Address: Block D, Government Service Center (West Zone), Qianjin West Road 180 1, Kunshan City.

12333 The telephone consultation service hotline for human resources and social security is an important service platform for people's livelihood. Promoting the construction of telephone consultation service system for human resources and social security is conducive to unblocking the communication channels between human resources and social security departments and the public and improving their ability to serve the public.

Department responsibilities:

(a) the implementation of national, provincial and Suzhou human resources and social security development policies, regulations and plans, formulate the city's human resources and social security development policies and plans, formulate government human resources and social security normative documents, and organize the implementation, supervision and inspection.

(two) to formulate and organize the implementation of the city's human resources market development planning and human resources service industry development, human resources flow policy, establish and improve a unified and standardized human resources market, and promote the rational flow and effective allocation of human resources.

(III) Responsible for promoting employment, formulating plans and policies for overall urban and rural employment development in the city, improving the public employment and entrepreneurship service system, coordinating the establishment of the vocational skills training system for urban and rural workers in the city, formulating the employment assistance system, being responsible for the prediction and early warning of employment and unemployment in the city and information guidance, implementing prevention, regulation and control, and maintaining a stable employment situation. Take the lead in formulating the employment policy for college graduates in this city, and formulate the employment policy for foreigners in this city in conjunction with relevant departments.

(four) to promote the multi-level social security system covering the urban and rural areas of the city. To formulate and organize the implementation of policies and standards for social insurance and supplementary insurance for the aged, unemployment and work-related injuries in the whole city, and formulate management and settlement measures for designated units of work-related injury insurance in the whole city. Implement the provincial-level co-ordination measures for endowment insurance and the unified measures for the continuation of the relationship between endowment insurance, unemployment insurance and work-related injury insurance in the whole country, province and Suzhou.

To organize the formulation of measures for the management and supervision of social insurance and supplementary insurance funds such as pension, unemployment and work-related injuries in the city, prepare the draft budget and final accounts of the city's social insurance funds, be responsible for the prediction, early warning and information guidance of the city's social insurance funds, improve the response plan, and maintain the overall balance of the social insurance funds. In conjunction with relevant departments, we will implement the national insurance plan and improve the city's unified social insurance public service platform.

(5) Coordinate the implementation of labor and personnel dispute mediation and arbitration measures and labor relations policies, improve the consultation and coordination mechanism of labor relations, supervise the implementation of policies to eliminate illegal use of child labor and laws and regulations on special labor protection for female workers and underage workers, and implement the system of working hours, rest and vacation for employees. Organize and implement labor security supervision, coordinate workers' rights protection work, and investigate and deal with major cases according to law. Improve the petition work system of the city's human resources and social security system.

(VI) To be responsible for the development of human resources in the city, participate in talent management, take the lead in deepening the reform of the title system, formulate policies for the management of professional and technical personnel, continuing education and postdoctoral management in the city, be responsible for the selection, training and introduction of high-level professional and technical personnel, and formulate policies to attract overseas students to work or settle in our city. In conjunction with the relevant departments to develop the city's skilled personnel training, evaluation, use and incentive system. Improve the vocational qualification system and improve the diversified evaluation policy of vocational skills.

Legal basis:

Measures of the People's Republic of China on the Administration of Social Security Cards

Article 6 The areas where social security cards are issued (hereinafter referred to as card-issuing areas) shall establish standardized human resources and social security business processes with strong comprehensive coordination among businesses, so as to ensure the effective application of social security cards. At the same time, it shall also meet the following technical conditions:

(a) to establish a business management system, database and information network suitable for the use of social security cards;

(two) have the technical force to support the management and application of social security cards, including personnel and equipment, and be able to quickly complete the system layout of social security card applications;

(3) Formulating standardized and feasible implementation plans, including application design plans, cost solutions, information collection plans and specific distribution plans;

(four) to establish a scientific and perfect social security card issuance management system and clear internal control procedures, and formulate emergency plans;

(5) Other conditions stipulated by Ministry of Human Resources and Social Security.