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4. The content of quality management training includes ().
Choose A, B and C. Explain in detail that the quality management training includes the following three aspects:

Quality consciousness education: improving quality consciousness is the premise of quality management, and the quality consciousness of leaders is more directly related to the success or failure of enterprise quality management. Therefore, quality awareness education is regarded as the primary content of quality training. The content of quality consciousness education can include: the concept of quality, quality laws and regulations, the significance and role of quality to organizations, employees and society, quality responsibility, etc.

Quality knowledge training: knowledge training is the main content of quality management training, and the organization should conduct different levels of training for all employees engaged in quality-related work. On the basis of determining the training needs, we should follow the principle of hierarchical teaching.

Skills training: Skills refer to professional skills and operational skills directly needed to ensure and improve product quality. Skills training is an indispensable part of quality management training.

Quality management training refers to the rational and effective planning, organization, coordination, control and testing of the company's salary production factors, including personnel, equipment, materials, methods, environment and information, with scientific management systems, standards and methods, so that it is in a good combination state.