Employee assistance program.
It is a systematic and long-term help and welfare project provided by enterprise organizations for employees; Through professional diagnosis and suggestions to organizations and employees, we provide professional guidance, training and consultation to help employees and their family members solve psychological and behavioral problems, improve performance and improve organizational atmosphere and management.
In short, EAP is an effective mechanism for enterprises to manage and solve employees' personal problems, thus improving the performance of employees and enterprises.
At present, more than 90% of Fortune 500 companies have established EAP.
Nearly a quarter of employees in the United States enjoy EAP services. After decades of development, the service mode and content of EAP include: work stress, mental health, disaster, career troubles, marriage and family problems, healthy lifestyle, legal disputes, financial problems, weight loss and eating disorders. , comprehensively help employees solve personal problems.
A complete EAP includes: stress assessment, organizational change, publicity, education and training, stress consultation and so on. Specifically, it can be divided into three parts:
The first is to deal with the external pressure source itself, that is, to reduce or eliminate inappropriate management and environmental factors.
The second is to deal with the reaction caused by stress, that is, the relief and guidance of emotional, behavioral and physiological symptoms.
Third, change the individual's own weaknesses, that is, change unreasonable beliefs, behavior patterns and lifestyles.
EAP service helps employees to relieve work pressure, improve work mood, improve work enthusiasm, enhance employees' self-confidence, effectively handle the relationship between colleagues and customers, quickly adapt to the new environment, and overcome bad habits, so that enterprises can gain huge benefits in saving recruitment expenses, training expenses, reducing wrongful dismissal, improving the public image of the organization, improving the organizational atmosphere, improving employees' morale and improving production management.
A study shows that enterprises can save 5 to 65,438+06 dollars in operating costs by investing 65,438+0 dollars in EAP. At present, more than 80% of the Fortune 500 companies provide EAP services for their employees, and EAP plans have begun to enter China enterprises in great strides.