The training content can be roughly divided into five sections, including quality training of flight attendants, teamwork, emergency handling, cabin service, cabin safety and so on.
The quality training of flight attendants includes psychological quality, professional attitude, password gestures, language training and so on. This kind of training is to show the passengers the positive and healthy state and professionalism of flight attendants.
Emergency treatment includes many training contents, mainly including emergency survival, water survival, field survival, slide training, fire fighting on board, first aid on board, trauma rescue and so on. This training is to improve the ability of flight attendants to deal with emergencies.
What kind of teamwork does the airline train flight attendants, including cabin cooperation between flight attendants, cooperation between flight attendants and safety officers, and crew resource management. This training is to make cabin services more integrated and the cooperation between cabin and security guards closer.
Cabin service includes four stages: kitchen service, on-board service skills, the whole process of customer service, general cabin service, cabin service procedures, cabin service theory, domestic route theory, broadcasting and flight. This training is to improve the overall service quality of flight attendants.
Cabin safety includes cabin safety management, cabin safety rules, cabin pressure relief, active crisis management, cabin rescue and so on. The purpose of this training is to ensure the safety factor of the cabin from the perspective of flight attendants and improve the safety awareness of passengers.