It is recommended not to complain to the bureau of letters and calls. If the training course is not refundable, you can complain to the consumer association. Suggest calling 123 15.

1. Students have the right to choose to give up their studies. Training institutions stipulate in the contract that the fees cannot be refunded by "format clause" and "overlord clause". There can be an agreement between the training institution and the trainees, but the agreement cannot violate the relevant laws and regulations. Students or parents can provide payment basis and written materials to coordinate the refund.

2, the so-called consumer complaints, refers to the consumer's daily consumption needs to buy, use goods or accept services, consumer rights disputes with operators, so as to put forward written or oral objections, claims and demands to solve the problem.