Generally speaking, the reception of the crime scene also has its own responsibilities. Do you know what they are? The following is my job responsibilities on case reception for you. Welcome to reading.

Responsibilities of the reception post at the scene of the case 1 1. Responsible for the sales of case areas. Responsible for the contact and maintenance of project customers from visit to delivery.

2. Be responsible for sales license and price approval documents.

3. Responsible for the decoration organization, acceptance and site layout of the sales department (assisted by the planning department).

4. Standardize and manage the sales staff's reception, telephone answering, signing contracts, collecting money and handling mortgages. Assist sales staff to solve sales problems encountered in their work.

5. Evaluate the daily business and discipline of sales staff.

6. Organize the preparation of case training materials and sales materials, do a good job in the training of sales personnel, and solve the problems encountered by sales personnel in their work. Responsible for helping sales staff keep in touch with customers who have not closed the deal and master the tracking rhythm. Responsible for checking the sales control table every day to accurately grasp the daily sales situation.

7. Organize daily meetings, weekly meetings and end-of-month summary meetings.

8. Organize the market investigation of the case site and study the system and regulations.

9. Coordinate the working relationship with the engineering department, property management company, finance department and general manager's office, and fulfill the sales commitment.

10, assisting engineering and property management companies to solve customer complaints.

1 1. Handle the contract filing, and assist the general manager's office to handle the property right certificate and land certificate.

12. Participate in the preliminary work of the project, including market adjustment, project positioning, loushu and other publicity, and make suggestions on the advertising selling points after the opening.

13. Make and fill in the sales control introduction, floor plan, price list and internal forms.

14. Review the materials provided to other departments.

15. Review and follow up the daily customer information received by sales staff, and be responsible for writing weekly case summary and month-end sales summary.

16, publicize and implement the company's rules and regulations and organize their implementation.

17, responsible for providing after-sales service for customers who have already made a deal, and reminding customers who should pay back the money in time. Respond to all departments of the company in time to maintain friendly relations with customers.

Responsibilities of the reception post at the scene of the case 2 1. Actively cooperate with the manager of marketing planning department to complete daily sales management.

2. Reasonably arrange the shifts of on-site personnel, adjust the work of the personnel on duty in time, and ensure the smooth progress of the sales process and the full-load work of the property consultant.

3, according to the specific task arrangement, make a short-term sales plan.

4. Be responsible for on-site organization and coordination, and lead the real estate consultant to complete the sales tasks at all stages.

5. Provide internal training and guidance for property consultants. Supervise and assist the sales work of real estate consultants and solve various problems in the sales process.

6. Communicate the meeting spirit and decision to the property consultant in time, arrange and assign various tasks, and feed back the sales information and market situation to the marketing planning manager and relevant departments in time.

7. Assist the property consultant to maintain customer relationship and provide good customer service.

8. Establish customer files, pay a return visit before, during and after sale, and collect money.

9. Submit the sales performance and the work report of the real estate consultant to the deputy general manager on time.

10, showing the company's image, establishing good relations with customers on behalf of the company and safeguarding the company's rights and interests.

1 1. Understand and master real estate information, relevant industry knowledge, policies and regulations, and be familiar with various economic indicators and product development concepts of the company's real estate projects.

12, responsible for the team building of employees in this department, providing work guidance for subordinate employees, making suggestions on the deployment, training and assessment of subordinate employees, and helping employees make career development plans, etc.

13, complete other work assigned by superior leaders.

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