Yes, you can go directly to the front desk and explain the reason for the refund. Generally speaking, it can be refunded, but the course fees you have already attended will be deducted.

When New Oriental encounters the problem of refunding fees, parents who ask for a refund must have the attendance certificate of the current class. Parents need to fill in the reasons for withdrawing from class, and all refunds must be signed by the supervisor of the learning center where the students are located; If parents can't go to the store for a refund before the next class starts, they need to call the children's center before the next class starts, apply for suspension, and go to the store for a refund before the next class starts.

If the institution has one of the following acts and the parents ask for a refund, the institution shall sign a training agreement with the parents when they pay the fees. The agreement should clearly tell parents what not to return and fulfill the obligation to inform each other. The following is reasonable:

1. When registering, the consultant made false promises to mislead parents.

2. The relocation of the school has brought inconvenience to parents.

3. There is a clear gap between the quality of open courses and regular courses.

4. Change teachers halfway.

Teachers often arrive late and leave early for leave.

Refund of fees has not only become a special concern for parents, but also one of the most troublesome problems for training institutions. In this case, properly handle the loss of a student, which may lead to a lawsuit, ruin the reputation and affect enrollment. After all, "good things don't go out, bad things spread thousands of miles."