What are the skills and strategies of decoration talk list?
1. Up to now, I have explained some advantages and disadvantages of decoration in detail for customers. Of course, I must focus on the benefits. The disadvantages must be solved by spending money, so that customers are psychologically prepared to spend money.
2. Make more decoration budgets for customers. For example, you can list more materials, processes and budgets, so that customers have a variety of choices, and there is always something suitable, unless he just asks.
3. Don't be too eager for customers. If the store has confidence, it can do so. Customers are advised to visit other people's homes more often. By comparison, give him the feeling that you are confident and don't need to make this list. You should introduce yourself clearly before you speak again.
If the store is small, you can only quote him with the most enthusiastic service and almost transparent reserve price, and tell him clearly with the most sincere attitude that there is absolutely no such design, cost and construction quality in the local area. Although there may be, we can only say so.
5. Focus on your best team and the good operation of your company. There are many ways to talk about customers, and everyone has their own way. In general, there are several aspects that need attention:
A, first of all, win the trust of customers, which is the first and most important step. Only when customers trust you, then the next communication will be much easier.
2, from the conversation, fully understand the customer's intention, customer level. You can focus on the communication of design/effect/style, try to avoid the decoration money, and it is best not to mention it.
3, home decoration belongs to a special industry, because it is difficult for consumers to become professionals, so you need to pay special attention when negotiating with the decoration company, if the introduction can save trouble and let consumers understand.
Conclusion: The above is an introduction to the skills and strategies of decoration negotiation. As a salesperson, I am not mentally prepared enough first! As a salesperson, mentality and communication are also very important. You know, to be a good master, these are all necessary.