1. Have a good personality image and be a spiritual leader.

A good personality image can arouse others' admiration and admiration and produce imitation consciousness. A person's perfect image is manifested externally as that his language and behavior meet the requirements of professional ethics, and internally as that he consciously controls his expression, actions and emotions through psychological effects to adapt to the changes of managers' different roles. In daily work, managers should show a strong sense of professionalism and responsibility, establish a patient-centered service concept, play an exemplary role everywhere, and ask nurses to do what they want to do first. They should influence nurses with enthusiasm, sincerity, tolerance, positive attitude and dignified appearance, so that nurses can have a sense of imitation, so that patients feel cordial and trusting, willing to communicate with you, and actively cooperate with treatment and nursing.

2, with scientific management art, be a nurse-patient spokesperson.

Nursing management is an art as well as a skill. Management art is the personal behavior attitude and behavior pattern that managers show when they apply management theory to management practice. A head nurse with management ability is good at expressing her intentions in concise language; Be good at ideological work, grasp nurses' psychology, accept and even criticize each other, and achieve the expected results; Good at communication, able to exchange ideas with people with different opinions; Good at distinguishing right from wrong, quick thinking, accurate judgment, able to find problems in time, make correct decisions, respond freely and work efficiently.

Facing the nurses who serve the majority of patients, nursing managers should not only stand in the leading position of providing quality services for the majority of patients, but also respect, care and help nurses and strengthen the training of nurses' quality, professional theory and business technology. Strive to create a relaxed and warm working environment for nurses, so that nurses have a happy mood to serve patients every day. When there are mistakes in work, we should first analyze the causes of the mistakes, and actively communicate with nurses to guide and help them solve problems, minimize the adverse consequences caused by the mistakes, and avoid reprimands and complaints. Even if you criticize, you should pay attention to the occasions and occasions to avoid damaging the enthusiasm of nurses and bringing psychological pressure to them. Therefore, head nurses should learn to make full use of management art, including decision-making art, command art, conversation art, motivation art, coordination art and so on. Stimulate the enthusiasm and creativity of nurses.

3. With pioneering and innovative spirit, he is the academic leader.

With the progress and development of medicine, new diagnosis and treatment technologies and modern instruments are widely used in clinic, and many new technologies and services have appeared in the field of nursing, forcing nurses to explore and seek corresponding nursing technologies and clinical experience to guide clinical practice, improve nursing work and improve work efficiency.

. Most nursing managers are selected from excellent clinical nurses. They have solid professional theoretical knowledge, skilled operating skills and extensive knowledge of medicine, preventive health care, psychology and so on, and have accumulated rich clinical materials. Therefore, nursing managers should be good at capturing bits and pieces of scientific research information in their work, and use scientific and innovative thinking to find, ask and solve problems. Make clinical experience a new technology with scientific basis and practical value, and promote the development of nursing.

4. Have a healthy psychological and physical quality and do a good job in physical management. In the hospital, the nursing manager is responsible for the management of nursing quality in the ward, the management of patients, the management of articles and the management of economic income and expenditure of departments. At the same time, it also plays many roles such as leader, liaison, dispatcher, planner, etc., which requires nursing managers to have healthy body, vigorous energy and good mentality. Actively supporting and encouraging everyone to participate in various activities organized by the hospital can not only coordinate interpersonal relationships, but also increase the cohesion of medical staff and make nursing work orderly. In the face of honor, we should give credit to nurses, be completely convinced of nurses who have made outstanding achievements and made outstanding contributions, learn with an open mind, never be jealous of crowding out, and dare to cultivate managers who surpass themselves. Managers should also communicate with nurses frequently, and establish mutual trust, encouragement and encouragement with nurses.

Dance and supportive interpersonal relationships make nurses willing to accept management, so that both managers and nurses can get the best psychological effect from their work.

Simply become

Do five things.

1, love (for work)

2. Responsibility (for patients)

3. Self-confidence (for subordinates)

4, cautious, (for operation)

5, the core, (for medical treatment).