Employees are unwilling to communicate, and employees lack communication. It is necessary to organize more employee activities so that employees have room for communication. By organizing activities, employees' communication and cooperation can be expanded, and only communication can develop. The following is an understanding of employees' unwillingness to communicate.

Employees don't want to communicate with a team. If there is no tacit understanding, team performance can't be exerted, and the team can't reach * * * knowledge without communication. As a leader, you should be able to make good use of any communication opportunities and even create more communication channels to fully communicate with employees.

Only when leaders start from themselves, uphold the spirit of dialogue, inspire employees to express their opinions and discussions in an orderly and hierarchical manner, and gather experience and knowledge can they unite the team. As managers, we always say something inadvertently, which will greatly reduce the enthusiasm of employees, and even if we have any good ideas, we will not come to communicate with you in the future.

Here are seven sentences that managers often say. As long as we quit, great changes can take place.

I don't know what you're talking about. I don't know what you're talking about. The subtext behind this sentence is "If you don't know yourself, come to me and say something to you", which shows that managers are impatient and unwilling to listen to employees' real thoughts.

After receiving such a signal, employees will think that they have been denied, and feel that this leader is not easy to communicate at all and will feel uncomfortable psychologically. In order to retain excellent employees and form a benign communication cycle, you should at least be patient with employees and listen with a smile instead of rudely interrupting and questioning them.

Well, I know that many managers will inadvertently want to express that they have more information than their employees and always want to emphasize that they are the smartest. "Clever" in various forms.

You must be familiar with the following situation: an employee knows that the company is about to sign a big customer, and then he is very excited to come to the office to report the good news to you, but this customer called you half an hour ago, and you already know about it.

At this time, many people will blurt out: OK, I see, the customer has already greeted me here. What is the logic behind this? Don't you just want to show that you have a wide network of contacts, and you are the first leader in all major events?

Don't you just want to say that I don't need you to tell me this at all? Do I know more than you? Such a statement will make employees feel stupid and colleagues will secretly doubt themselves. Is it too ostentatious? Next time, if you have something to say, it won't be so obvious. So, what should you say when someone asks you something you already know?

The sentence "thank you" is used to thank others for their kindness. Thank you for telling me. Then hold back, and you don't have to continue to show your intelligence as a leader. Just like when we receive a gift from someone else, even if we don't like it, shouldn't we say thank you?

It's no use. Many leaders have a strong desire for control and don't like or allow employees to make mistakes. When employees put forward new development ideas, they often get the following three rhetorical questions: "Have you thought about what XXX will do?"

Have you thought about it? Have you considered the cost of the company? "This rhetorical question, how many innovative thinking, exploration was killed in the cradle. In fact, it is not difficult for us to see that behind the rhetorical question of the leaders, they want to establish their own authority. His subtext is "I don't think this will work, I can veto you, your idea is immature." "

Immature ideas should be allowed in enterprises. An excellent leader will turn criticism into suggestions and encouragement, and cultivate the ability to make mistakes and try and make mistakes, which is more conducive to enterprise innovation and transformation.

That's a good idea, but ... many managers know Porter's theorem: when criticized a lot, subordinates often only remember the first few, and the rest don't listen, because they are busy thinking of arguments to refute the first criticism.

Therefore, when some managers criticize employees, they will first put forward their own advantages, and then change the subject: "But it is better for you to do so." What's wrong with saying that? Let's analyze this sentence: everything before "but" is meaningless, but before "but" is what I really want to express.

The employee is not stupid, he immediately reacted, ah, this creative leader has his own ideas! Then when he takes action, his enthusiasm will decline, because he thinks that what comes after the "but" is important, which is mixed with the idea of leadership.

Then how can we express our views without saying but? You can say, "You are right, do what you want, and at the same time, you will do better."

All right, get to the point. At the meeting, the subordinates talked about her PPT with great expectation, which was done by her staying up late and working overtime. After listening to a few words, you became impatient. "Next page, next page ..." "We don't have much time for the meeting. Just get to the point. "

I believe that many migrant workers will be severely hit by the phrase "directly facing the point". It's really not your subordinate blx. What you didn't say was, "I already know what you are going to say. Can you express your views in the most effective way next time? " Similarly, you need to listen to her patiently. We need to put aside the dialogue of equality of status and power, and "inspiring goodwill" is the best way to inspire people.

I am a straightforward person. In fact, this sentence is just to tell others. "I am such a person." What I say next may hurt you, but I'm sorry, I don't want to change. You think what you say next is for the good of your subordinates,

But I don't know how to consider the feelings and endurance of my subordinates, and I don't know how to communicate the right questions clearly at the right time. Behind this sentence is the leader's abandonment of himself. They gave up communicating in a way acceptable to others, and they also gave up the will to change.

Behind the way of communication, there is a common truth, that is, to think and express from the perspective of employees, and to have others in mind will reflect attention and respect in words. Communication is like a sentence: it is better to point directly at people's hearts than to point directly at goals.

Strengthening the level and quality of grass-roots managers is the guarantee to stabilize the strength of enterprises, and excellent team leaders can greatly enhance the competitiveness of production enterprises.

Team leader is the smallest production unit in an enterprise, and team management is the basis of enterprise management. No matter what industry, what type of work, its * * * * is characterized by the same labor means and labor objects, and directly undertakes certain production tasks, including service products, so the team leader has three important roles:

1, the team leader affects the implementation of the company's production decision, because even the best decision is difficult to implement if the executor is not effective. Therefore, team leadership affects the implementation of decision-making and the ultimate realization of enterprise profit objectives.

2. Team leader is not only a bridge connecting the preceding with the following, but also a link between employees and leaders.

3. The team leader is the direct organizer and laborer of production, so the team leader should be both a technical backbone and a business generalist.

Some suggestions on becoming an excellent team leader

0 1, with quality management ability.

1, quality standards and assessment; 2. On-site quality control: Quality inspection is based on standards to distinguish good products from bad products. No matter how strict the inspection is, the defective products cannot be replaced by good products, so the quality is made by each station; 3. Quality tracking.

02, have the ability of production management.

1, control in production; 2. Post-production data tracking.

03, capable of cultivating talents.

1, skills training; 2. Different types of personality management; 3, communication skills and mentality adjustment, effective communication is an indispensable leadership and management ability, communication should not be emotionally scolded and criticized by employees, please think about what to do with them, and then put them into action; 4. Improve employee stability.

04, have the ability to implement on site.

1, succession implementation; 2, the use of equipment and tools to implement; 3. Implement new employee management; 4. Implementation of abnormal file management.

05. Have the ability of scheduling and planning.

1. Make production plan, including production scheduling plan, tracking plan, production plan and weekly plan; 2. Ability to coordinate personnel and arrange working procedures.

06, with cost control ability.

1, picking and borrowing; 2. Inventory standards.

07. Ability to complete Nissin Nissin.

1, hold a briefing; 2. Loading, unloading, film preparation, applying for compensation and reporting machine abnormality.

08, you can create a dynamic production site.

1, on-site 6S management and maintenance implementation; 2. Create a scene atmosphere; 3. Meet the ability to inspect the factory at any time.

09, master the salary system.

1, answer the question about the lathe worker's salary; 2, lathe worker daily attendance control.

10, the cooperation ability of various departments

1. Upstream departments: Planning Department, Business Department, Nuclear Materials Department and External Relations Department; 2. Downstream departments: quality inspection department and back garage.

1 1, equipment management capability

1, equipment daily maintenance; 2. Improve self-protection skills.

12, management concept renewal ability

1, rationalization and lean production reception execution; 2. Encourage golden ideas.

The team leader should be mentally prepared for this position, have the determination to do things dutifully, strictly follow the system and process, pay attention to quality, flexibly use all kinds of resources around him, ensure that the output is completed as planned, create a harmonious production environment, correct his work attitude, and always set an example for workshop workers!

Employees are unwilling to communicate. 2 What are the communication skills of employees?

(1) Treat each other sincerely and diligently.

I remember a classmate once revealed to me: he said that when looking for a job, he was neither worried about strength nor afraid of no chance. The most "terrible" is interpersonal relationship. This kind of worry reflects the hidden worries of contemporary college students about social relations from another side.

Because there are great cultural differences between the workplace and the school. But as far as my personal job hunting experience is concerned, this society may not be as beautiful as you think, but it is by no means as sinister as some people say. Therefore, for new graduates,

Don't have any worries. As long as you follow the principles of sincerity and diligence, I believe you can open a better interpersonal situation. Of course, because colleagues are new to you, some people may feel inferior, as if they were outsiders. This is understandable, but it should not be a burden to you. You can show yourself through your own strength and integrate into the working atmosphere as soon as possible.

Special mention should be made of diligence here. Diligence includes two meanings: one is diligence, and the other is willingness to learn. Especially the former, for example, you do a good job of cleaning and sanitation half an hour in advance. At the same time, you should master the skills through learning and get familiar with the company's business as soon as possible.

When you encounter difficulties in your work, you should think it over first. If you really don't understand, you can ask your colleagues. Note: Don't forget to thank you. If you can show good personal cultivation and quality in your work, I believe you will leave a good impression on your colleagues.

(2) Strengthen communication and demonstrate strength.

Work is a big machine, and employees are like every part. Only when all the parts are United into one force can the machine start normally. This is also a kind of work spirit or professional ethics that colleagues should follow. In fact, it is not difficult to find in life.

Some enterprises not only "hurt their vitality" because of internal personnel struggles, but also have a negative impact on the whole public opinion. Therefore, as an on-the-job person, it is especially necessary to strengthen the coordination and unity of individuals and the whole. Because employees, as individual enterprises,

On the one hand, it has its own personality, on the other hand, it is how to integrate well into the collective, and this coordination and unity is largely based on the coordination and unity of people. Therefore, no matter what position you are in, you need to communicate with your colleagues first.

Because your personal vision and experience are limited after all, avoid giving the impression of "arbitrariness". And with the social division of labor becoming more and more detailed, this kind of communication and coordination is also necessary. Of course, there will inevitably be friction between colleagues. Even if you have different ideas about one thing, you should also have the principle of "focusing on things instead of people" and mediate this relationship in a timely and effective manner. But on the other hand, it's also a good opportunity for you to show yourself.

Speaking with grades really touched my colleagues. Even if someone criticizes you, you will "die down" at this time. Of course, with achievements, don't breed pride, as if you feel "superior". We should realize that work is a team spirit, and achievements are the result of the concerted efforts of everyone in Qi Xin. By the way, if you have a material reward, you might as well share it with your colleagues.

(C) appropriate praise, do not gossip.

It's easy to get bored with a routine job. If you can add some spices to your life, I believe your work will become colorful and the relationship between colleagues will be more harmonious. For example, sincere compliments or appropriate suggestions,

Colleagues will think that you value him, and of course they will increase their goodwill towards you invisibly. However, what needs attention here is: don't praise blindly or excessively, it is likely to be flattery. Since there is praise here, let's also talk about taboos.

In fact, it is not difficult to find that some people "like" to judge colleagues (including work and life, clothing taste, personal habits, etc. ), these are all manifestations of a person's immaturity. Because everyone has their own set of principles, as colleagues,

Only respect personal rights and privacy. If you go beyond your own status, it is easy to arouse the resentment of your colleagues. Of course, if you want to get closer to each other, you might as well take part in some meaningful activities with your colleagues in your spare time. Finding the other side of everyone in collective life is also a very good "lubricant"!

In fact, the relationship between colleagues is also a very subtle "chemical reaction." Maybe a little thing can make your relationship with him (her) good or bad. The key is this "degree". Therefore, as professionals, only through continuous experience accumulation and learning can we better grasp this "degree".

Employees are unwilling to communicate. 3 the main problems of communication with employees

1. Set clear and credible goals and tell employees where you want to take the company. Whether it is for a project team or the whole company, the goal should be specific, neither over-commitment nor under-commitment.

2. Strive for the support of stakeholders. Attract your employees, inspire them with all possible development visions, and then seek their support to make your employees promise to do what, when and how.

3. Conduct various trainings for employees. The art of leadership depends largely on how to succeed with the help of others. Anyone who wants to succeed must have the necessary tools and resources, and the participation of leaders is also essential. Leaders need to provide enough feedback continuously. Many successful senior leaders have developed the habit of praising and improving employees in time and training their direct subordinates regularly, rather than arranging praise and training after the year-end performance evaluation.

4. Go where you need it most. With the progress of the project or the development of the enterprise, determine the position of the leader to control the development direction of the team.

5. Call to action. In the face of unforeseen circumstances, or the need to change direction and motivate the team to move forward, you might as well speak out, seek the support of employees, and tell them what needs to be done and who will complete a task. These must not be regarded as the details of management, they are the concrete embodiment of leadership.

6. Emphasize that communication belongs to everyone. Not only leaders and employees need to strengthen communication, but also employees need to improve their communication skills at the company level. If only the leaders are talking, then the whole organization will come to a deadlock. Employees of a team that emphasizes communication can learn more about what is happening, so they seem to have a better sense of purpose and integrity.

7. Practice yourself. The success probability of communication based on language alone is very low, and communication must be continuously strengthened through action reinforcement. Only by practicing and demonstrating from time to time can leaders make their subordinates full of emotion, energy and vitality and achieve the expected results.

Communication skills with employees

1, listening skills

Listening can encourage others to talk about their own situations and problems, which can help them find solutions to their problems. Listening skills are the key to effective influence and require considerable patience and concentration.

Listening skills consist of four individual skills, namely encouragement, inquiry, response and repetition.

(1) Encourage: publicize the wishes expressed by the other party;

(2) Inquiry: Get more information from the other party through inquiry;

(3) Reaction: Tell the other party that you are listening and make sure that you fully understand the meaning of the other party;

(4) Retelling: used at the end of the discussion to make sure that the meaning of the other party is not misunderstood.

2, atmosphere control skills

A safe and harmonious atmosphere can make each other more willing to communicate. If both sides of the communication doubt, criticize or maliciously slander each other, it will make the atmosphere tense and conflict, accelerate the psychological defense of the other side, and make the communication interrupted or invalid.

Climate control skills are composed of four individual skills, namely association, participation, dependence and consciousness.

(1) Combination: Emphasize things that both sides have interests, values, needs and goals, so as to create a harmonious atmosphere and achieve the effect of communication.

(2) Participation: stimulate each other's investment attitude, create a kind of enthusiasm, make the goal completed faster, and create a positive atmosphere for subsequent promotion.

(3) Dependence: create a safe situation, improve each other's sense of security, and accept each other's feelings, attitudes and values.

(4) Awareness: Solve potential "explosive" or highly conflicting situations and avoid discussions becoming negative or destructive.

3. Push skills

Pushing skills are used to influence others' behavior and make others gradually conform to our issues. The key to effectively using pushing skills is to make the other party accept your opinions without doubt and feel motivated to finish the work with a clear and concrete positive attitude.

Pushing skill consists of four individual skills: feedback, suggestion, reasoning and reinforcement.

(1) Feedback: Let the other person know how you feel about their behavior. These feedbacks are very important for people to change their behavior or maintain appropriate behavior, especially when providing feedback, which should be presented in a clear, specific and non-aggressive way.

(2) Proposal: express your opinions specifically and clearly, so that the other party can understand their direction and purpose of action.

(3) Inference: make the discussion progressive, sort out the conversation content, and lock the discussion purpose and goal on this basis.

(4) Enhancement: Use enhancement to influence others' positive behaviors (behaviors consistent with communication intentions), that is, use enhancement to motivate others to do what you want them to do.