Personal work summary of quality control 1 20xx year is coming to an end. In order to better carry out the work in the new year, the main work of the quality control department in 20xx is summarized as follows.
I. Inspection of raw and auxiliary materials:
1, content category: 20xx1-1* *128 batches of raw material procurement, totaling 1385.78 tons, of which pulp and sugar account for about 80%. The qualified rate of the incoming inspection of products is 100%.
2. Packaging consumables:1-165438+1October * * 27 177268 (sheets). The target value is ≤20 ppm, and the actual average value is 440 15ppm, which is lower than that. The main reasons are as follows:
Note: From February to August, 65438, the supplier Longcheng plastic products supplied clean label characters with insufficient height, so it accepted 193500 pieces in concession. 2. Reasons for the high non-conforming rate in September: 8,400 2.5L cartons supplied by Mei Xin were easily damaged, and 8,400 cartons were returned; 500 rolls of triple tape made in Shaanxi, with poor viscosity, accepted by concession; Dehai supplies 53g bottle blanks with impurities, and accepts 20xx in concession. 2.365438+ 10 The weight of the 2.5L handle of Shandong Huapengyuan is not enough, which is 0.2g lower than the standard, and the discount is 1 10,000. At the end of the month, the supplier in question has issued a list of corrective and preventive measures and ordered the dealer to make improvements.
Second, the important quality indicators of qualified rate:
1, product qualification rate
20xx1-165438+10 * * produced fruit and vegetable juice products and purified water 18749.78 tons, and the product qualification rate reached 99.99%.
Note: The qualified rate of products in May was 99.89%, which was lower than the standard value. The reason is that there is a D2 flight from 17: 00 to 19: 30 on May 22nd.
The refractive index of 1L50% Kangmeitao products was higher than the formula standard, and 30 boxes of products were rejected.
Bad shipment in June 1- 1 1:
Up to now, the realization of poor delivery of various products in 20xx is as follows: PET product 22.9ppm, Kangmei product 1.67ppm, purified water 0ppm.
Schematic diagram of poor shipment:
Note: Reasons for poor shipment in February: Changji Business Office returned 45 packages of sticky Kangmeitao products and 65 bottles due to freezing.
Layer 2.5L peach pulp product.
In June, because 50 bottles of delicious peach products in Yili Zhaosu dealer were not labeled, the defective rate of PET shipment was high.
165438+ 10 The shipment of pet products was poor. Alar dealer, 30 boxes of 2.5L peaches were returned layer by layer, and 4 boxes of products were returned from China Southern Airlines Airport.
3.1-1/factory customer complaints.
1- 165438+ factory1October, the average customer complaint was 0.47ppm.
Three. Quality system construction
Fourth, personnel training.
4. 1 this year1-165438+10/0 for 74.5 class hours, and through the training of microbiology, system knowledge, technological process and CCP knowledge, employees' basic business skills were improved.
4.2 The Quality Control Department shall hold regular departmental meetings at least three times a month to ensure that the relevant spirit of the headquarters, the latest trends and requirements of the factory are conveyed to the departmental personnel in time, and at the same time, the regular meetings shall be used to understand the employee dynamics.
Regularly print and distribute the weekly quality control report and the representative problems in the abnormal analysis of the factory, so that every employee can learn and prevent problems before they happen.
Verb (abbreviation of verb) foreign business and other work
1. Assist the factory to complete the ordering meeting and exhibition.
2. In September, Double QS will handle this work.
3, 4-5 months successfully completed the reception of external audit system; QS site audit reception work.
4, the Spring Festival, Mid-Autumn Festival and other important festivals to visit the technical supervision bureau and other functional departments.
Complete the measurement of laboratory instruments and workshop pressure instruments from May to June.
Since June 65438+ 10, we have received 1 1 people from health bureau, technical supervision bureau and other departments to visit our company.
7. This year, it was submitted for inspection for 3 times, and * * * inspected 15 batches of products, and the autonomous region and Changji Prefecture conducted random inspection 1 time. All indicators of the inspected products are qualified.
Six, shortcomings in the work:
1, continuously strengthen quality control ability, from raw material inspection, process control, finished product inspection and warehouse storage.
We can't relax. At present, the control of transportation and storage of our products is not in place, and many defective products are improperly stored in transportation or dealer warehouses (factory warehouses), resulting in unqualified products.
2. Constantly improve the internal system, system and basic management of the department. Although 10 we have made great progress in basic management and document standardization, there is still a big gap between us and advanced factories. We must turn the quality control department into a model department for institutionalized, standardized and targeted construction of the factory.
3. The ability of process quality controllers to control personnel hygiene and environmental hygiene needs to be strengthened, which is far from the actual requirements. The management of the above basic work should be strengthened in the future.
4. The learning atmosphere within the department is insufficient, and everyone lacks curiosity and is easy to meet the status quo.
The staff reserve in this department is insufficient. At present, there is a shortage of system specialists, and the inspectors of raw and auxiliary materials change from time to time. The shortage of personnel and mobility have affected the normal operation of the department.
Seven, * * year main work plan
1. Ensure the product quality, ensure the product qualification rate is above 99.99%, and achieve the group's 20xx annual quality target.
2. Unswervingly carry out the basic management work, ensure the basic management inspection once a month, and make the factory's basic management achievements rank in the top 6 of the group.
3. Improve the internal system documents of the department, formulate some three-level documents, and conduct an internal audit in March and 10 respectively.
4. Strengthen departmental team building, optimize personnel structure, train 1 system specialists, and train 2-3 business backbones.
5. Strengthen staff training, and combine the headquarters 20xx training question bank with out-of-town training to improve the business skills of employees in departments and production lines.
6. Carry out quality improvement activities once a month and practice quality PDCA cycle.
7. Optimize the employee assessment mechanism, and really let the assessment play the role of rewarding the superior and punishing the inferior, thus mobilizing the enthusiasm of employees.
Conclusion: Our quality control department has made some achievements in 20xx, but there are still many shortcomings. Summarize and look forward to the future. In the new year, the quality control department will first actively carry out job skills training within the department to achieve the effect of "if a worker wants to do a good job, he must sharpen his tools first"; In the work, in the spirit of adhering to the principle and being serious and responsible, we will escort the product quality of the factory for 20xx years.
Summary of personal quality control. In a blink of an eye, it has been more than half a year. I stopped moving forward and looked back at the footprints left behind me. Influenced by the corporate culture of Changji Baiwei Catering Company, as well as the care of leaders and the help of colleagues, my professional knowledge, working ability and interpersonal skills have been greatly improved. Although it is only six months, I have experienced a busy and fulfilling 60 years.
Experienced two work units. First of all, the first unit is in its infancy. A few days before I joined the company, I was basically cleaning the new factory. At that time, with a thirst for knowledge, I followed the master to observe the technological process one by one and understand its working principle step by step, but the enterprise was not officially put into production, which made me turn my attention to my present enterprise.
The second company came to the food workshop to do on-site quality control related work. Relatively speaking, I prefer the working environment and content of this position. There is an experienced and kind-hearted food quality industry expert, Manager Wang. When the production department, purchasing department and even other departments such as raw material suppliers encounter unresolved quality problems, she always finds solutions and patiently explains them to others. There is a strong atmosphere of study and discussion among colleagues here. Through continuous exchange and study, they constantly improve their professional quality and food quality and safety knowledge. At present, the leader has not assigned me too many tasks, and has been revising the "raw material acceptance standard" for the past two weeks. Although it is only a simple job, I deeply feel the responsibility brought by this job. As Manager Wang said, "With the improvement of the company's quality system, the company's quality problems mainly come from suppliers. Therefore, the quality control of raw materials is very important. The quality of raw materials will directly affect the quality of our products, and the acceptance criteria of raw materials are the most basic basis for controlling this risk. "
The biggest feeling brought to me by on-site quality control work is that there is always a lot of work that we need to explore and discuss constantly. For example, the quality control department has a practice of holding a quality symposium once a week, where everyone summarizes the work of their respective posts, puts forward the problems or difficulties they encounter, and then expresses their opinions according to the problems or difficulties raised by everyone to find solutions. Every quality symposium will play a good role in promoting the improvement of the company's rules and regulations and production technology, so as to truly realize the quality policy of "providing safe, hygienic, delicious and healthy food and continuously improving it".
The quality control of raw materials is very important. The quality of raw materials will directly affect the quality of our products. Raw and auxiliary materials entering the factory should be inspected in strict accordance with the receiving standards and procedures of raw and auxiliary materials, and can only be put into storage after passing the inspection. Keep good communication with suppliers of raw and auxiliary materials, feed back the usage of raw and auxiliary materials, and get the production of raw and auxiliary materials immediately (at the supplier's place); Cooperate with purchasing department, establish good cooperative relationship with raw and auxiliary materials suppliers, and put forward reasonable improvement suggestions to each other. And regularly evaluate or inspect raw material suppliers to ensure the stable quality of raw materials. The quality control in the production process should cooperate with the production and equipment departments, establish strict and reasonable process quality standards in each process of production, and the production staff must strictly follow the standards; The person in charge of the production line and on-site quality control should be strictly supervised.
Unqualified products shall not enter the next working procedure, and shall be treated according to relevant quality standards and procedures; The laboratory establishes the standard operating procedures for testing, and chemists timely and accurately test the products, and timely notify the production and other relevant departments of the test results; Quality personnel cooperate with production to immediately solve the process quality problems in the production process and implement corrective measures; Do a good job in the implementation, maintenance, improvement and audit of the quality management system, and make continuous improvement; Regularly train employees on quality system knowledge, such as GMP SSOP HACCP, to enhance their quality awareness and improve product quality.
Quality control In the field of circulation, the quality control of products from the factory to the consumer's purchase is often neglected and simplified, but it often brings us some unnecessary negative effects. Regularly check the logistics and distributors to ensure that the storage, transportation and sales conditions of products are qualified (that is, to ensure that the products within the warranty period are still qualified when consumers buy them). Cooperate with distributors and marketing departments to obtain market information immediately, and investigate and compare our products with those of competitors in the market, so as to adjust product quality standards and meet consumer demand.
After this period of internship, there are mainly the following thoughts:
First of all, we should work hard.
We went to the company for an internship. Because we are not regular employees, most companies treat us as students. During this period, the company generally won't give us any important work to do, but they don't want us to be idle, so they will give us some simpler jobs. At the same time, we should take the initiative to find something to do, starting with small things, and that's all we can do at first.
Second, learn with an open mind and don't be ashamed to ask questions.
In the course of work, we will certainly encounter many problems, many of which we don't understand. We should humbly ask colleagues what we don't understand, and when others teach us knowledge, we should also humbly accept it. At the same time, we should not be afraid of making mistakes. Everyone makes mistakes. It doesn't matter if you make a mistake for the first time at work. It is important to know the mistakes and correct them. Third, we should have a clear goal and a correct attitude.
Whatever you do at ordinary times, you should be clear about your goals. Just like after we work in a company, the key to knowing whether we are qualified for this job is to look at your own attitude towards the job. Even if you haven't studied it before, you can gradually master it at work. Therefore, to set a correct goal, we must watch what others do, listen to what others say, think about what we should do, and then do it ourselves. Only in this way can things be done well.
The biggest cognition of this internship is that all knowledge comes from practice, and practice is the source of knowledge, which shows the necessity and importance of personal practice, but it does not exclude the necessity of learning indirect experience. The development of practice constantly promotes the development of human cognitive ability. With the continuous development of practice, new problems are constantly raised, prompting people to solve these problems. With the continuous solution of these problems, people's cognitive ability will continue to improve and improve! Knowledge is produced on the basis of practice,
But once knowledge is produced, it is relatively independent and can guide practice. Practice is to apply the theoretical knowledge we have learned in school to objective reality, so that the theoretical knowledge we have learned can come in handy. If you only study without practice, what you have learned will be zero. On the other hand, practice can also lay a foundation for finding a job in the future. Pass it higher! Knowledge is produced on the basis of practice, but once it is produced, it is relatively independent and can guide practice. Practice is to apply the theoretical knowledge we have learned in school to objective reality, so that the theoretical knowledge we have learned can come in handy. If you only study without practice, what you have learned will be zero. On the other hand, practice can also lay a foundation for finding a job in the future.
Through this period of study, I learned something that I couldn't learn at school. Because the environment is different, the people you contact are different, and the things you learn from it are naturally different. Learn to learn from practice and practice from learning. We should not only learn well what we have learned in school, but also learn other knowledge from life and practice, and constantly arm ourselves from all aspects, so as to stand out from the competition and express ourselves. During my internship, Xinjiang Baiwei Catering Food Factory made me realize a lot, and the greatest satisfaction was that I learned a lot of knowledge and life truth outside books. I am a quality controller. I work in the production line and spend most of my time in the workshop. My job is mainly to perceive the taste, color, texture and taste of various foods. When there is no formal job, I feel that the work of quality control is rather monotonous, but when I really engage in this job, I know that this is not the case.
This job requires not only sober judgment, but also decisive judgment, and can't be a little sloppy. By constantly tasting and remembering the tastes of various foods, you can gradually master them. After a long time, there will be no confusion at first, and I will accumulate a lot more experience, which I can't learn in books. At first, I didn't feel the pressure brought by work, because when I was working with others, others were watching me. One day, when I worked independently, I really realized how heavy the burden was on my shoulders and how much responsibility I assumed as a famous brand controller. The leaders of the company are very kind to their employees. On the premise of finishing the work, you can have your own space and do what you like. The leaders of the company treat their employees like relatives, and they get along well.
Working in such an environment is more relaxed and enjoyable, so that we will love our posts more and work harder. I can have today's harvest thanks to the school for giving me the opportunity to work. It is the school and the company that have taught me a lot. I also want to thank the leaders for their trust and concern, which enabled me to successfully complete this internship task and get a job opportunity. Through this internship, I also found some weak links in my previous study, which pointed out the direction for my future study and laid a good foundation for my future work. But this internship provides us with a good exercise opportunity, so that we can learn some relevant knowledge as soon as possible in order to apply it to our future business.
Generally speaking, this internship not only exercised my skills in food safety, but also learned a lot of knowledge not mentioned in the textbook after this internship, which also greatly changed my employment mentality. I have always wanted to find a job that suits my hobbies, professional. But now we all know that it is difficult to find a job.
It is even more difficult to have a professional counterpart. Many things have just been learned in society. So now I want to establish the employment concept of employment first and then choosing a job. We should learn to be independent in society as soon as possible, dare to participate in social competition and bear social pressure, so as to grow rapidly in society. Generally speaking, as a graduating college student, internship will become an important capital in my life, whether in my future work or life.
Personal Work Summary of Quality Control At the departmental quality meeting on March 3rd, we discussed a sensitive topic-how to exercise the authority of quality control and improve cooperation with other departments. I have been engaged in quality control for four years, and I have also heard many complaints about the difficulty of quality control: leaders don't attach importance to it, other departments don't cooperate, wages are low, status is low, people are easily offended, work is thankless, and psychological pressure is great. The production department is the most uncooperative. I want to talk about my own views based on the inspiration given at the leadership meeting yesterday and my own work experience.
There is a saying that:
Production is money, quality is life, which enterprise wants money but not life? And everyone understands a simple truth: "Today's quality is tomorrow's sales, and the output without quality is a waste. The bigger the output, the more expensive it is." Therefore, product quality is very important, which is related to the survival and development of enterprises. However, for a long time, quality control has not been carried out smoothly, or even blocked everywhere, which is also a common problem of most food enterprises in China. How to better exercise quality control authority and improve cooperation with other departments, I think the following points are very important.
1. Quality attitude of leaders
Working in a quality control position, everyone will definitely feel this way. In an enterprise, if the quality control department is strong, many quality issues will be handled smoothly, and other departments will also cooperate with this work. On the other hand, if the quality control department is in a weak position in the enterprise, then the work is always passive and seems to be subject to other departments. The strength of quality control department mainly depends on the attitude of leaders to quality. If leaders turn a blind eye to quality problems or take them for granted, then employees will not take quality seriously and it will be difficult to carry out quality control.
I worked in a foreign company for several years, during which I experienced two general managers. The former manager was born in R&D and attached great importance to product quality. He refused to let go of the abnormal quality at ordinary times. Every time, he always personally went to the workshop to find out the reasons, put forward corrective and preventive measures, and actively participated in the quality regular meeting of the quality control organization. This not only urges the production department to strengthen quality management, actively cooperates with the rectification of problems raised by quality control, but also urges quality control personnel to actively carry out their work. Two years later, due to the adjustment of the organizational structure of the company's headquarters, a general manager with a sales background came to the company. He focuses on sales, is usually insensitive to abnormal quality situations, and rarely attends regular quality meetings organized by quality control organizations. In this way, it is impossible for quality management to be highly valued and supported by leaders. When there is a problem, the responsible department will find various reasons to shirk it, and the quality control department is not as enthusiastic as usual, and the company's quality management work has obviously declined. Therefore, only high-level leaders attach importance to it and middle-level leaders attach importance to it, so as to enhance employees' quality awareness. Only in this way can we form a good concept of quality, thus avoiding the quality sorrow of "speaking important, doing secondary, being busy is unnecessary"
2. Understand the responsibilities of quality control personnel
As the manager of * * often tells us, "When complaining about other people's poor work, we must first find out what we can and should do. Since you have chosen this industry, you should love your post and think about how to do your job well. "Of course, our responsibility of quality control is to comprehensively manage all quality-related factors (including people, machines, materials, laws and environment), not only to check the production situation according to the established indicators, but more importantly, to find out the anomalies, find out the causes of these anomalies, and take corrective and preventive measures to prevent these anomalies from transferring to product quality and becoming food safety hazards and quality defects.
A few months ago, I worked as a wire controller in a pastry shop of a well-known state-owned enterprise. I was deeply moved and benefited from the high sense of responsibility and positive working attitude of the line controllers there. Its products are mainly sold to high-end consumer places such as * * * *, so the quality requirements of the products are very strict, and all the indicators of the products must be strictly implemented according to the standards, especially the appearance of the products. The cut cakes should not be short of corners, and the size and color should be relatively uniform. I still deeply remember that the total number of colonies of a product in my area was unqualified at that time. After knowing the situation, the quality control manager immediately gave me instructions to follow up the whole production process of this product, and check whether the production personnel followed the technological process, whether they disinfected regularly, whether they handled it within two and a half hours according to the regulations, whether the finished products were pushed into the freezer in time, and other suspicious problems. Finally, after overnight on-site tracking, the cause of the problem was finally found, and corrective and preventive measures were taken in time, and the corresponding work instructions were revised. Usually, partners often visit the factory, and the line control personnel are responsible for everything on the spot, such as workshop hygiene, workshop machinery and equipment, insect and mouse prevention equipment and so on. Of course, it is not to advocate that quality control personnel should be in charge of everything, and whoever is responsible should be responsible. Quality control only plays the role of supervision, but every quality control should have such a high sense of responsibility. Don't think that it is not my responsibility, so I have no right to manage it. Since the company has set up such a department, all the factors affecting quality are related to me, and I have the right and obligation to manage it.
3. The ability of the quality controller
First of all, quality inspectors should have excellent professional knowledge. Others are equal to you, why should they listen to you? Only if your major is authoritative can it be convincing, so the quality controller needs strong professional knowledge. Only in this way can we have a higher theoretical height than people. At the same time, when encountering problems, we can find out the real causes of the problems, formulate practical and effective measures, give people guidance and help, convince people to take orally, and establish their prestige over time.
Secondly, quality control should have certain communication skills and resilience. At yesterday's departmental quality meeting, both leaders mentioned the problem of communication ability. When complaining about others' poor communication, we should first review whether our communication style is appropriate. There are many kinds of languages in China, which may be misunderstood because of the wrong tone of a sentence and the personality differences between people, so there will inevitably be friction in communication with people. Communication ability is also my own weakness, but I can't be discouraged, but constantly explore from practice to improve my communication ability. In addition, as manager * * * said at the meeting, don't be afraid of failure, but keep trying. If we fail a hundred times, we must try a hundred and one times. Even if it works once, it can reduce the risk once. Therefore, people should have perseverance.
In a word, quality management is a process of continuous improvement, not a problem that can be solved by a certain department. Generally speaking, it is eight words: consciousness, responsibility, communication and cooperation. Only in this way can we find the root of the problem and find a solution to it, so as to continuously improve the company's quality management system, finally realize quality assurance, improve market reputation, promote sales and create more benefits for enterprises.
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