At first, the course consultant said to help me see if there are any customers who can take over the charges. After waiting for four months after applying for a refund, 20% of the fee was still deducted. Who allows this overlord clause? I have never found such a high handling fee in other institutions, not to mention that I have only attended seven classes, and each class has many children, which is not a small institution. What is the conscience to deduct so many handling fees from customers?
After the consumer requests to terminate the contract, the training institution is unwilling to refund the remaining fees, which belongs to the format clause or the overlord clause, which violates the legal provisions and the principle of fairness. Therefore, according to the principle of fairness and reasonableness and the original agreed preferential scheme, the amount spent should be deducted and the remaining expenses refunded.