As you are a beginner, I put forward five suggestions for your reference.

1. Be familiar with the online petition information system and its operation process as soon as possible;

2. Be familiar with the functions and responsibilities of each responsible unit as soon as possible, as well as the territorial (administrative division) of letters and visits, which is the basis for assigning letters and visits. Try not to mistake the responsible unit (ask more questions if you are not sure);

Don't put off till tomorrow what you can do today;

4. If it is not completed due, it shall promptly supervise and supervise;

5. Do a good job in reviewing the completed documents to prevent network hype caused by principled errors.

Noticeable problems: First, because it is an online reply, once the reply result is published online, it is almost impossible to recover, so we must be cautious; The second is to protect yourself. Before reviewing and modifying the reply of the responsible unit, it is best to back up the original reply. In case something goes wrong, whose responsibility can be clarified when the responsibility is investigated.