First, ideological and moral aspects.
Can conscientiously implement the party's basic line, principles and policies, and actively study political theory through newspapers and books; Abide by the law and study legal knowledge seriously; I love my job, have a strong sense of responsibility and dedication, actively learn professional knowledge of nurses, have a correct working attitude, be serious and responsible, and establish a correct outlook on life and values. In the process of medical nursing practice, obey orders and commands. Can strictly abide by the rules and regulations of the hospital, abide by medical ethics norms, and standardize operations. Can actively participate in various activities organized by hospitals and departments, respect leaders and unite colleagues.
Second, the ability to work.
With the goal of "doing better", we have cultivated innovative consciousness and successfully completed the following work. Assist the head nurse in ward management and medical care. Participate in the monthly theoretical and operational examinations conducted by the nursing department, and set strict standards for their own work.
Third, in terms of attitude and learning.
Be strict with yourself, take the quarterly assessment of the hospital seriously, have a correct attitude and clear goals, basically master some professional knowledge and skills, and integrate theory with practice; In addition to learning professional knowledge, we should also pay attention to the expansion of all aspects of knowledge, read amateur knowledge in our spare time, and improve our ideological and cultural quality.
Fourth, in terms of life.
Develop good living habits, live a full and orderly life, have a rigorous attitude towards life and a good attitude and style of life; I am warm and generous, honest and trustworthy, ready to help others, have my own good principles, and can live in harmony with my colleagues.
Future goals:
In the new year, I am determined to strengthen my self-cultivation in all aspects and strive to overcome my own problems, thus:
1, do a good job in theoretical study and maintain political firmness;
2. Under the care and guidance of the hospital leaders and department directors, successfully complete the medical and nursing tasks, earnestly perform their duties, and love their jobs and dedication;
3, take the department as the home, work actively, treat patients with enthusiasm and patience, and meet the needs of patients.
In the past year, I thanked all the people who worked with me. I hope that in the new year, we can still feel the beauty of life and create a better future with * * *!
Annual Work Summary of Outpatient Nurses 2 Time flies, and it's the end of the year in a blink of an eye. Looking back on the work done in the post of head nurse in the past year, I have many feelings in my heart; The work since 20xx is summarized as follows:
First, strict management and effective coordination
Over the past year, under the leadership of the nursing department and the director of the department, we have been strict with ourselves from all aspects, taken the lead in doing well the work of the department, especially the nursing work, boldly managed, and conscientiously implemented the work system of the hospital and the department, ensuring the steady progress of the work of the department. Actively cooperate with the director to do a good job in medical coordination and guide everyone to do a good job in medical communication; Find and solve some frictions and contradictions in time, enhance the cohesion of departments, and make Chinese medicine departments become a warm family; Let doctors and nurses work in a state of physical and mental pleasure, and also create a warm and harmonious hospitalization environment for patients.
Second, pay close attention to nursing business training
As a comprehensive department of integrated traditional Chinese and western medicine, our department is faced with many miscellaneous diseases, many intractable diseases and weak nursing specialty. Correspondingly, among the xx nurses in Chinese medicine department, only one graduated from the Nursing College of Integrated Traditional Chinese and Western Medicine, and the rest graduated from western medicine nursing major, and only learned the basic knowledge of Chinese medicine at school; With the continuous development of the training of "specialist nurses" in western medicine, the characteristics and advantages of specialist nurses are becoming more and more obvious. Traditional Chinese medicine nurses have no specific professional knowledge and development direction, which affects the enthusiasm of this group and the stability of the team to a certain extent, and also has a negative impact on the quality of nursing work in wards.
In view of this reality, I decided decisively: start from me and train all the staff. Through the combination of business lectures and business rounds, department directors and doctors participated in the training of common diseases in internal medicine, including respiration, circulation, digestion and nervous system, systematic training of basic knowledge and common skills of traditional Chinese medicine, and even training of conservative treatment and nursing knowledge of some general surgery and orthopedic diseases. After a year of systematic training, the assessment results show that nurses have a comprehensive understanding of the common diseases of the above systems, which not only improves their professional and technical level, but also greatly enhances their confidence in their own and departmental development. Since then, I have adopted the daily strengthening method, constantly combined with the existing cases in the ward to strengthen the trained knowledge, and finally built a nursing team with excellent skills and Chinese medicine characteristics.
Third, try cultural management and strive to make characteristics.
Having been a head nurse for X years, I deeply realize that it is important for a team to standardize its behavior, but it is more important to change its thinking and sublimate its inner world, so that the external cause of "head nurse management" can play a role through the internal cause of "personal quality" of nurses. To this end, I have taken a series of measures: on the nurses' shift schedule, I will send them a life and workplace sentiment every week; Hold a small blackboard newspaper of "Angel Heart Talk"; Use the morning meeting to tell them some inspirational, philosophical and other short stories to arouse their thinking about life and career. In a subtle way, the humanistic quality of our Chinese medicine nurses has been greatly improved. Finally, a virtuous chain of "I use humanistic knowledge to change nurses-nurses manage themselves effectively-improve the quality of nursing work" was created. In recent X years, not only the construction of TCM nursing culture has flourished, but also all work objectives have been successfully completed. In the previous provincial and municipal inspections, our Chinese medicine department was famous for its charging standards, and every time we welcomed the charging inspection, we did not lose a point to the hospital. In the evaluation and inspection of professional ethics, Chinese medicine health education and nursing service have been affirmed and praised by participating experts.
Fourth, pay attention to service details and improve patient satisfaction.
For example, in terms of health education for patients, most departments rely solely on oral education by nurses, but through long-term observation, I found a drawback: nurses talk less, the content is incomplete, and they talk more, because time is limited, they can speak quickly and have no focus, so that patients can't remember at all. To this end, I made an outline of the content of admission education as the content of oral education for nurses, and input the details into the computer. After the general education, the nurses sent detailed information to the patients, which played a very good role. Similarly, there are "propaganda of nasal feeding knowledge", "retention method of sputum culture specimens" and "precautions for retention of urine culture specimens". This kind of oral and written publicity not only helps patients to master it, but also saves nurses a lot of time, so it is well received by everyone.
Five, continuous learning and summary, improve their own quality.
As the saying goes, it takes hard work to strike while the iron is hot. While doing a good job in nursing management in departments, we should persist in learning new knowledge, constantly sum up clinical nursing experience and improve our comprehensive quality.
Shortcomings and efforts of intransitive verbs
Facing my patients and my department, I can frankly say that I have been working hard for you! However, facing myself, I know there are still many shortcomings in my work. For example, scientific research is an important driving force for the progress and development of nursing work, but the nursing scientific research projects in our Chinese medicine department are still blank; For another example, sometimes, the requirements are too strict, and I have even seen the tears and helplessness of nurses. Therefore, looking forward to the future, I am full of confidence in the work of head nurses in the new year. As a head nurse, my efforts are:
1, strive for a breakthrough in nursing scientific research;
2. Combine leniency with severity to make your management style more mature.
Summary of the annual work of outpatient nurses for 3-20xx years, I carried forward the revolutionary spirit of saving lives with a serious and responsible working attitude, did a good job in nursing and completed the work tasks conscientiously. The work of the past year is summarized as follows:
First, do your duty and do a good job in nursing.
As the saying goes: "three points of treatment, seven points of care", through practice, I feel the importance of nursing work more and more. In my daily work, I insist on dressing neatly and generously, using civilized and standardized language, being kind and polite. Strictly abide by medical ethics norms and operating procedures, carefully write nursing records, do everything possible to alleviate the pain of patients, and do their jobs safely. No matter the family members of employees or local patients, I always treat patients as relatives, with good attitude, friendly words and gentle movements, patiently answering patients' and their families' inquiries about the illness, as well as matters needing attention in family treatment and health care. There was no verbal conflict with patients, and there was no dispute caused by service attitude, service efficiency and service quality, which was well received by patients and their families.
Second, play a role and do a good job in helping.
For patients, nursing is not a job that a nurse can manage, but a job that requires team rotation. In recent years, hospitals have added new strength to the nursing team. In the work, we can give full play to our advantages of high qualifications and rich experience, actively help young nurses, explain business technology and knowledge of communicating with patients, solve difficult problems in nursing business, guide the implementation of nursing measures, help young nurses grow up as soon as possible, and make their own contributions to the improvement of overall nursing level.
Three, continuous learning, improve the ideological and professional level.
In the past year, I was able to seriously study the party's principles, lines and policies, learn the instructions and rules and regulations of my superiors, improve my political theory level, further correct my service attitude, and enhance my enthusiasm for doing my job well and consciously maintaining the good image of the hospital. At the same time, actively participate in business learning and skills training organized by hospitals and departments, and insist on self-learning related business books. By constantly learning new knowledge and renewing my knowledge accumulation, I have improved my professional quality and business ability and adapted to the needs of the continuous development of the medical industry.
With the development and progress of society, patients have higher and higher requirements for nursing quality. In the future work, I will further firmly establish the idea of "serving patients and shaping the image of the hospital", stand on my post, work hard and perform my duties, adding luster to the overall image of community medical staff.
A busy and fulfilling year is coming to an end. With the support and guidance of hospital leaders and the director of nursing department, all tasks were successfully completed. Combined with the actual situation of this department, we carried out the work in a planned way and arranged the time reasonably, which is summarized as follows:
First, strengthen the construction of medical ethics of nursing staff
1, continue to implement the code of conduct for nurses and implement the civilized language of nurses in daily work. And the implementation of light makeup posts, smiling service. 2. Continue to carry out health education.
3. Issue satisfaction questionnaires to the physical examinees, and rectify the opinions put forward in the satisfaction survey, such as strengthening guidance services.
4. Conduct pre-job training for newly assigned nurses, including professional quality, rules and regulations, nurses' behavior etiquette, basic nursing knowledge and professional knowledge. Those who pass the training will be given posts.
Second, improve the professional quality of nursing staff.
Outpatient doctors are trained according to the content of "three basics and three strictness", and they study twice a week, ask questions in the morning meeting, and nurses conduct training and assessment every month. Re-train the nursing system and emergency plan, and ask the hospital nursing core system in the morning meeting of the department, so that every nurse can master and implement it skillfully.
Third, strengthen the study of hospital infection and related infectious diseases.
The outpatient hall not only carries out guidance work, but also faces the initial triage work of infectious diseases, leads everyone to learn the relevant knowledge of diagnosis and prevention of infectious diseases, and strictly implements the disinfection and isolation system.
Fourth, implement high-quality nursing, be brave in innovation and improve nursing service.
Carry out the service creed of "serving the details and being anxious" and implement quality nursing. Nurses start with details and think about patients bit by bit. Assist the elderly and infirm patients to register and take medicine, help patients with mobility difficulties to go through hospitalization procedures, strengthen communication with patients, and provide humanized services for patients. At the same time, by improving the working system, optimizing the service process, innovating the working mode, enriching the work connotation and strengthening the implementation of safety management, the nursing work is closer to patients, clinic and society.
V. Continuous improvement of nursing quality
In view of this year's hospital evaluation work, all the work was standardized according to the Standards and Detailed Rules for the Evaluation of Secondary General Hospitals, so as to standardize the daily work. Experts found many problems after the initial evaluation, and combined with the actual situation, the existing problems were rectified. According to the management mode of PDCA, the outpatient quality assessment scheme is made every month, and the outpatient quality is assessed, evaluated, analyzed and improved every month to continuously improve the outpatient quality.
Sixth, strengthen nursing safety management.
Improve nursing risk prevention measures, effectively avoid risks, and provide patients with high-quality, safe and orderly nursing services. Constantly strengthen safety awareness education, relearn common unsafe factors in outpatient clinics, and practice emergency plans to minimize unsafe factors.
According to the evaluation requirements of secondary hospitals, improve and continuously improve the medical guidance work. Continue to strengthen the professional quality and service training of medical guides. Comprehensive study of infectious diseases and hospital sense knowledge. Strengthen the study of "three basics and three strictness" and lay a solid theoretical foundation. Optimize the service process to better serve the people.
In the new year, we will overcome shortcomings, improve methods, strengthen management, improve services, boldly explore new ideas and methods of physical examination, and push physical examination to a new level.
Annual Work Summary of Outpatient Nurses Over the past year, under the leadership of the hospital leaders and the dean in charge, with the close cooperation and support of various departments and the unity and cooperation of outpatient nurses, we have completed various nursing tasks, which are summarized as follows:
Seriously study the important thought of "xxxx", study and implement the spirit of xx, actively carry out the annual medical quality management benefit activities, adhere to the patient-centered and quality-centered nursing service concept, adapt to the new situation of health reform and social development, actively participate in various political activities, take serving the people and contributing to society as the purpose, take patient satisfaction as the standard, and serve the people wholeheartedly.
Deepen health reform and implement new regulations on handling medical accidents. The new situation in our hospital, such as carrying out comprehensive target management responsibility system and carrying out medical quality management benefit year activities, put forward higher requirements for nursing work. The nursing department carefully organized and studied new regulations, learned nurse management methods, and strictly implemented the practice of unregistered nurses.
According to the experience of mental health center, xx People's Hospital and Luoyang People's Hospital, combined with the actual situation of our hospital, we revised 23 nursing work systems, defined 25 job responsibilities of nurses at all levels, standardized 17 nursing operation procedures, revised the quality assessment standards of head nurses and nurses, and revised the overall nursing quality assessment standards (with strong support from office, quality inspection department and general affairs department), which made nursing work have rules to follow. Strengthen professional study and strive to improve the quality of nursing team.
Annual work summary of outpatient nurses. Time flies, and X years is a blink of an eye. In retrospect, there are many feelings in my heart. The work since 20xx is summarized as follows:
First, strict management and effective coordination
In the past 20xx years, under the leadership of the nursing department and the director of the department, we have been strict with ourselves from all aspects, taken the lead in doing well the work of the department, especially the nursing work, boldly managed, and conscientiously implemented the work system of the hospital and the department, thus ensuring the steady progress of the work of the department. Actively cooperate with the director to do a good job in medical coordination and guide everyone to do a good job in medical communication; Find and solve some frictions and contradictions in time, enhance the cohesion of departments, and make Chinese medicine departments become a warm family; Let doctors and nurses work in a state of physical and mental pleasure, and also create a warm and harmonious hospitalization environment for patients.
Second, pay close attention to nursing business training
As a comprehensive department of integrated traditional Chinese and western medicine, our department is faced with many miscellaneous diseases, many intractable diseases and weak nursing specialty. Correspondingly, among the X nurses in Chinese medicine, only X graduated from the Nursing College of Integrated Traditional Chinese and Western Medicine, and the rest graduated from the nursing major of Western medicine, and only learned the basic knowledge of Chinese medicine at school; With the continuous development of the training of "specialist nurses" in western medicine, the characteristics and advantages of specialist nurses are becoming more and more obvious. Traditional Chinese medicine nurses have no specific professional knowledge and development direction, which affects the enthusiasm of this group and the stability of the team to a certain extent, and also has a negative impact on the quality of nursing work in wards.
In view of this reality, I decided decisively: start from me and train all the staff. Through the combination of business lectures and business rounds, department directors and doctors participated in the training of common diseases in internal medicine, including respiration, circulation, digestion and nervous system, systematic training of basic knowledge and common skills of traditional Chinese medicine, and even training of conservative treatment and nursing knowledge of some general internal medicine and orthopedic diseases.
After X years of systematic training, the assessment results show that nurses have a comprehensive understanding of the common diseases in the above systems, which not only improves their professional and technical level, but also greatly enhances their confidence in the development of themselves and their departments.
Since then, I have adopted the daily strengthening method, constantly combined with the existing cases in the ward to strengthen the trained knowledge, and finally built a nursing team with excellent skills and Chinese medicine characteristics.
Third, try cultural management and strive to make characteristics.
Years of experience as a head nurse have made me deeply realize that it is important for a team to standardize its behavior, but it is more important to change its thinking and sublimate its inner world, so that the external cause of "head nurse management" can play a role through the internal cause of "personal quality" of nurses. To this end, I have taken a series of measures: on the nurses' shift schedule, I will send them a life and workplace sentiment every week; Hold a small blackboard newspaper of "Angel Heart Talk"; Use the morning meeting to tell them some inspirational, philosophical and other short stories to arouse their thinking about life and career.
In a subtle way, the humanistic quality of our Chinese medicine nurses has been greatly improved. In recent X years, not only the construction of TCM nursing culture has flourished, but also all work objectives have been successfully completed.
In the previous provincial and municipal inspections, our Chinese medicine department was famous for its charging standards, and every time we welcomed the charging inspection, we did not lose a point to the hospital. The health education and nursing service of traditional Chinese medicine won the affirmation and praise of the participating experts in the 20xx professional ethics evaluation and inspection.
Fourth, pay attention to service details and improve patient satisfaction.
For example, in terms of health education for patients, most departments rely solely on oral education by nurses, but through long-term observation, I found a drawback: nurses talk less, the content is incomplete, and they talk more, because time is limited, they can speak quickly and have no focus, so that patients can't remember at all.
To this end, I made an outline of the content of admission education as the content of oral education for nurses, and input the details into the computer. After the general education, the nurses sent detailed information to the patients, which played a very good role. This kind of oral and written publicity not only helps patients to master it, but also saves nurses a lot of time, so it is well received by everyone.
Five, continuous learning and summary, improve their own quality.
As the saying goes, it takes hard work to strike while the iron is hot. While doing a good job in nursing management in departments, we should persist in learning new knowledge, constantly sum up clinical nursing experience and improve our comprehensive quality.
Participated in the training of psychological counselors in xx International, took the psychological counselor exam in X, and hoped to get the third-level psychological counselor certificate in X, actively participate in departmental scientific research projects, and participate in xx qualification training courses in xx Province; In the past X years, he has published X academic papers and X comprehensive articles in national and provincial magazines, and X poems and X essays in the journal of our college.
Shortcomings and efforts of intransitive verbs
Although, in retrospect, I can say without shame: I didn't waste any time; Facing my patients and my department, I can also say frankly that I have been working hard for you!
However, facing myself, I know there are still many shortcomings in my work. For example, scientific research is an important driving force for the progress and development of nursing work, but the nursing scientific research projects in our Chinese medicine department are still blank; For another example, sometimes, the requirements are too strict, and I have even seen the tears and helplessness of nurses. Therefore, looking forward to the future, my efforts are:
1, strive for a breakthrough in nursing scientific research;
2. Combine leniency with severity to make your management style more mature.
Annual Work Summary of Outpatient Nurses 7 Time flies! In a flash, 20XX years passed. During this year, I adhered to the service concept of "patient-centered", carried forward the revolutionary humanitarian spirit of saving lives, devoted myself to study and work with a serious and rigorous attitude and positive enthusiasm, studied medical and nursing work in a down-to-earth manner, and successfully completed all kinds of nursing work. The following is my summary of 20XX:
First, ideological and moral, political quality
Can conscientiously implement the party's basic line, principles and policies, and actively study political theory through newspapers and books; Abide by the law and study legal knowledge seriously; I love my job, have a strong sense of responsibility and dedication, actively learn professional knowledge of nurses, have a correct working attitude, be serious and responsible, and establish a correct outlook on life and values. In the process of medical nursing practice, obey orders and commands. Can strictly abide by the rules and regulations of the hospital, abide by medical ethics norms, and standardize operations. Can actively participate in various activities organized by hospitals and departments, respect leaders and unite colleagues.
Second, professional knowledge and working ability
With the goal of "doing better", we have cultivated innovative consciousness and successfully completed the following duties: assisting the head nurse in ward management and sorting out medical documents. Seriously receive every patient, treat every patient as his friends and relatives, and always put yourself in others' shoes. Do a good job in writing medical documents. The writing of medical documents needs to be serious and responsible, with a correct attitude and clear thinking. Carefully write general nursing records, critical nursing records and rescue records. Abide by the rules and regulations and keep in mind the three basics (basic theory, basic knowledge and basic skills) and three strictness (serious attitude, strict requirements and strict methods). In order to improve the theoretical and operational level of each nurse, the nursing department conducts theoretical and operational examinations every month, setting high standards for their work. Have a correct attitude in your daily work.
Third, in terms of attitude and learning.
Be strict with yourself, take the quarterly assessment of the hospital seriously, have a correct attitude and clear goals, basically master some professional knowledge and skills, and integrate theory with practice; In addition to learning professional knowledge, we should also pay attention to the expansion of all aspects of knowledge, read amateur knowledge in our spare time, and improve our ideological and cultural quality.
Fourth, in terms of life.
I have developed good living habits, a full and organized life, a rigorous attitude towards life, and a good attitude and style of life. I am warm and generous, honest and trustworthy, helpful, and have my own good principles. I can live in harmony with my colleagues and help each other during my work.
Verb (abbreviation for verb) future goal
1. Do a good job in theoretical study and maintain political firmness;
2. Under the care and guidance of the hospital leaders and department directors, successfully complete the medical and nursing tasks, earnestly perform their duties, and love their jobs and dedication;
3. Work actively, treat patients with enthusiasm and patience, and meet patients' needs.
In the past 1 year, I thank everyone who has worked with me. Thank you for your kindness, for meeting and knowing each other like this, for your kindness and beauty, and for letting me live in such a warm family! I hope that in the new year, we can still feel the beauty of life and create a better future with * * *!