient-centered", with the patient's voice as the first signal, the patient's needs as the first need, the patient's interests as the first consideration, and the patient's satisfaction as the first standard. Strengthen the consciousness of active service, quality and safety, improve the communication skills between nurses and patients on the basis of further standardizing nursing operations, promote the improvement of nursing quality and ensure the safety and effectiveness of nursing work.
2. Pay attention to the collection of nursing service demand information. The nursing department obtains patients' needs and feedback information by understanding the opinions of return visits, talking with outpatients and inpatients, and issuing satisfaction questionnaires. It often listens to doctors' opinions and puts forward improvement measures in time. At the same time, encourage nurses to work, arouse their enthusiasm, and do real active service in thought and practice. Apply the service concept of "serving with heart and creating emotion" to practical work.
3. Strictly implement the primary inspection system, emphasize that the secondary inspection is in place, strengthen the responsibility of safety management, and put an end to major mistakes and accidents. Improve nursing quality on the basis of safety. .
4. Deepen family services and improve service quality. On the basis of cultivating nurses' daily etiquette, we should further standardize nursing operation terms and nurse-patient communication skills. Cultivate nurses and establish a good professional image.
The ratio of doctors and nurses in our hospital is unreasonable and there are few nurses. The work is heavy, and the head nurse should rationally allocate human resources according to the patient's situation and the nursing workload of the department, flexibly arrange shifts, and increase the number of people working during peak hours. The nursing staff in the whole hospital can be on call when the work needs, and provide satisfactory nursing services for patients with good quality and quantity.
Fourthly, establish legal consciousness and standardize the writing of nursing documents.
With the improvement of people's legal awareness and the promulgation of the Regulations on Handling Medical Accidents, how to strengthen the legal system construction in nursing service and improve the legal awareness of nursing staff has become an important link in nursing management. The nursing department strictly follows the requirements of the provincial health department's nursing document writing specification, and the nursing records are complete and objective. Clarify the significance of writing nursing documents, standardize the writing of nursing documents, and consult with colleagues in higher hospitals to clarify how to write nursing documents well to meet the requirements of norms. Combined with the actual situation of nursing documents writing in our hospital, this paper makes a summary and analysis, and puts forward corresponding countermeasures to provide legal basis for evidence and protect the legitimate rights and interests of both nurses and patients. Organize a nursing medical record writing competition, and the winner will be rewarded.
Five, the nursing index reached the goal of 1. The qualified rate of basic nursing 100%.
1. The intact rate of first aid items reaches 100%.
2. The qualified rate of nursing document writing is ≥ 90%. 4. The pass rate of "three basics" examination for nursing staff is 100%.
3. One person, one needle, one tube and one use disinfection qualified rate 100%.
4. The qualified rate of disinfection and sterilization of conventional instruments is 100%.
5. The disfigurement rate of disposable syringes and blood transfusion devices reached 65438 000%.
I believe that as long as we work together in Qi Xin to carry out the above work, we will certainly achieve good results in the 20xx nursing work!