How to be the person in charge of the internal management department of an enterprise? Generally speaking, it can be considered from the following aspects.
I. Professional ability
As a supervisor, you must master certain professional knowledge and ability. With the continuous improvement of your management position, the importance of professional ability will gradually decrease. As a grass-roots supervisor, a person's professional ability will be very important. What you want to achieve is that you can directly guide and represent the actual work of your subordinates. The source of professional ability is nothing more than two aspects: one is from books, and the other is from practical work. In practical work, you need to learn from your supervisors, colleagues and subordinates. "Don't be ashamed to ask questions" is the attitude that every supervisor should have.
Second, management ability.
For a supervisor, management ability corresponds to professional ability. When your position requires more majors, relatively speaking, you need less management skills. On the contrary, the higher your position, the higher the requirements for your management ability. Management ability is a comprehensive ability, which requires your command ability, your decision-making ability, your communication and coordination ability, your professional ability, your work distribution ability, and so on. Management ability comes from books, but more from practice, so to improve management ability, you need to constantly reflect on your daily work, and use your brain to review and summarize your work from time to time.
Third, communication skills.
The so-called communication refers to unblocking each other's opinions. This kind of communication includes two aspects, inter-departmental communication and intra-departmental communication (including your subordinates, your colleagues and your superiors). The company is a whole, and the department you lead is a part of the whole, so it is necessary to contact with other departments and communication is essential. The purpose of communication is not who wins or loses, but to solve problems. The starting point of solving the problem is the interests of the company, and the interests of the department are subordinate to the interests of the company. Communication within the department is also very important. As a supervisor, you need to know, master, guide, assist and care about the problems in subordinates' work, their ideological trends and even their lives. On the contrary, for your supervisor, you should also take the initiative to report, and reporting is also a kind of communication.
Fourth, cultivate the ability of subordinates.
As a supervisor, training subordinates is a basic and important job. No matter how big the unit you lead is, remember that the unit you lead is a whole and use the strength of the team to solve problems. Many supervisors are reluctant to hand over some things to their subordinates for good reason. Give it to a subordinate and tell him that you may not understand what you say, you need to repeat it, and then check it. Instead of this, it is better to do it yourself quickly. But the point is, if this goes on, you will always have endless things to do, and subordinates will always do what you think can be done well. It is an important duty of the supervisor to let subordinates know, do and teach them to do things. The strength of a department is not the strength of the supervisor's ability, but the strength of the work of all subordinates. Sheep can lead a group of lions to easily defeat a group of sheep led by lions. As a supervisor, the important duty is to train subordinates into lions, not to turn themselves into lions.
Five, work judgment ability
The so-called work ability, personally, is essentially a kind of work judgment ability, which is very important for all working people. To cultivate a person's judgment ability, one must first have a straightforward mind, or a good moral quality, which is the basis of work judgment. For the right and wrong of the world, we can have a correct judgment and distinguish between right and wrong. Secondly, as a supervisor, you should have a clear judgment, or a decision about what to do, how to do it, and who will do it, big or small. In fact, the work judgment ability is the synthesis of the above four abilities, and the embodiment of the supervisor's ability is the embodiment of his work judgment ability.
Sixth, learning ability
Today's society is a learning society, and today's enterprises must also be learning enterprises, and each of us must also be the subject of learning. There are two kinds of learning, one is book learning and the other is practical learning, which should be carried out alternately. Only by continuous learning can we make better and faster progress and keep up with the development of society. When we step into the society, we should take the initiative to learn and regard learning as a habit and a normal life. Learning should be extensive, professional, management, business, life, leisure and all kinds of learning. The competition between people in the future is not your past ability, but your present ability. But the way you study now, and your study now is the basis of your future competition.
Seven. professional ethics
Dante has a saying: the defects of wisdom can be made up by morality, but the defects of morality cannot be made up by wisdom. For people at work, whether employees or supervisors, professional ethics are the first. It's like health, wealth, status and love are all important to a person, but health is "1" and everything else is "0". As long as "1" (health) exists, personal meaning can be infinite. Professional ethics is the "1" of working people. Only with good professional ethics can the above six abilities exist, and for a company, it is a qualified talent. Professional ethics is not the same as centripetal force to the enterprise, but as an employee and a supervisor. No matter whether the company is good or not, no matter whether the position is high or low, no matter whether the salary is high or low, being responsible for one's career is a basic accomplishment and the foundation of personal development. As long as you are in the company for one day, you should ring the bell well.
Personally, I think: the master leads the door, and practice depends on the individual. Everything, we must rely on ourselves to understand and turn everything into our own things.
What happens if a company removes the head of the department? No one should be responsible, and the whole company will be in chaos. It is the responsibility of the department manager to prevent these things from happening.
Is the management department the same as the competent department? What is the difference? For example, if you are the business department of a company, specializing in computer peripherals, then the personnel department and customer service department at your level may become your management department, and only the IT department of the company is your competent department.
How does the purchasing supervisor manage the employees in the department?
With decades of fool-like management experience, to be a convincing department manager, you must have the following five elements: 1, strong ability and high prestige. 2. Good moral character and helpful. 3. Be able to bear hardships and set an example. 4, there is a hard core (backbone), which can echo. 5. Good communication and mutual trust.
Of course, there are also routine department management essentials: 1), to be fair. Fairness is easy, but it is difficult to do. Due to the influence of traditional small-scale peasant economy and planned economy for a long time in the past, fairness is often mistaken for egalitarianism, so it is necessary for department managers to be fair in distribution, with clear rewards and punishments and fair distribution of benefits. Only in this way can they be convinced. 2), care about subordinates. If you don't care about and understand the work and life of employees, employees will naturally be dissatisfied with you. 3), clear goals. A clear goal is one of the most important and minimum prerequisites for leadership. As a department manager, the goal should also be very clear, otherwise it is purely a confused official. 4), accurate command. As a front-line commander, the accuracy of issuing orders should be as accurate as that of controllers issuing orders to pilots at the airport, otherwise ambiguity will easily occur, and mistakes will inevitably occur in the process of spreading orders, leading to accidents at work. 5), timely guidance. At work, subordinates always hope to get timely guidance from superiors, because timely guidance from superiors is to care for and cultivate subordinates. 6), need honor. As a department manager, you should also be very generous in distributing honors and bonuses to everyone. The more model workers you have, the better your job will be.
How to distinguish the management department from the business department of a hotel? Hotel room service is embodied in the following aspects: supporting the daily use of rooms, providing public facilities and supplies for guests, washing costs of cleaning items in rooms, water and electricity costs, wages and salaries of service personnel and management personnel, etc. If there are entertainment projects, the same is true. The business expense account corresponding to the cost account mainly records the expenses incurred by the enterprise in daily business activities such as selling products and providing services, as well as the funds of specialized sales organizations. In the hotel business, it should include: all kinds of marketing expenses for hotel service promotion, wages and salaries of employees and managers of marketing agencies, office expenses, travel expenses, transportation expenses, communication expenses, business entertainment expenses, etc. Safety is not necessarily all administrative expenses. For example, the parking lot is a departmental revenue management project, and the related expenses are not management expenses. The project management expenses may be divided into departments and cannot be generalized.