Based on the principles of warm reception, earnest handling and responsibility to the end, the window staff patiently and meticulously answered the questions raised by the masses, tried to make them "run less and do good things", provided efficient and high-quality services for the masses, and constantly improved the service image of the people's social system.

The second is to optimize the process.

The general catalogue and business matters sorted by behavior are reused in the external network to ensure that the basic coding, project name, project type, setting basis, application materials and other 16 elements of the same government service item are completely consistent with the provincial government affairs library, and truly realize the undifferentiated examination and approval service.

Extended data:

Precautions:

1, pay attention to attitude

For many policies and related details, the understanding of the masses is naturally not as clear as that of professional staff. We have to deal with these "simple problems" every day, and the grassroots service personnel are also very tired. Only by handling one's emotions and adjusting one's attitude can we provide better services.

2. Regular training

The window service personnel are highly educated and strictly selected, so their learning ability is naturally no problem. Therefore, we must strengthen the improvement of service quality and realize the all-round development of professional quality through training and other forms.

Only by correcting the service attitude of grassroots service personnel can we improve the satisfaction of the masses, increase the credibility and reputation of window units, and establish a government image of serving people's livelihood.