Summary of nursing quality group work 1

In order to strengthen the management of nursing quality, ensure medical safety, and improve the satisfaction of society and patients with nursing service, our hospital established a nursing quality control committee in 20xx, and revised and improved the nursing quality and nursing safety management committee in 20xx, so as to conduct unified standard, regular or irregular inspection and supervision on the nursing quality of all wards in the hospital and solve the problems existing in nursing management. The work in 20xx years is summarized as follows:

The first is to revise and improve the management system of nursing quality and nursing safety management Committee.

Under the guidance of hospital leaders, the responsibility system for the director of nursing department is implemented, and three-level quality management of nursing department-district head nurse-ward head nurse is implemented. Members of the quality control management committee cooperate in groups and visit the ward regularly or irregularly. The quality inspection team of the hospital checks it twice a month, and the nursing department checks it once a month. And the ward management, head nurse management, basic nursing, graded nursing, first aid drugs and other indicators were assessed; The quality control responsibility system of the head nurse in the ward shall be implemented by the quality control team of the department and recorded. Members of the Quality Management Committee hold regular meetings to summarize the problems existing in quality inspection, analyze the reasons, put forward improvement measures, and feed them back to all departments. The results of quality inspection of nursing work are the focus of further quality improvement of departments and management assessment of head nurses.

Second, seriously implement the inspection and supervision of quality nursing.

The development of high-quality nursing service began in July of 20xx, and gradually developed from the initial internal medicine to more than 80% departments. The concept of nursing service changed, the quality of nursing was improved, the relationship between doctors and patients was gradually harmonious, and the satisfaction of patients was improved. On the basis of summarizing safety and quality management, the quality of basic nursing, ward management, nursing documents, health education and discharge guidance has been further improved.

Third, standardize ward management.

Regular or irregular inspection of clinical departments, found dirty phenomenon, require rectification, further standardize, pilot advanced departments, reward excellent departments.

Fourth, system construction.

Continuously improve various nursing rules and regulations, job responsibilities, work processes and nursing routines, pay close attention to implementation, and continuously improve the quality of nursing.

(1) Regular quality inspection: The Nursing Quality Control Committee will conduct quality inspection on all clinical departments in the whole hospital, and incorporate the core systems and processes of nursing quality into the quality inspection contents: check system, duty shift system, graded nursing, emergency plan process and adverse event handling process;

(2) Supervise all departments to formulate and implement holistic nursing, personalized nursing and clinical pathway according to the characteristics of undergraduate course room, and there is a single-disease inpatient nursing clinical pathway.

(3) Strengthen nursing safety management. Assess the admission of high-risk patients; 20xx1-165438+1Total number of inpatients in October: 17843. * * * 294 cases of high-risk inpatients were evaluated, including 3 cases of catheter detachment, and the incidence of catheter detachment was 0.51%; 14 12 patients fell from the bed, of which 1 patients fell from the bed and 2 patients fell. 553 patients with pressure ulcers were evaluated, including 2 patients with inevitable pressure ulcers, and the incidence rate was 0.11‰ in 3 patients. Pressure ulcer 10 cases were brought in from outside the hospital, 5 cases were cured, 2 cases were not cured due to illness, and 2 cases died critically.

(4) Adverse events and potential safety hazards existing in nursing work need to be actively reported by departments; A quality control meeting will be held to discuss the nature and treatment methods. 20xx 1- 1 1 month * * * There were 23 cases of nursing errors, and 3 cases of high-risk patients suffered from pipeline shedding. There were 2 cases of adverse drug reactions and 20 cases of nursing adverse events. No major nursing accidents occurred.

Five, organize regular meetings of head nurses, feedback the nursing quality problems existing in clinical departments every month, guide and analyze the departments, and make rectification.

Stage inspection and guidance of head nurses. Rectify the existing problems within a time limit.

Six, the assessment and training of nurses and head nurses, and constantly improve the level of nursing work.

Nursing work has shortcomings, which is also the working direction of 20xx. For example, the nursing work lacks organization and the details are not well grasped; Communication and coordination are not in place, and some work is not handled in time; The system and process need to be further improved.

Summary of the work of nursing quality group II

We are deeply honored to shoulder the heavy responsibility, which has been highly valued by all the staff in the department. We participated in the cooperation of Qi Xin, a nurse, overcame difficulties, worked creatively, and worked hard to put every basic nursing in place. On the basis of previous work, nursing service is more humanized and intimate. Washing hair and cutting nails for patients who have been in bed for a long time have won praise from patients and their relatives. The nurse smiled and cordially communicated with the patient, thus rekindling the hope of the patient's life.

Through the "demonstration project" activities, the purpose of strengthening basic nursing and improving nursing service was achieved. Let patients feel the improvement of nursing service, the professional culture of nurses serving patients with love, carefulness, patience and responsibility, and the good professional ethics and high-quality nursing service in the nursing industry.

First, the job has changed.

1, change the scheduling mode

On the basis of the original nurse responsibility system, three nursing responsibility groups were established according to the number of beds in the ward, and each responsibility group consisted of 1 team leader and 2 executive nurses. Each responsibility group is responsible for the patient's morning and evening care and daytime treatment and care. The head nurse can dynamically adjust the nursing manpower according to the nursing workload and nurses' personal situation in each period to ensure that basic nursing and various treatment and nursing measures are put in place.

2. Publicity service

Promote the contents of graded nursing and basic nursing services of the Ministry of Health on the wall, let patients and their families supervise together, and let nurses have no choice.

3. Change nursing concept and broaden nursing service.

Strengthen humanized service and pay attention to health education and personalized nursing for patients. Head nurses and team leaders regularly carry out intensive training on basic nursing, nursing routine, health education and other nursing knowledge and skills for junior nurses. According to the Quality Standard of High-quality Nursing Service, we should do basic nursing well, strengthen communication with patients and their families, provide health guidance and disease education to patients at all stages and links from admission to discharge, and guide patients to carry out correct functional exercise; Strengthen the patrol ward, observe the patient's condition and infusion situation in time, understand and meet the needs of patients, and solve various nursing problems of patients; Strengthen nursing safety work and educate patients about safety, so as to put an end to all kinds of unnecessary safety hazards and medical disputes; The nursing department makes all kinds of warm reminder cards to remind each patient of the key nursing contents in a unified and standardized way to ensure the safety of nursing work. Nurses make various methods and appliances suitable for patients according to their actual difficulties.

4. Strengthen nursing management.

In order to ensure nursing safety and realize zero defects in nursing work, the nursing department further refines and quantifies various standards on the basis of the original system and responsibilities, improves various work systems, processes, job responsibilities and work standards, establishes a strict performance appraisal system, conducts regular assessment according to standards, finds problems, gives timely feedback and makes rectification within a time limit, and is linked with bonuses to ensure the safety and order of nursing quality. For the key and difficult problems encountered in the work, the head nurse regularly negotiates with the nursing department, all nurses in the department and the director of the department to adjust the work implementation plan and dynamically adjust the performance appraisal.

5. Improve nursing satisfaction.

Our department has formulated a patient satisfaction questionnaire, conducted a monthly satisfaction survey and evaluated the results.

Summarize and give feedback to each nurse, so as to find out the existing problems, understand the needs of patients and further improve the service quality.

Second, the preliminary results

1, nurses' concept change: patient-centered, meeting patients' needs.

2. Change of working style: All work is implemented to people, which increases the sense of responsibility.

3. Changes in nursing contents: Treatment and life nursing gradually assimilate.

4. The appellation of nurses to patients has changed: from the original bed number to grandpa, grandma, uncle, aunt, teacher, professor, etc.

5. Nurse staffing changes: flexible scheduling according to workload.

6. Nursing shift: Nurses are satisfied with meeting patients' needs.

7. The relationship between nurses and patients has changed: the safety of patients has been improved and the relationship between doctors and patients has been harmonious.

8. Ward environment changes: the family members are less, and the environment becomes neat and orderly.

Third, there are problems.

1. Some nurses don't have a deep understanding of high-quality nursing service, don't understand the content of high-quality nursing, or don't agree with it, and lack initiative in their work.

2. Nurses' basic knowledge and professional knowledge need to be improved, and they can't actively find the changes of patients' condition.

3. The operation level of nursing technology needs to be strengthened, because there are many new nurses in our department, and various nursing operations need to be improved.

4. The communication between nurses and patients is mechanical, and it is impossible to ask and guide patients according to their different characteristics, knowledge and life background.

5. Individual basic nursing work is not in place, such as turning over and nasal feeding. , more is the patient's family to do, new nurses are not skilled in basic nursing work, and some even contradict.

6. Some common tools of basic nursing need to be improved, such as razors and shampoo.

7. Health education: Some nurses' health education content is superficial and health education is not in place, which affects patients' compliance.

8. It is difficult for a person to work at night to ensure morning and evening nursing work.

9, patrol ward is not timely, there are still patients' families ringing the bell to call, etc.

Improvement measures:

1. Organize all nurses to continue to learn the relevant contents of quality nursing service and the necessity and inevitability of implementing quality nursing service, so that everyone can change their concepts and strengthen their understanding.

2. Rich professional knowledge and skilled skills are the core content of high-quality nursing. We should organize everyone to systematically study professional knowledge, conduct a written test of relevant knowledge once a month, and use the opportunity of shift change and rounds to ask oral questions to improve the professional level of all nurses.

3. Continue to strengthen the training and assessment of various nursing techniques, promote and urge nursing staff to practice basic skills, establish a learning nursing team, and comprehensively improve the overall quality and nursing level of the nursing team.

4, further improve the performance appraisal system, through the implementation of performance appraisal, reasonably open the distribution grade, realize distribution according to work, and fundamentally mobilize the subjective initiative and work enthusiasm of nursing staff.

5. Instruct young nurses how to carry out targeted communication according to the characteristics of patients, so as to enhance the nurse-patient relationship.

6. To do a good job in quality nursing, we must first correct our service ideas, and we should not only pay attention to treatment, but also ignore basic nursing. In order to solve this problem, we should repeatedly organize everyone to learn the necessity and inevitability of high-quality nursing service, formulate strict supervision mechanism and workflow, and urge and guide every nurse to assist patients in basic nursing work.

7. At present, there are many new nurses in the nursing team, and their own knowledge is often insufficient, which affects health education. Therefore, to improve the level of health education, we must first improve the theoretical level of nurses and enrich their professional knowledge, which is the premise of health education.

8. Nurses in charge of the bed should strengthen their sense of responsibility, truly establish the concept of "my patient", think of the patient wholeheartedly, take the initiative to patrol the ward, communicate with the patient actively, keep close nurse-patient relationship, and improve patient satisfaction.

Summary of nursing quality group work 3

In 20xx and the first half of 20xx, according to the overall requirements and deployment of the hospital nursing department, we paid close attention to the management of nursing work in the department, and achieved the work plan and goal of taking the hospital quality management year as the guide, taking patients as the center, taking quality as the core and focusing on quality control. With the care and support of hospital leaders and nursing department and the joint efforts of nurses, the nursing work in the department was successfully completed. The nursing work in 20xx and the first half of 20xx is summarized as follows:

Clear division of labor, department personnel, strengthen the management responsibility system of nursing staff.

According to the requirements of the nursing department, the department has established various rules and regulations. The nursing staff in the department clearly divide the work according to the workload and implement the responsibility system nursing. In the work, strengthen the management of nursing staff responsibility system, so that every nursing staff can clearly understand their job responsibilities and do a good job in nursing seriously and meticulously.

Second, take patients as the center, advocate humanized service and strengthen nurse-patient communication.

In order to meet the needs of medical services, create a high-level service concept and humanistic care, establish a good social image, and promote the sustained and stable development of hospitals, all departments adhere to patient-centered, provide warm and thoughtful humanized services for patients on the basis of respecting, understanding and caring for patients, respect patients' personal dignity, attach importance to patients' personality and psychological needs, and meet patients' physical and psychological needs to the maximum extent.

First of all, the nurse in charge warmly receives the newly admitted patients and sends them to the bedside, and actively introduces the ward environment, work and rest time, rules and regulations and attending doctors to the patients or their families. During the hospitalization of patients, the responsible nurse should know seven things about patients and put psychological nursing and disease knowledge education into the focus of nursing work. Understand and pay attention to patients' psychology, living conditions and needs, and integrate family service into work.

Department nurses care about patients in life, provide daily necessities and financial support for patients, and help patients with difficulties to solve problems. Strengthen psychological care, comfort patients with loving affection, enhance patients' confidence in overcoming diseases and promote early recovery. Pay attention to communication and exchange with patients in nursing work, and win the understanding and trust of patients with a non-discriminatory, respectful and caring attitude.

Strengthening communication between nurses and patients, and doing well in disease knowledge and preventive health education are prerequisites and necessary conditions for all nursing work. All the patients in our department are infectious patients, most of whom are patients with chronic liver disease. In order to improve patients' understanding of diseases and better cooperate with medical treatment, the responsible nurse plans and guides the rest, diet, isolation and other aspects during patients' hospitalization, and explains relevant disease knowledge at the same time, so as to eliminate patients' fear caused by ignorance, psychologically relieve patients' pressure and make patients understand the significance of cooperating with medical care. Before the patient leaves the hospital, the responsible nurse should do a good job in discharge education and preventive health care guidance, so that chronic patients can master health care knowledge and reduce the probability of disease recurrence, thus improving their lives and quality of life.

Third, strengthen ward management and create a good medical environment for patients.

According to the route of disease transmission, departments should do a good job in the isolation management of patients. Separate different disease units to prevent cross infection. Strengthen the management of each channel, enhance the awareness of doctor-patient isolation, and strengthen the protection of staff. In order to ensure that the items in the ward are placed neatly, neatly and orderly, the head nurse leads the responsible nurse to wet sweep the bed for the patients every day and arrange the bed units and items. Strengthen the management of ward property personnel and do a good job in patient hygiene and cleaning. Through our efforts, the ward environment is clean and elegant and patients feel comfortable and satisfied.

Fourth, strengthen disinfection and isolation, and strictly control the occurrence and development of hospital infection.

Strictly implement the disinfection and isolation system formulated by the leading group of hospital infection management, and conscientiously implement the principle of aseptic technology in nursing operation. Deal with patients well, so that everyone can use tourniquets and disinfect them. Daily wet bed cleaning, door handle and bedside table disinfection. Disinfect and wipe the table top of the treatment room every day, and carry out secondary ultraviolet irradiation disinfection. Do air fumigation and air culture in the disposal room regularly every month, and make registration. All kinds of medical wastes should be carefully destroyed, soaked, repackaged and handed over to relevant personnel, and registered and double-labeled in time. After the patient was discharged from the hospital, the ward was disinfected at the end to prevent hospital infection. At the same time, the department set up a hospital infection control team, made a monthly assessment plan, and did a good job in supervision and inspection of disinfection and isolation.

Five, strengthen the writing of nursing documents and the regular inspection and assessment of various nursing work, and improve the quality of nursing.

Quality management is the eternal theme of the hospital, and regular inspection is the guarantee to improve the quality of nursing. In order to improve the quality of nursing, according to the characteristics of nursing work in our department, combined with the inspection and assessment rules formulated by the nursing department, the department formulated the focus of weekly and monthly nursing assessment, and made inspection and assessment from nursing forms, document writing, basic nursing and other aspects, and made records carefully. The nursing working days in the department are focused, arranged weekly and planned monthly, which are strictly carried out according to the plan, and there is a work summary at the end of the month.

In the quality management of basic nursing, strengthen the basic nursing work for critically ill patients. In the work, strictly implement the nursing operation standard, emphasize and implement aseptic operation, and do a good job in personal protection. In the aspect of link quality, we should pay attention to the timeliness and standardization of nursing medical record writing. The writing of medical records requires standardization, and at the same time, nurses are required to constantly enrich and enrich the writing content on the basis of timeliness, truthfulness and accuracy, so as to improve the connotation quality of nursing medical records.

In terms of safety management and disinfection and isolation, supervision and assessment have been strengthened, so that there is no cross-infection and nosocomial infection in the department throughout the year. Each department insists on four times of nursing quality inspection every month, analyzes the reasons for the deficiencies in the inspection in detail, and strengthens the service consciousness and quality consciousness of nursing staff through in-depth and meticulous ideological education. Summarize experience and lessons, put forward rectification opinions, and supervise the rectification effect.

Six, pay attention to improve the professional quality of nurses, strengthen the three basics and three strict training.

In order to better serve patients and reduce their pain, nursing staff must have good professional skills and solid professional knowledge. Therefore, the department attaches importance to the professional quality training of nursing staff. Under the strict requirements and organization of the hospital nursing department, he actively participated in the business training and lectures of the whole hospital, ensuring the attendance rate of more than 95%. The department regularly organizes nursing staff to study and train their professional knowledge and operational skills every week. In the large-scale training activities of hospital nursing department, all nursing staff in the department actively participated in the training, regardless of morning and evening, holidays. In the nursing theory and operation assessment organized by the hospital, the nurses in our department have achieved good results.

Seven, actively carry out nursing rounds and nursing discussion.

Every month, the department organizes nursing staff to conduct secondary nursing business rounds and secondary administrative rounds, and records them. The nursing department regularly participates in rounds and evaluations. Understand and check the completion of nursing work of responsible nurses through nursing business rounds. The head nurse gives timely guidance to the nursing plans and measures formulated and implemented by the responsible nurses, and organizes discussions and solutions to difficult nursing problems to improve the nursing effect and quality. At the same time, by organizing nursing rounds, we can understand and publicize some new businesses and technologies to improve the professional and technical level of ward nurses.

Eight, strengthen the overall quality training of nursing staff.

Strengthen the comprehensive quality training of nurses in wards, improve service attitude and service level, promote healthy qi in departments, take nurses who treat patients as relatives, care about their sufferings and solve their life difficulties as examples for everyone to learn, and call on all department personnel to learn. In response to the call of the hospital, we chose the nursing technology mode and listed the service in our business, which won the trust of patients. Driven by advanced models, the departments United and Qi Xin worked together to promote the successful completion of various nursing work, which was also recognized and praised by patients.

While affirming the achievements, we should also clearly see the shortcomings and be brave in innovation and perseverance in management consciousness; In terms of standardized services, we still need to improve; There are still a few comrades who are indifferent to the implementation of rules and regulations.

Therefore, in the second half of 20xx, we will continue to improve and strengthen the construction of nursing teams in departments. Everyone should start from essential work, constantly enrich and improve themselves, and become a high-quality excellent nursing staff. We believe that with the efforts of hospital leaders, nursing departments and all nursing staff, we will definitely do better nursing work!

Summary of nursing quality group work 4

The work performance in the process of internship in rehabilitation department has been well received by teachers. For the future development of rehabilitation department and the development of the whole rehabilitation cause in the next few years, we have established confidence and enthusiasm for our students' future employment. I believe this is also the most concerned topic when we are about to face employment! We should start lower than others. With our present education, I think it is still difficult to find a job. However, due to the particularity of our profession, the current employment should be prime time. I also hope to find a good job and continue to study and improve myself under the condition of stable work. We also need to make progress in society.

No matter in life or study practice, the teacher has given us great help and taught me with us. Our teacher also commented on our actual operation. Teachers in various treatment rooms repeatedly praised us. Practice discipline, operational skills gave us a high evaluation, leaving a good impression on teachers. Teachers like us, too. From the beginning, I didn't understand it, and later I was able to operate independently. What these students get is inseparable from the patient guidance of teachers and the constant infusion of knowledge, so that we can obtain good learning conditions. When we made mistakes in our operation, the teacher did not seriously criticize us, but patiently taught us the correct operation, so that we could deepen our impression and not make mistakes! Under the evaluation of director Lao Heshi, the students got much more than that. I think we have integrated into the society and made contributions to the society in the doctor-patient relationship.

Generally speaking, I learned a lot during my internship in rehabilitation department. The above is my summary of rehabilitation work based on my own work, hoping to provide reference value for the majority of medical staff.

Summary of nursing quality group work 5

focal point

Various nursing assessments in the ward are put in place, including admission assessment, self-care ability assessment and various risk assessments, and the form records are standardized; The quality control of the second and fourth departments is carried out in groups, and the effect is good, and the quality control records reflect continuous quality improvement; The record of the first project is complete, and the quality control and training work are solid and effective.

(2) Existing problems:

1. nursing evaluation: after nursing evaluation, patients lack corresponding communication and health guidance is not in place; Some responsible nurses have limited ability and lack of nursing diagnosis knowledge.

2. Quality control of departments: Most departments are not standardized in quality control, with no focus, no focus on hidden dangers of departments, lack of professionalism and continuity, and some are mere formality. In short, the quality control of the department has not solved the substantive problems of the department.

3. Department training: First, the content of theoretical training is simple and impractical, and the examination form is single, so the nurses who ask questions on the spot cannot fully grasp it; Second, there is a lack of evaluation records in the technical operation examination of departments.

An analysis of the causes of intransitive verbs;

1, the head nurse's management is not strong enough or the management ideas are vague;

2. The professional ability and knowledge level of nursing staff are uneven;

3. The head nurse is busy with her daily work and lacks certain supervision on the quality of nursing links and details;

4. Nurses have poor cooperation spirit and are not active in communicating with patients.

Seven. measures for rectification and reform

1, on-site problem feedback, and feedback to all departments in written form, urge the rectification, and follow up the rectification effect in May (including nursing evaluation, health education, quality control and department training).

2. Organize a meeting of nursing quality and safety management committee, with the topic of "How to control the quality of departments and improve the quality of nursing". Through the meeting, the quality control of the department was further strengthened, the management consciousness of the head nurse was improved, the work focus was highlighted, the quality index of the department was determined, and the nursing quality was continuously improved by using pdca working mode.

3. Require all departments to provide professional training for nurses through various channels: the head nurse requires the responsible nurses every day (specifically, 1-2 patients in charge); Teach teachers to do a good job in training and assessment; Nurses will try to get rid of the manuscript in the morning shift, and the bedside shift will take the initiative to report the patient's situation.

4. Strengthen training. Organize knowledge lectures based on nursing evaluation to improve nurses' understanding of the importance of nursing evaluation; Invite experts from superior hospitals to give a special lecture on "continuous quality improvement of nursing" to further improve the scientific management level of head nurses.

Summary of nursing quality group work 6

(1) The main problem is that, except for graded nursing, ward management, disinfection and isolation, management of first-aid drugs and articles, nursing documents and patient satisfaction survey, some departments lack the minutes of high-quality nursing service mobilization meeting and miss the annual summary. Did not carry out satisfaction survey, did not carry out systematic statistics after the development, did not analyze the causes of existing problems and implement corrective measures; There is no performance appraisal system and scheme in individual departments, and the bed-nursing ratio is not up to standard, which fails to implement hierarchical management and reasonable scheduling; Nurses don't understand the basic requirements of high-quality nursing service, and are not familiar with relevant systems, job responsibilities and nursing routines; There are few publicity materials such as warm tips, regional signs and related health knowledge in special departments, which fail to reflect the development of high-quality nursing services; Individual patients don't know that quality nursing activities have been carried out.

(2) Cause analysis: The main reason is that managers don't have a deep understanding of the connotation of quality nursing and can't put it into practice; The awareness, attention and publicity of individual nursing staff on developing high-quality nursing service are insufficient. 7. Satisfaction survey

(1) Main problems: The most dissatisfied items are that the patients don't know the nurse in charge, the head nurse in this area, the nursing level, the diet suitable for their illness, and the related knowledge of treatment and nursing, and the nurses fail to assist the health department (trimming fingers, toenails, shaving, etc.). ) after admission.

(2) Cause analysis: the nursing human resources are insufficient, and nurses have no more time to communicate with patients and do basic nursing well. Third, the completion of various nursing quality indicators

1. Before rectification: the qualified rate of ward management was 99.2 1%, the intact rate of first-aid articles was 97.62%, the qualified rate of writing nursing documents was 100%, the qualified rate of disinfection and isolation was 96.83%, the qualified rate of graded nursing was 100%, and the qualified rate of basic nursing was/kloc-0. The qualified rate of high-quality nursing 1 1.67%, the qualified rate of nursing technical operation 100%, the qualified rate of disinfection of conventional instruments 100%, and the implementation rate of one person, one needle, one tube and one disinfection 100%.

2. After rectification: qualified rate of ward management 100%, intact rate of first-aid articles 100%, qualified rate of nursing document writing 100%, qualified rate of disinfection and isolation 100%, qualified rate of graded nursing 100%, and satisfaction rate of nursing work.

Improvement measures and continuous improvement plan for the next year

1, based on "excellent nursing", "three good and one satisfaction" and the evaluation standard of "top three" hospitals of the Ministry of Health, establish the quality consciousness of "patient-centered" and put an end to nursing defects. Carry out comprehensive and extensive education on love and dedication, carry forward the spirit of selfless dedication to patients and technical Excellence, enhance the professionalism and sense of responsibility of nursing staff, earnestly perform their duties, and eliminate nursing defects.

2. In order to give full play to the management function of head nurses and strengthen the re-learning of their management knowledge, management concepts and professional knowledge, we should take advanced studies, visit and learn from other people's management experience, constantly update management concepts and methods, pay attention to rules and regulations, check at all levels, monitor at all times, strictly implement them, pay attention to nursing quality control, strengthen defect management, persist in going deep into clinic, solve practical problems, strengthen legal education, improve legal awareness and do a good job in nursing management.

3. Continue to control the quality of key links to ensure the safety of nursing. Conduct on-site feedback on the problems found in the inspection, give a written feedback form in time, put forward rectification suggestions, rectify within a time limit, and conduct re-inspection within the specified time.

4. Pay special attention to the quality control of feedforward control, field control and terminal control, constantly correct deviations, establish a safe medical management system, do a good job in quality control feedback, and promote the comprehensive standard of nursing quality.

5. Implement target management, establish a nursing quality assessment system, adopt assessment methods, and regularly check, supervise and guide with quality control standards, so that standardized nursing quality standards can be implemented, infiltrated, penetrated and implemented in every nurse's whole work.

6. Carry out quality control circle activities from all aspects, let all staff participate in nursing quality management, and further improve nursing quality. 7, make full use of logistics support, let them send things, medicine to the door, door-to-door maintenance, save the manpower of nurses; Nursing staff implement graded energy level management, arrange work reasonably according to patients' condition, reflect the value of nurses and benefit patients; Rational allocation of nursing human resources will enable nursing staff to have a certain amount of manpower while completing treatment, spend more time on observing illness, doing psychological nursing, health education and basic nursing, and pay attention to training specialized nurses, so as to make nursing work more professional and technical, thus improving nursing quality.

8. Organize to study the writing norms of nursing documents, standardize nursing behaviors and prevent nursing disputes.

9. Strengthen the step-by-step feedback of nursing quality control information, timely evaluate the shortcomings in the feedback quality control process, analyze the reasons according to the pdca rectification process, formulate corresponding improvement measures, and supervise the implementation of the improvement measures.

10, continue to play the subjective initiative of nurses, and strengthen the awareness of quality and service. At the same time, the head nurse will be liberated from the busy work, focusing on nursing management and nursing quality control, and implementing quality management to groups and individuals.