Work plan for internal medicine nurses 1 1. Strengthen the on-the-job education of nurses and improve the professional quality of nursing staff.
Strengthen the study and mastery of relevant professional knowledge, organize nurses to teach regularly every month, take turns to teach, and carry out professional training in rules and regulations and neurology. In case of special difficulties, you can invite department directors and doctors to teach and update your knowledge and skills. Learn from each other, discuss nursing cases and make detailed records.
Second, nursing safety is the focus of nursing management.
Long-term safety officers persistently monitor the links of nursing staff: strengthen the management of newly transferred nurses and thoughtful and emotional nurses, and focus on explanation and follow-up. Do a good job in nursing safety management, reduce medical disputes and hidden dangers of medical accidents and patients' bad complaints, and ensure patients' medical safety. Patient link monitoring: monitoring patients newly admitted to hospital, newly transferred to hospital, critically ill patients, bedridden patients and patients with potential risks of medical disputes. Time link monitoring: during holidays, weekends, busy working hours, fatigue-prone hours and shift changes, the supervision and management of wards should be strengthened. Critical, seriously ill patients and bedridden patients should strictly carry out bedside handover.
Third, change the concept of nursing and improve the quality of service.
Continue to strengthen the construction of medical ethics and enhance the sense of responsibility. Strengthen the training of nursing staff, establish a patient-centered concept, take the patient's voice as the first signal, take the patient's needs as the first need, take the patient's interests as the first consideration, and take the patient's satisfaction as the first standard. Strengthen the responsibility of safety management and put an end to major mistakes and accidents. Improve nursing quality on the basis of safety. Deepen family service and improve service quality. Improve the communication ability between nurses and patients. Advocate smiling service and cultivate nurses to establish a good professional image.
Fourth, rational use of departmental human resources.
The number of internal medicine nurses is small and the nursing work is heavy. According to the patient's situation and the nursing workload of the department, the human resources are rationally allocated, the scheduling is reasonable and flexible, the number of people working in peak hours is increased, and the general nursing staff is on call when the work is needed, so as to provide satisfactory nursing services for patients with good quality and quantity. The above work plan of internal medicine nursing is the main work plan of internal medicine nursing department in 20xx. I hope to get the support and encouragement from hospital leaders and nursing department leaders, and also hope to get the strong support and full cooperation from all doctors and nurses to complete the work with one heart and one mind!
Work plan for internal medicine nurses. Highlight professional characteristics and build nursing brand.
1. Promoting cooperative nursing projects involving family members and patients With the reform of public hospitals, endocrine nursing, as a professional and technical industry, should find a correct position in opportunities and challenges and take the road of specialty construction. This year, we plan to train 1 health education nurses and 1 diabetic podiatrists to guide the "troika" of diabetes treatment. Further improve the means and methods of guidance, adopt various forms of education, meet the needs of patients for health knowledge, improve the "self-care ability" of patients, mobilize the enthusiasm of patients and their families to participate in disease rehabilitation, and effectively promote nurse-patient communication. At the same time, open a diabetes clinic to make nursing work closer to patients, clinics and society.
2. Carry out multi-team cooperation projects led by departments, and cooperate with nurses, doctors, psychological counselors, health administrators, nutritionists, pharmacists, volunteers, volunteers and other disciplines to carry out group health education, nutrition catering, psychological counseling and other projects, and relevant personnel provide professional multi-angle consultation to meet the all-round needs of patients.
3. Archive and establish a follow-up system. Establish a systematic discharge follow-up system. Relatively fixed senior nurses will continue to pay attention to and support patients and their families through telephone, internet and other platforms to reduce the troubles and risks faced at home.
Second, do a good job in quality management.
1, in view of the difficulties and key issues in nursing work, set the work focus, and insist on integrating the humanistic nursing concept of "patient-centered" into more practical and specific work details.
2. Carry out, permeate, run through and implement standardized nursing quality standards in the whole work of each nurse, so as to make nursing quality management rule-based and form a virtuous circle. Evaluate the quality of nursing from the patient's point of view, and take the patient's satisfaction as an important index to evaluate the quality of nursing, so that patients can really benefit from quality management.
Third, conduct standardized training.
1, cooperate with the nursing department to establish standardized training for nurses. Provide different training for nurses with different seniority, level and ability, so that everyone can develop the habit of active learning.
2. Continue to do a good job in specialized knowledge training, improve the professional quality of nurses, adopt effective learning methods such as nursing business rounds, "one-week class" and bedside demonstration, and improve the form of business rounds.
3, bedside nursing business rounds every week by the bedside on duty, monthly 1 business learning, once a month nursing operation demonstration and assessment, once a month teaching rounds.
4. Encourage nurses to participate in in-hospital and out-of-hospital training, exchange experiences and learn new technologies and knowledge.
Fourth, refine and improve the nursing process and notification.
In the past 20xx years, there has been a reasonable workflow in basic nursing, specialist nursing and health education to guide the daily work of nurses. The 20xx annual plan refines each link on the basis of the existing workflow of undergraduate course, making it more practical and feasible in clinical work. Effective notification is an important part of patient cooperation, and we will improve the notification of admission, treatment, special precautions and discharge.
Five, earnestly implement the "patient-centered" service, and explore the cooperation mode between nurses and patients.
1, improve nurses' etiquette and build nurses' own personal care brand. Continue to complete the change of nurses' concept, and change the past "I want to serve" into "I want to serve".
2, "patient-centered" service, specific to every detail of nursing behavior. Establish standards for every work link from admission to discharge. Including: diagnosis and treatment plan, communication with patients, timely medical information, etc., so that family members can effectively participate in medical decision-making; Focus on the education and guidance of critically ill, difficult and problematic patients and their families, contact the attending doctor in time when problems are found, track the problem solving situation, establish a follow-up system for discharged patients, provide telephone follow-up and consultation, and establish follow-up files.
Six, starting from improving service quality, concise excellent team, and take the road of innovative development of nursing culture.
1. Discover the advantages of nursing staff in departments, make full use of their advantages, choose appropriate time and methods to guide their work, and let them give full play to their personal expertise with confidence.
2, carry forward the team spirit, maintain a good situation of complementary advantages, so that everyone can achieve results in collaborative work. Give full play to personal strength and let everyone participate in management to enhance their sense of responsibility and ownership.
3. Actively cultivate the nursing culture of endocrinology department, highlight the characteristics of specialties, enrich the amateur cultural life of nursing staff, and give full play to the role of culture.
Seventh, do a good job in information transmission and document arrangement.
Every time after attending the meeting of the hospital and nursing department, the department conveys the contents of the original text, and the department staff conveys and signs in. Store the distributed documents in categories for reference. It is planned to designate a special person to manage these documents. Strive to keep pace with hospital thought and actively integrate into hospital culture construction.
Eight, to carry out the cost-benefit study of nursing.
Avoid idleness and waste of resources, improve resource utilization and rationally allocate departmental resources. Quantitative analysis can provide more health services suitable for social needs with as little manpower and material resources as possible, and achieve better economic and social benefits.
The work plan 3 20xx for internal medicine nurses will closely focus on the hospital's annual work plan and overall development goals, integrate the humanistic nursing concept of "patient-centered" into more practical and specific work details, base on the overall situation, work solidly, be pragmatic and innovative, pursue "patient demand as service orientation" in management form, attach importance to knowledge updating in business and actively absorb multidisciplinary knowledge. In team building, it is emphasized to know the law and abide by the law, provide civilized and standardized services, create a good self-cultivation environment for patients, gradually realize the institutionalization, standardization and scientificity of nursing work, and create a unique specialty nursing service brand and nursing culture. Combined with the actual situation of undergraduate course room, we make the following work plan:
First, change the concept of nursing, improve the quality of work and improve the service level.
1. Cultivate nursing staff to establish the concept of "patient-centered", with the patient's voice as the first signal, the patient's needs as the first need, the patient's interests as the first consideration and the patient's satisfaction as the first standard. Strengthen the consciousness of active service, quality and safety, improve the communication skills between nurses and patients on the basis of further standardizing nursing operations, promote the improvement of nursing quality and ensure the safety and effectiveness of nursing work.
2. Pay attention to the collection of nursing service demand information, and obtain patient demand and feedback information by understanding the opinions of return visits, talking with outpatients and inpatients, and issuing satisfaction questionnaires. Always listen to doctors' opinions, put forward improvement measures in time, encourage nurses to work at the same time, arouse their enthusiasm for work, and do real active service ideologically and practically. Apply the service concept of "serving with heart and creating emotion" to practical work.
3. Deepen quality nursing service and improve service quality. On the basis of cultivating nurses' daily etiquette, we should further standardize nursing operation terms and nurse-patient communication skills, and cultivate nurses to establish a good professional image.
Second, strengthen nursing safety management and improve nursing risk prevention measures.
1, continuously strengthen nursing safety education, take safety nursing as one of the routine topics of the safety meeting of head nurses every Friday, promptly put forward unsafe factors in work, and put forward rectification measures, taking nursing errors inside and outside the hospital as an example to discuss and learn from, so that nurses can fully understand the error factors, new situations and new characteristics, learn from them, and make the safety alarm ring constantly.
2, the implementation of various rules and regulations, the head nurse and nursing team leader regularly and irregularly check and urge the nursing staff, and supervision and inspection records. Strictly implement the check system, emphasize the second check in place, strengthen the responsibility of safety management, put an end to serious mistakes and accidents, and insist on nursing check twice a week.
3. Strengthen the risk management of key links, implement the responsibility team contract, make new and old partners, ensure that there are responsible nurses at all times, reduce the frequency of handover, let patients get continuous treatment and care, and reduce loopholes in their work. At the same time, senior nurses should take the lead and pay attention to cultivating nurses' cautious spirit.
4. Strengthen key management, such as handover of critically ill patients, prevention of pressure ulcers, blood transfusion, special medication, patient pipeline management, and assessment of existing and potential risks of patients.