At the same time, it is also a job that can directly contact users, understand users' habits and see users' various situations, so that every customer service has the possibility of self-growth and progress.
As a customer service work, Didi's customer service work has high flexibility, which allows employees to have enough autonomy in their work and can arrange their commute time according to their own situation, which is very beneficial for customer service who enjoys family life.
On the other hand, Didi's customer service work users are numerous, and every customer service can be exposed to all kinds of real customer problems, so that customer service personnel can gain experience and continuously improve their service level.
In addition to flexible working hours and rich user contact opportunities, Didi has also set up a customer service assessment system. As long as you meet certain assessment standards, you can get rich bonuses and promotion opportunities.
In addition, Didi will regularly provide management training for customer service to make customer service more professional and safe at work.