To cultivate employees, the first thing to do is to cultivate their sense of service. When customers come to the supermarket for consumption, on the one hand, they pay attention to a preferential strength, on the other hand, they care about the service attitude of an employee. Therefore, it is very important to train employees in service. In addition, it is a kind of communication ability of employees. We find that communication between employees and customers is particularly important in the process of sales promotion, and it is very important to grasp psychological ability. Therefore, after the training of service awareness, it is also the training of communication awareness and communication ability, and it is particularly important to improve it.