The mode of dental consultant is being unanimously respected by dental institutions, and now more and more dental institutions have introduced the mode of consultant. Relatively speaking, the position of consultant requires high personal skills, including strong communication skills, emotional intelligence and IQ, as well as solid oral professional knowledge.

The service consciousness of dental consultants is not only to serve patients, but also to serve doctors. Psychological counselors can also be said to be a bridge between doctors and patients, so we should fully understand the doctors we serve, including but not limited to medical background and habits. Before the doctor's face-to-face consultation, he should know the patient's chief complaint requirements, general oral conditions and psychological expectations (cost, effect, etc.). ), but also introduce the attending doctor to the patient, so that the patient has a good initial impression on the doctor. Tell the doctor the patient's information so that the doctor can know the patient's condition as soon as possible. After the face-to-face consultation, if necessary, the oral condition, the plan made by the doctor, the expected effect and the cost should be explained to the patient in detail. , to help patients clear their minds, understand the real thoughts of patients, consider problems from the perspective of patients, and guide patients to make decisions. No matter what the result is, we all hope that patients will be recognized by doctors and satisfied with our services. Late contact with patients is also essential. The customer is not just the person in front of him. Good word of mouth is our best advertisement.