First, the morning meeting-GFD inspection, happy to share work experience and service skills, yesterday's performance analysis and set today's goals, the company document notice to convey.
Second, get familiar with the inventory details of the goods in the store together with the shopping guide, so as to recommend the goods in the store to customers more accurately (some shopping guides can't sell without a number suitable for customers because they are not familiar with the inventory situation). Communicate with leaders in time to allocate sources of goods. Collect customer information in the form of, achieve the purpose of promoting brand and promoting re-purchase. Inform the old customers of the new model in time after arriving at the store (but choose a suitable time period and try to avoid disturbing the customers' work and rest), which is both a respect for the old customers and a promotion purpose, and develop new customers on the basis of doing a good job in maintaining the old customers.
Third, do a good job in matching goods, update the window and promotional materials in time, and adjust the market regularly to ensure that the goods will not be unsalable because of the location of the store. Guide the shopping guide to make timely suggestions on unsalable products and broken code products in the store, and communicate with the leaders about the specific situation of unsalable products, so that the company can take corresponding promotion plans in time.
Four, in the sales process, try to leave detailed information of customers, including detailed records of customers' phone numbers, birthdays and sizes. You can apply for a VIP card.
Fifth, adjust the atmosphere of the store, appropriately encourage employees, so that every employee is full of confidence and actively and happily involved in the work. In the sales process, the store manager and other shop assistants should assist in the sales. Unity is the basis of good sales.
6. The shopping guide is the bridge between the brand and consumers, and also the image ambassador of the brand. We should start with the image of the store manager and the shopping guide, unify the work clothes, keep them in good working condition at all times, deeply understand the company's business philosophy and brand culture, strengthen the professional knowledge of fabrics, manufacturing technology, wearing and maintenance, and understand certain colors and styles. The most important thing is to constantly improve the sales skills of shopping guides, and colleagues should also learn from each other and learn from each other.
Seven, do a good job of communication with the clerk, even if the clerk has difficulties, give help and care, so that he can concentrate more on his work. To achieve fairness and justice, all work plays a leading role.
Eight, after work, lead everyone familiar with some high-end men's wear and accessories (such as watches, handbags, shoes, men's perfume) and even men's luxury brands, so that there will be more entry points when communicating with customers and win the trust of customers to a greater extent.
2.2022 How to write the manager's work plan for the second half of the year?
First, continue to strengthen the training of employees' business skills and improve their comprehensive quality.
Every member of the catering department is the image window of the hotel. Not only must the overall image stand the test, but also the business knowledge and service skills reflect the management level of a hotel. If you want to keep your business knowledge and service skills on the same basis, you must do a good job in training. If the training work can't keep up, it will easily lead to employees' low enthusiasm and lax business level. Therefore, in the second half of the year, it is planned to conduct necessary layered training every month according to the progress of employees accepting business and the situation of new and old employees. The training method is still biased. At the same time, submit the training plan for the next month to the hotel quality inspection department at the end of each month, so that the hotel quality inspection department can give timely supervision and guidance.
Second, further strengthen the flexibility of bar catering reservation and the awareness and skills of box attendants in wine promotion, improve the level of wine sales, and thus enhance the economic benefits of the hotel in many ways.
Third, strengthen the ideological education of employees.
Seize every opportunity to instill in employees the idea that customers are God; At the same time, encourage employees to carry forward the spirit of unity and mutual assistance, enhance the cohesion of employees, and establish a collective concept of honor and disgrace.
Fourth, continue to do a good job in energy conservation and consumption reduction.
1. Strictly save daily consumables. Such as napkins, toothpicks, linen, tableware, etc.
2. Reduce equipment operation consumption. Whether the air conditioner is properly turned on and turned off in time, etc.
3. Put an end to running water and ever-burning lamps in toilets.
Five, highlight the people-oriented management concept, keep the habit of communication with employees, in order to increase mutual understanding and facilitate work.
It is planned to have a heart-to-heart talk with employees in all positions of the department every month, mainly focusing on work and life, so that employees can find the object of heart-to-heart talk in their own departments and ensure the smooth communication procedures. Managers always take the problems existing in employees' minds as their own problems according to the reasonable requirements put forward by employees, and solve problems for employees. If it can't be solved, report to the hotel leaders for help in time. Let employees truly feel that they are respected and valued in departments and hotels, so that everyone has a good mood and is more conducive to better service to customers.
Six, continue to do a good job of internal quality inspection.
Daily quality inspection is mainly to check the gfd, etiquette, health discipline, service details in dining, dormitory discipline and health inspection of employees in each position. Regularly report to the hotel quality inspection department to supervise and guide our work, actively report the quality inspection situation of the department, and constantly improve our quality inspection level.
Seven, strengthen the supervision mechanism and competition mechanism, and gradually change the situation that individual managers are not strong in execution.
The second half of 20xx is a new journey and a new starting point. I am determined, as always, to take the development of the hotel as my responsibility, the development of departments as my responsibility, the development of employees as my responsibility, and my own development as my responsibility. I firmly believe that under the leadership of the hotel leaders, all the staff will unite as one and work hard, and the business of our Sheng Da hotel will be more and more prosperous, and the future of Sheng Da will be even better!
3.2022 How to write the manager's work plan for the second half of the year?
Check the goods first, so as to know fairly well.
1, know the quantity of each item.
2. Grasp the situation and quantity of each number.
3. Grasp the inventory of the top ten commodities and replenish them in time, so that every member can know.
4. Organize the warehouse in the near future, so as to be orderly and easy to find and count the goods.
Second, manage accounts.
1, achieving Nissin, Nissin, Nissin, Nissin, Nissin, Nissin, Nissin, Nissin.
2. Be clear about the daily sales volume and proportion of each model. And year-on-year and ring-on-ring sales analysis, while adjusting the goods.
1, stable and stable employees, talk one by one to understand their inner needs and trends.
2, recruit, recruit new employees, so that you can recruit, use and win.
3, training, training employees.
(1) Let every employee understand the company system.
(2) When there are no customers, train employees' sales skills, such as clothing collocation and language expression.
4, guarantee, ensure that the store has enough sales staff, in order to ensure sales.
5. Improve the sales skills and product knowledge of salespeople, make salespeople become top-notch cadres, and provide excellent management talents for enterprises.
Fourth, commodity display.
1, according to the company's requirements, do a good job in clothing display. Be meticulous and meticulous. Let customers buy through display.
2. Strive for innovation in the exhibition, develop employees' innovative thinking, stimulate employees' innovative ability, and give material rewards according to innovative achievements. The purpose is to tap the potential of employees and stimulate their innovation.
3. Adjust the clothing display at any time and change the collocation, so that new customers have a refreshing feeling and old customers have a new feeling.
Verb (abbreviation for verb) increases sales.
1. Instruct employees through training, start with the sales volume of a single customer, tap customer demand, analyze customer types, and do more sales addition.
2. Master every promotion activity, analyze it with all employees before the activity, and make preparations in advance, follow up during the event and summarize afterwards.
3. In terms of promotion, timely send information to old customers by telephone, SMS, etc. For new customers, we will strive for greater publicity through publicity pages and other means.
4. For employees with higher sales performance and employees with higher sales additional, share the performance, improve in learning and improve the overall sales performance.
4.2022 How to write the manager's work plan for the second half of the year?
First, early shift
Dress for work according to the rules of the mall. After opening the door at 8: 30 in the morning, arrange one person to clean it, one person to apply eye shadow, lip gloss and blush in the fitting room (the time is not more than five minutes), and then rotate. Arrange the morning shift at 8: 45, specifically, make a distribution list according to the inner ring account of the store, and hand it over to the business manager to sort out the sample surface (window model, lamp model is changed every three days). The latter two took turns standing in front of the store to welcome guests.
In order to prevent points from being deducted because the surface of the sample is empty or the ground is not clean, the staff and the person in charge should distinguish their responsible areas.
Note: Due to the small passenger flow in the morning shift (except holidays), we will focus on invoicing, accounting, short-term case change (but it will not affect sales), short-term stocking, store environment and some logistics work.
Second, the handover at noon
After the clerk enters the store at xx o'clock in the afternoon, the manager and the deputy manager hand over the cash and accounts, and the clerk hands over the goods. After the handover, the manager and the deputy manager sign the work diary for confirmation. If the store manager and deputy store manager complete the handover ahead of schedule, they should assist the clerk in ordering. At noon, when the normal shift is handed over, the inventory of goods sold at work should be counted, and the inventory of all goods should be counted in two shifts at noon every Tuesday.
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