Suggestions on the selection of training links in the implementation of lean six sigma management in the company
1. Selection of training companies and teachers
After deciding to introduce lean six sigma, the general company first chooses training institutions and teachers.
Training teachers are generally divided into three types:
(1) The first category is professors who are good at theory but lack practice;
(2) The second category is the so-called empirical type, which has rich enterprise practical experience but no systematic theoretical research;
(3) The third category is the long-term implementation experience of enterprises and systematic and in-depth research in theory, which combines the advantages of the first two categories and is called coaching type. Coaches and teachers are the best choice.
Zhang Chi Consulting Co., Ltd. focused on providing six sigma open class training and project counseling during 16. (Six Sigma, Lean Six Sigma, design for six sigma)
1. Six Sigma training is divided into: green belt, black belt and green belt and black belt.
2. The training cost of Zhang Chi Liusima open class is between 8,000 and 40,000 yuan. There are fixed courses every month.
3. There are three training methods: open class, internal training and consulting (project counseling).
2, the choice of training methods
There are two ways for the company to choose training: one is to send abroad for training, and the other is to enter the factory for training.
Generally, the number of overseas trainees is small, so the total cost is relatively low, but it is much higher than the per capita cost of internal training. Moreover, compared with in-factory training, students sent abroad rarely get counseling from consulting companies. At present, some enterprises still choose to take courses organized by consulting companies. On-site training, the number of trainees can be relatively large, about 30 people per class, and the per capita cost is much lower. Moreover, the consulting company has a set of implementation plan of Lean Six Sigma. If the company really wants to implement lean six sigma, it is recommended to choose the latter. According to the first method, only a few black belts have been trained, so it is impossible to popularize lean six sigma in enterprises.
3. Selection of training materials
China people are not used to using foreign training materials directly, which is difficult to understand.
Zhang Chi Consulting develops exclusive teaching materials for the training of service industry and manufacturing industry respectively, and each teaching material is divided into lean six sigma improvement teaching materials and design teaching materials. According to the specific company situation and different industries, secondary development was carried out before implementation to customize training materials for enterprises. Tailored textbooks are of course the best.
4. Selection of the number of trainees
The selection of the number of first-time trainees is related to the implementation strategy of the enterprise.
If a company wants to experience lean six sigma, it can send one or two people out for training, but don't expect these two people to go back to the company to promote lean six sigma, even if he is the general manager of the company.
Some companies sent about 10 people to participate in the training, and they came from different functional departments or institutions of the company. These people will engage in full-time black belts when they go back, which will promote more projects and have greater influence in the company. These people became the first seeds of the company. However, the cost of sending more than a dozen people abroad for training is so high that consulting companies can be invited in to customize a class training for the company.
The number of trainees in the factory depends on the scale and implementation scope of the company. However, according to the customers we have served, the business of the enterprise is very busy, so we should consider whether it can affect the normal work. Most companies hope to pass the pilot before promotion. Therefore, the number of people training for the first time will not be too large. Small and medium-sized enterprises have about 10-20 black belts, while large enterprises generally have about 30 black belts. If it is a large group company, it may be as high as 100 people. Enterprises will estimate the number of people who need training in black belt and green belt according to their own situation and implement improvement projects. When negotiating and signing contracts with consulting institutions, it is necessary to determine the number of black belt training. The number of black belt training is directly related to the training cost, and of course it is also related to the number of project implementation. A black belt leads a project team, and the number of projects implemented is related to income. When signing a contract with a customer, we will promise the number of projects implemented, the number of qualified black belts for training and the overall benefits of the project.
5. Selection of training time and place
Generally, the time and place of training abroad are arranged by consulting companies, and enterprises basically don't have to consider it, just send their own personnel to the training place according to the time requirements.
Consulting companies should consider and choose the place and time of training when they enter the factory for training. In the arrangement of study time, general companies choose full-time training. But some companies don't. They work outside eight hours. Students work during the day and study at night, which is much worse than full-time study. Due to the abundant information in the lean six-horse training and adult learning, and the hard work of students during the day, it is often difficult to ensure sufficient energy at night. Even if the teacher speaks lively, the students still have to fight with their eyes. Of course, it is ok to arrange it at night occasionally, but it is not appropriate to arrange it at night for a long time.
In the choice of location, consulting companies often choose some high-end hotels for training. It is convenient for students to live, eat and study. The living room is comfortable, there is a network to send and receive emails, and it is convenient to contact the unit. The hotel can provide a quiet training room with good sound and projection equipment. These trainings far away from factories and units are closed, with less interference and better learning effect.
6. Selection of other training resources
Because lean six sigma learning can not be separated from MINITAB software, therefore, computers are necessary tools for students, and it is best to have a computer for each person, and Minitab software is essential.
7. Selection of training process control
Do enterprises need strict management in the training process? Or directly to the lecturer? From our past experience, the enterprise promotion office arranges special personnel to strictly control and manage the training process, and the training effect is good. For example, it is necessary to strictly check the attendance of students in combination with the company's training system. If you don't check attendance, there will be one less constraint for the students. In addition to project discussion, there will be some exercises in the middle of the training, and finally there will be a theoretical exam. Some students said, "Teacher, as long as our project is successful, the theoretical examination will be exempted." No Why? Although all students have to deeply understand and apply the tools and methods they have learned through project implementation, the theoretical examination seems dispensable. However, it is necessary to test students' mastery of tools and to promote students' learning. In addition, each project can only use part of the tools learned, and we require students to master lean six sigma methods and tools systematically and comprehensively. So when you start training, you will emphasize to the trainees that if you want to get the black belt qualification certificate, you must pass the theoretical examination and successfully complete the project. Finally, you should use PPT documents to show how you can flexibly and successfully apply lean six sigma methods and tools to solve problems.
What is the training effect after phased training? What are the problems that need to be improved next? 80% companies will collect the opinions of students and teachers and evaluate the training effect. Some companies also hold seminars specifically for the training effect. Convene participants' representatives, consultants and promotion offices to discuss and improve the problems in training. In a company in Shenzhen, their investigation on the training effect is very comprehensive, from environmental equipment to lighting speakers; From the content of training materials to the typesetting quality of teaching materials, from teachers' lecture skills to communication and interaction, from the rhythm of class to the arrangement of recess. It is so detailed that even the types of music played during the break are discussed. Finally, the main problems will be discussed and solutions will be worked out. Some companies did not investigate and evaluate the training effect, and their responses to the trainees were only fragmentary.