Excellent model essay on personal work summary of pharmacy manager 1

The past 20XX years have been a crucial year for our company to step into rapid development and make solid progress in all work. * Under the correct leadership of the company, the management of pharmacies has achieved remarkable results, and the product sales revenue exceeded 2 million yuan, reaching 2.25 million yuan, a record high, with an increase of 65,438+060% over last year. The main work in 20XX is summarized as follows:

I. Sales situation

The total sales revenue of products in 20XX is 2.25 million yuan, 2.6 times of that in 20XX. Apart from the efforts of our employees, these achievements can not be achieved without the correct decision of the company and the active support and cooperation of all departments of the company.

Second, enterprise management.

1. Usually pay attention to improving the professional quality of employees and actively participate in product knowledge training and promotion skills training organized by the company.

2, according to different consumers, adopt different promotion methods, be good at grasping customer consumption psychology, and introduce products in a targeted manner.

3. The implementation of the membership card system has stabilized a part of the customer base and enhanced the popularity of pharmacies.

4. Check the shortage in time, actively purchase new special drugs for customers and provide home delivery service.

Third, there are problems.

1, the application for medical insurance designated pharmacies has not been completed, and many customers have been lost.

2. The membership card has just been implemented, and many details are not perfect enough to make the membership system play a greater role. For example, the introduction of member-priced goods did not form a long-term mechanism, and the points were exchanged for gifts.

3. The lack of professional knowledge of practitioners, especially the knowledge of pharmacology and pathology, can not better guide patients to use drugs, which directly affects the curative effect of patients and the sales of related drugs.

4. The store manager himself lacks the latest development of the industry, is insensitive to changes in external factors, and cannot adjust his business ideas in time.

Four. Plans and suggestions for future work

1, further improve the membership system, update members' products with rich prices and redeem points for gifts in time, and strive to achieve weekly specials and monthly gifts.

2. In order to expand store publicity, enhance popularity and attract more potential customers to shop, community free clinic activities can be planned, such as free blood pressure measurement, blood sugar measurement and health consultation. In addition, according to the high incidence of diseases in different seasons, the store can also distribute various disease prevention methods and daily health care brochures.

3. Ensure that the goods on the shelves are complete in variety, sufficient in quantity and reasonable in structure, and actively seek medical treatment for customers to better meet the needs of different customers.

4. Organize employees to carry out professional quality training, so that employees' professional knowledge and sales skills can better meet the needs of the company's rapid development.

5. Through the study and training, the store manager can keep pace with the times, fully grasp the industry trends and the company's business ideas, better lead employees to do a good job, make our store's operating conditions steadily improve, and create greater benefits in 20XX years.

Excellent model essay on personal work summary of pharmaceutical manager II

In a blink of an eye, 20XX years have drifted away with time, and a new year is coming. Looking back on this year's work, there are hardships, joys, gains and feelings.

For a continent, 20XX is a landmark year. We have successfully transformed from a single retail pharmacy to a pharmaceutical chain company. Within a year, we opened three chain stores. Because it has just started, the speed of opening a store is also planned. As long as we have been adhering to the company's business philosophy, it is estimated that Yizhou chain stores will blossom everywhere in Wenzhou. As the manager of a chain store in Yizhou, this year is also a significant year for me. From store manager to store manager, I know that my role is not only a manager, but also an operator. It is difficult to stay in business, and it is even harder to start a business! Since the company has given me such a platform, I feel a great responsibility. When the new store opened, it was difficult to cover everything at first. If the preliminary work is not done well, it will be more difficult to manage in the future, so all development must be controlled. The store manager must play a connecting role. On the one hand, we should conscientiously implement the company's business strategy, on the other hand, we should correctly convey the company's policies and decisions. Be fair and just in dealing with people, be worthy of the leadership of the world, be worthy of the employees of the world, and never be selfish. Because he is a manager, he must stand at a higher height than the employees; Because you are the manager and your employees are your comrades-in-arms, you should fight side by side. Don't deliberately open or close the distance with employees. It's no use talking more. Only sincerity can make people feel the same. Employee trust is the best executive power of the store manager.

I am born in 1980s, deeply influenced by China's traditional Confucianism. I especially admire the way of Confucius and Mencius, cultivate one's morality and cultivate one's character, and govern the country with benevolence and righteousness. In fact, the same is true of managing a company. The key to enterprise development lies in people. If a pharmacy wants to develop steadily for a long time, it must have good economic benefits as the premise and good reputation as the backing to achieve a win-win situation for operators and consumers. How to achieve this situation requires a professional manager and a strong team. As the person in charge of a shop, I deeply understand the importance of talents to enterprises. How to explore talents, how to cultivate talents and how to form a team are the most important things for the long-term development of enterprises. Home and everything! A harmonious team with high quality and strong cohesion will surely bring long-term economic benefits to the company. The value created by a talent for an enterprise must be greater than his own value! If a person can't show his value in his work, he must leave or evacuate as soon as possible, and he must never have the attitude of "eating tasteless, but it is a pity to abandon it". That is equivalent to increasing the burden on the company and laying hidden dangers for its own stores. I believe everyone knows that a mouse excrement has ruined a pot of porridge. As a store manager, we should be good at grasping everyone's mentality, developing everyone's potential, division of labor and cooperation, complementing each other's advantages and shifting the responsibility to others. "Everyone cleans his own snow", so that everyone can do their own thing without "home frost", and create a harmonious, harmonious, friendly and mutual working environment for them, so that they can enjoy their work and get sustainable development.

With the atmosphere, everyone's enthusiasm will naturally go up. If you work happily, everyone's service attitude will naturally be good. If it weren't for the regular training at headquarters, which gave us an opportunity to communicate with our three stores, I really didn't know that the people in our Wutian store had always been very low-key. We just do what we should do, and we never want to compare our performance with other stores. Admittedly, I didn't know that they would follow our example and regard us as competitors. This may have become their slogan. Of course, this is not a bad thing, it will only make us urge ourselves to do better!

Facing the work next year, I feel a great responsibility. We have been in business for almost a year, but our performance has never reached the ideal goal. Everything is a cloud! Only performance is king! I want to focus on the following aspects:

First, cooperate with the headquarters to increase personnel training, increase medical knowledge training, learn medicine together, and increase customer unit price.

Second, establish a sense of responsibility for employees' love for their jobs, be highly loyal to the company, and focus on the overall situation. Comprehensively improve the comprehensive quality of employees.

Third, establish a high sense of competition and innovation. Customer competition is the key, so we must build our own customer base. Any advantage can beat the competitors.

Fourth, improve their own business ability, get rid of discordant notes, give full play to the enthusiasm of employees, and gradually make Wutian Store the best team.

Excellent model essay on personal work summary of pharmaceutical manager 3

Because I have no management experience, I feel very responsible for shouldering this important task for the first time, but with the joint efforts of all of you here, our store has achieved gratifying results this month. Then we should continue to maintain and carry forward what we have done well, gradually improve what we lack, comprehensively improve the comprehensive quality of our stores and enhance their comprehensive competitiveness.

Below, I will talk about three aspects of the specific work in the next step:

First, the daily work of the store needs to be further strengthened.

The first is cleanliness. The space of our store is relatively spacious, but the manpower is relatively limited, and the workload of each store is relatively large, which requires us to maintain a good attitude in our usual work, complain as little as possible and be enthusiastic, and create a comfortable shopping environment for customers. Cleaning is what we do every day. Don't look at it with the mentality I just did the day before yesterday or just checked by my superiors. Of course, as long as you do it, you must do it well, whether it is green stripes, shelf nets or corners, you must do it in place, and don't just draw the word "big". Also, while cleaning, don't ignore the customers around you. When we find a customer coming in, we should immediately put down our work and warmly welcome and receive the customer. At the same time, we should pay attention to our manners when receiving, and don't touch here or scratch there in front of customers. Even if you feel uncomfortable, you should try your best to overcome it or quickly find an opportunity to deal with it in time, but the action can't stay too long.

The second is the display. The first three lines and the display at the end are not allowed to store inventory. All along, every time we receive goods, we are reminded not to leave the goods we just received behind. We must remove the outer packaging and put them neatly one by one with the medicine. When we receive the goods, we should adjust the arrangement at any time. When we see a lot of goods in stock, and there is only one arrangement, we should adjust them at will. Don't wait until later. Maybe we didn't see it later and forgot. Remind once may be because it is not specific enough, and remind twice may be because it is not thorough enough, so remind three times and four times and we will find the reason from ourselves.

The third is the label of drugs. In our daily work, we often find that our price tag is not in the middle of the medicine. Then, in the face of this situation, after each cleaning, always pay attention to whether the rack label is shifted or placed behind the row surface, and adjust it at will. Especially when you are not busy at ordinary times, you should always pay attention to the labels of yourself and the containers around you, so that there is a division of labor in your work.

The fourth is receiving goods. We will talk about this problem at every meeting, especially when we receive naked bottles and need to print bar codes. Everyone has made progress in this respect. Sometimes I transfer more goods, and everyone is tolerant of me. Thank you very much. However, what we usually need to pay attention to is that when we receive drugs with the same name and the same manufacturer but different specifications, we should pay special attention not to misplace them. At the same time, everyone should have a habit of referring to the price on the purchase list when new drugs come and writing labels, which we must do and improve.

The fifth is the after-sales aspect. Next month is the redemption of points, especially the cashier. We may need to spend more energy, talk more and do our after-sale redemption well, so as to promote our sales and make our sales go up a storey still higher.

Second, the mental outlook needs to be further improved.

No matter the size of the store, it is a collective. We should not only be "caring people" of our customers, but also be "caring people" of our colleagues. Whether at work or in life, we should love each other, tolerate each other, communicate with each other and live in harmony. Only in this way can the whole group look more energetic and warm, and everyone will be full of energy when they work. Only in this way can we think wholeheartedly and try to make our working environment look more relaxed and warm.

Third, standardized services need to be further deepened.

As a special commodity, medicine is related to people's life, health and safety. Therefore, while selling drugs, we should also provide professional pharmaceutical services to customers to ensure their safe, effective and rational use of drugs. In order to provide customers with high-quality pharmaceutical services, we must study and master them comprehensively and systematically, and strive to improve our own pharmaceutical service level. When we treat our customers, we should treat them as our relatives, think from the customer's point of view and give them a correct guidance. Always believe that there must be service before sales. We should always do: "Do one line, love one line, love one line and specialize in one line". Our aim is to ensure that every step of the service can increase the value that customers enjoy and experience the service. Only in this way can we increase repeat customers and improve the popularity of our Ankang Second Store.

Finally, all of us should firmly establish the business philosophy of "details determine success or failure". Economists believe that the gap begins with the details, and the details of 1% will lead to the failure of 100%. Here, we can assume that when we go to a restaurant, everything will be fine, except the disheveled waiter, dirty face and hands and arrogant service attitude. So, what's your first feeling? Can you continue to drink your wine and eat your side dishes here? Therefore, we must establish a business philosophy that details determine success or failure. "Great things in the world must be done in detail, and difficult things in the world must be done in essence." All the difficult things in the world start with precise requirements, and all the important things in the world start with small things. It is not easy to hope that all our brothers and sisters can do every simple thing well. Doing every ordinary thing well is extraordinary.

Dear colleagues, I sincerely hope that after today's meeting, everyone will take active actions, play a role in their respective jobs, and work hard for the comprehensive and coordinated development of the company and our store and improve their income!

Excellent model essay on personal work summary of pharmaceutical manager 4

Looking back on 20xx, it was a year of sowing hope and harvesting fruitful results. Under the correct guidance of superior leaders, with the joint efforts of all departments of the company and all my colleagues in our pharmacy, we have made considerable achievements.

As a store manager, I feel a great responsibility. Years of working experience have made me understand a truth: for a retail store with good economic benefits, first, there must be a professional manager; Second, we should have good professional knowledge as the backing; The third is to have a good management system. Observe attentively and communicate with customers attentively, and you can do it well.

The specific summary is as follows:

1, conscientiously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, which has played a very good role in connecting the preceding with the following.

2. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, give play to their strengths, and do what they can. Strengthen the cohesion of the shopping mall and make it a United collective.

3, through various channels to understand the information of the same industry, to understand the customer's shopping psychology, so as to know yourself and know yourself, so as to make your work more targeted and avoid unnecessary losses.

4. Set an example and be a handsome employee. Constantly instill corporate culture in employees, educate employees to have a sense of the overall situation and do things from the overall interests of the company.

5. Attract customers with thoughtful and meticulous service. Give full play to the initiative and creativity of all employees, so that employees can change from passive to active. In order to create a good shopping environment for customers and create more sales performance for the company, lead employees to do the following work. First of all, do a good job of cleaning every day to create a comfortable shopping environment for customers; Secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service and let our customers leave our store with sincere smiles and polite language.

6. Deal with the cooperation between departments, between superiors and subordinates, complain less, be more enthusiastic, treat the problems in work objectively and solve them with a positive attitude.

Now, the management of the store is gradually becoming digital and scientific, and the improvement of management means puts forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will manage our pharmacy with more exquisite and skilled business.

Facing the work next year, I feel a great responsibility. We should keep a clear head at any time and sort out our work ideas for next year, focusing on the following aspects:

1, strengthen daily management, especially the management of basic work;

2. Strengthen staff training internally, and comprehensively improve the overall quality of staff;

3, establish a high degree of loyalty to the company, love their jobs, the overall situation, all for the sake of the company, to contribute to the improvement of the overall economic benefits of the company.

4. Strengthen unity and cooperation with all departments, create the best seamless working environment, remove discordant notes, give full play to employees' greatest work enthusiasm, and gradually become an excellent team.

Excellent model essay on personal work summary of pharmaceutical manager 5

The past 20xx years have been a crucial year for our company to step into rapid development and make solid progress in all work. Under the correct leadership of the company, the management of xx Pharmacy has achieved remarkable results, and the product sales revenue has exceeded 2 million yuan in one fell swoop, reaching 2.25 million yuan, a record high, with an increase of 65,438+060% over last year. The annual work summary of pharmacy manager, the main work summary of 20XX years is as follows:

I. Sales situation

The total sales revenue of products in 20XX is 2.25 million yuan, 2.6 times of that in 20XX. Apart from the efforts of our employees, these achievements can not be achieved without the correct decision of the company and the active support and cooperation of all departments of the company.

Second, enterprise management.

1. Usually pay attention to improving the professional quality of employees and actively participate in product knowledge training and promotion skills training organized by the company.

2, according to different consumers, adopt different promotion methods, be good at grasping customer consumption psychology, and introduce products in a targeted manner.

3. The implementation of the membership card system has stabilized a part of the customer base and enhanced the popularity of pharmacies.

4. Check the shortage in time, actively purchase new special drugs for customers and provide home delivery service.

Third, there are problems.

1. The application for medical insurance designated pharmacies has not been completed, and many customers have been lost.

2. The membership card has just been implemented, and many details are not perfect enough to make the membership system play a greater role. For example, the introduction of member-priced goods has not formed a long-term mechanism, and the gifts exchanged for points are single.

3. The lack of professional knowledge of practitioners, especially the knowledge of pharmacology and pathology, can not better guide patients to use drugs, which directly affects the curative effect of patients and the sales of related drugs.

4. The store manager himself lacks the latest development of the industry, is insensitive to changes in external factors, and cannot adjust his business ideas in time.

Four. Plans and suggestions for future work

1, further improve the membership system, update members' products with rich prices and redeem points for gifts in time, and strive to achieve weekly specials and monthly gifts.

2. In order to expand store publicity, enhance popularity and attract more potential customers to shop, community free clinic activities can be planned, such as free blood pressure measurement, blood sugar measurement and health consultation. In addition, according to the high incidence of diseases in different seasons, the store can distribute pamphlets on prevention and treatment methods of various diseases and daily health care tips.

3. Ensure that the goods on the shelves are complete in variety, sufficient in quantity and reasonable in structure, and actively seek medical treatment for customers to better meet the needs of different customers.

4. Organize employees to carry out professional quality training, so that employees' professional knowledge and sales skills can better meet the needs of the company's rapid development.

5. Through study and training, the store manager can keep the mind of keeping pace with the times, fully grasp the industry trends and the company's business ideas, and better lead employees to do a good job, thus steadily improving the business situation of our store and creating greater benefits in 20XX.

Excellent model essay on personal work summary of pharmaceutical manager 6

1, noble professional ethics

An excellent store manager must have noble business ethics, good personal qualities, strong sense of responsibility and experience as a pharmacy manager. Strictly abide by the operating norms and various rules and regulations of the pharmacy, and always put yourself under the supervision of the clerk and set an example. Only in this way can we have cohesion and appeal.

2. Good personal reputation

Managers can't speak at will, but should be decent, measured and trustworthy. As the saying goes, "words must be done, and actions must be fruitful." Only in this way can we influence the surrounding shop assistants and win their trust and praise.

3. The spirit of positive efforts

In daily operation and management, the store manager should act according to objective laws and use his professional knowledge and experience to do a good job in operation and management. When the pharmacy encounters difficulties, the store manager should play a more important role, leading the clerk to work hard and get out of the predicament as soon as possible.

4. Higher business skills

As the saying goes, "it takes hard work to strike while the iron is hot." The store manager must study hard and improve his business level. Only when the clerk has excellent business skills can he admire you and recognize you. Store managers should also respect knowledge and talents, and pay attention to the advantages of well-behaved shop assistants, rather than being narrow-minded, jealous and suppressing talents.

5, always have a sense of crisis:

I just feel like I've been sitting on a crater. The unprecedented fierce competition in the pharmaceutical industry and the development of enterprises directly affect the survival and development of individuals. How to make use of limited resources and seek the greatest survival and development space for pharmacies has become a difficult problem for store managers. Therefore, they must have a sense of crisis in their work, and there is no room for slack.

6, want to have the operator consciousness:

When the store manager opens the door to welcome guests, he should consider the problem from the operator's point of view, abandon the standard thinking, and bear it alone within his own ability to avoid disadvantages.

7. Pay attention to guidance:

For shop assistants, it is better to teach them "fish" than to teach them "fish", to teach them methods and means, such as the method of commodity display and the method of commodity combination sales, and to train them to draw inferences. Some new employees have fear when receiving customers, and the store manager should help them eliminate this fear in time.

8, want to have a sense of advance:

Maintain a high degree of sensitivity to the sales information of the pharmaceutical market, competitors and the sales dynamics of competitors, make preparations as soon as possible, and feed back the information to the headquarters for reference.

9. A sense of accomplishment:

The manager is the owner of a store. He faces many problems every day and is easily depressed, so it is very important to maintain a good attitude. It should be noted that success depends not only on excellent technology, good mentality, contacts and opportunities, but also on persistence and indomitable mentality, that is, perseverance and not giving up easily.

To be an excellent pharmacy manager, you must undergo long-term professional training and be proficient in medicine, psychology, marketing, performance, stomatology, interpersonal communication and consulting management. He is not only agile in hands, diligent in limbs, but also flexible in thinking. It is labor that uses both hands; It is the helmsman who uses his hands and brains; Artists use their hands, brains and hearts; Only those who use their hands, brains, hearts and feet are truly excellent pharmacy managers.