Radio and television work experience is about 500 words. In a blink of an eye, the two-month internship is coming to an end. Looking back on these two months' internship, I was deeply touched and gained a lot. In the past two months, under the care and guidance of leaders and colleagues, I have learned rare work experience and social knowledge through my unremitting efforts. I summarize my experience and experience from the following aspects:
First, study hard, integrate theory with practice, and constantly improve your working ability.
In the practice of radio and television news, I always regard learning as an important way and method to acquire new knowledge, master methods, improve ability and solve problems, and earnestly arm my mind with theory, guide practice and promote work. Only by actively thinking and actively using your existing knowledge in social practice can we test the usefulness of knowledge in practice. During the two-month internship, my biggest feeling is that we have learned a lot of theoretical knowledge in school, but rarely used it in social practice, so that theory and practice are greatly out of touch, so that we can't find the direction in our future study and life, and apply what we have learned. At the same time, continuous learning at work is also an effective way to make up for one's own shortcomings. In the information age, society is changing and people are changing. If you don't study, you will fall behind. Through two months of practice, combined with the actual situation of radio and television news post work, I have carefully studied the policies, management systems and work regulations of radio and television news post work, so that the difficulties in the work have been solved most effectively. Through the study of these work regulations, I have further deepened my understanding of all the work and been able to carry out all the work pragmatically.
Second, highlight the key points of work, highlight the key points, and do your duty.
I treat every job with a serious and responsible attitude in the work of radio and television news posts. Although at first I felt that I couldn't find anything to do and get the purpose of exercise because of my lack of experience and understanding in the post of radio and television news, I quickly started from myself, found out the reasons, communicated with my colleagues, and realized my own shortcomings, which quickly changed my role and work orientation. In order to familiarize myself with the work and enter the role as soon as possible, on the one hand, I take the time to consult relevant materials and get familiar with my job responsibilities, on the other hand, I humbly ask leaders and colleagues to give myself a systematic and comprehensive understanding of radio and television news work. According to the actual situation of radio and television news posts, combined with their own advantages, we should seize the key and difficult points of work and go all out to complete the tasks of radio and television news posts. During my two-month internship, I was often praised by my colleagues and leaders.
Third, change your role and devote yourself to your work with great enthusiasm.
From the university gate to the post of radio and television news, at first, I found it difficult to adapt to the change of role and find the problem, so as to solve it. I thought there was nothing to do, so I was a little disappointed. My enthusiasm at first faded a little and I couldn't find my way at all. But I still try my best to keep my original enthusiasm and want to do useful things, and keep doing some chores. At the same time, I also have the courage to help my colleagues do all the work, slowly find my role and understand what I should do. This is a passionate question. As long as I keep great enthusiasm, I believe I will be recognized. There is nothing I can't do, nothing I can't do well, only you are willing to do it. Changing one's role, from a student to a staff member, is not only a change of role, but also a change of concept.
Fourth, cultivate team spirit and cooperate with other colleagues while completing their own work.
In the workshop, I can gain the full trust of the leaders, and at the same time, I can actively assist other colleagues to deal with some housework while completing all the work assigned by my superiors on time. Only when the individual's ability is integrated into the team can the greatest value be realized. During my internship, I fully realized the importance of team spirit.
The essence of the team is * * * progress. Without progress and cooperation, the team is like a mess. Cooperate with each other, and the team will work together in Qi Xin to become a strong collective. Many people often confuse teams with working groups. In fact, there is an essential difference between the two. Excellent work groups, like teams, have the characteristics of sharing information, ideas and creativity, making decisions to help each member work better, and strengthening personal work standards. The working group mainly decomposes the work objectives into individuals, which is essentially around personal goals and responsibilities. The goal of the working group is just a simple sum of personal goals. Members of the working group will not be responsible for the results beyond their own obligations, nor will they try the value-added effect brought by multiple members working together.
Problems with verbs (abbreviation of verb)
Although some efforts have been made in recent months, there is still a big gap from the requirements of the leaders. For example, the theoretical level and working ability need to be further improved, and they are not familiar with the post of radio and television news. These problems are determined to be improved and solved through the internship report in my future work and study, so that I can do my job better.
My experience in radio and television work is about 500 words. I have been working in the radio station for two years. These two years of radio work experience have made me mature a lot, and I have mature ideas and views on my work and life. On the radio, I clearly know that I must keep a down-to-earth working attitude. Only in this way can I keep up with the pace of our work. From the first day I entered the radio station, I felt the working culture here, working hard, innovating constantly and making professional progress. From the first day I took over the program "957 Auto Club", I knew that it would take too much to do this program well. However, I am more confident because I took over this program. In the past two years, I have adapted to the life of radio and paid a lot. However, in retrospect, only these are memorable.
Twenty years ago, I thought it was far away, but now it is here. 20 years is also a heavy task for us. Whether it is the performance of programs or advertisements, I think 20×× years is another year full of tests. As an old man who has worked in radio for two years, there are too many things to do. "Contact the society and contact the market in order to really do the program well." This is a sentence that Zhang will definitely say at every meeting. Running advertising business now is a very important aspect of our work. I think it is also our dereliction of duty to fail to do this task well. In fact, if you think about it carefully, running advertisements is also an important aspect to test whether we work hard. As long as you work hard, you often go out to the enterprise, keep in touch with the market, and then constantly sum up. It is helpful for us to master the correct methods, learn the communication skills with others, society and market, and have a familiar understanding of our own radio station. Running advertisements is no problem. At ordinary times, I also keep learning some articles on how to run advertisements. Therefore, constant experience, frustration and growth should be the most valuable things obtained in broadcasting.
Sometimes I wonder, what have I done for the radio station? How much have you contributed to your career? Just sitting for eight hours all day and doing some step-by-step work, is that so natural, natural? Is there "responsibility, innovation and hard work"? What are my standards in my work? When dealing with a challenging task, have I thought about how to break through? I think if everyone can ask himself this question when facing his own work, and work hard to think, practice, constantly improve, constantly surpass and realize his own value, then we can confidently say that I have added a strength to the unit and made due contributions to the development of the cause.
"Realizing self-worth" is the basis of cohesive strength. The development of a unit and the prosperity of a cause are all driven by the combination of values. What is valuable? Not everyone wants to be a great scientist, a dazzling star and a successful person in all walks of life. The value of a person lies in a character of seeking things for others and an attitude recognized and respected by all. In our ordinary post, being a person who loves learning, thinking hard, seeking truth and being pragmatic, and daring to surpass is the embodiment of his own value.
In order to live up to life and life, we should cherish today's life, cherish today's work and cherish everything we have. Complaining and negativity can only make people more mediocre and decadent; Faced with enthusiasm and passion, our life and work will be full of hope. When we complain about the boring work all day, why not think about how many people are unemployed, worry about maintaining their existing livelihood, sigh the luck of survival, live calmly and work conscientiously, which is a fulfilling life!
Carrying out the activity of "I add luster to housing construction" made me learn to think, learn to learn and experience, which changed my outlook on life and values to some extent.
I have worked in radio and television for two years. I calculated my life course carefully. I'm surprised that my enthusiasm and passion have disappeared over the years. Complaining all day about the unsatisfactory work and life. In this state of life, I have unconsciously wasted precious time. Life is short, fleeting, in fact, life does not need to be wonderful, as long as it is full. In my future life, what should I do to live a life without regrets?
I am very grateful to the leaders of the company for carefully arranging this business training for us, and also to the leaders of the center for giving me such a valuable learning opportunity. This training shows that the company leaders attach great importance to employee training, and also reflects the company's strategic policy of "attaching importance to talents and cultivating talents".
I feel very honored to participate in this training and cherish this training opportunity. Although the training lasted only three days, it was rich in content and thorough in explanation, and interactive communication was arranged. During the training, I listened carefully and took notes carefully. Although I didn't fully master all the training contents, I learned a lot from it and got some experiences, which are summarized as follows:
First, recognize the situation clearly and strive to maintain and maintain customers.
Through teacher Yu Shangxiang's explanation on "customer maintenance and practical skills improvement of radio and television network", we have a further profound understanding of the competition status and future development direction of radio and television network industry. Nowadays, the general trend of triple play is irreversible, and the broadcasting business is no longer the monopoly business of the broadcasting network, which means that the broadcasting network will face more and more competitive pressure in the future. However, with the advent of the Internet era of triple play in internet plus, radio and television networks have also ushered in new development opportunities, which can be described as both challenges and opportunities, as well as pressure and motivation. The trend of triple play requires radio and television network departments at all levels to recognize the situation, face up to challenges, seize opportunities, conform to the trend, and quickly complete the transformation of customer maintenance roles. For each of us, we should face the pressure, change our ideas as soon as possible, actively integrate into the company's transformation and change, turn pressure into motivation, start from me, constantly enrich our business knowledge, continuously improve our service level, enhance customer satisfaction, and do a good job in customer maintenance and maintenance in the new era of triple play.
Second, improve the quality and constantly improve the level of customer service.
By attending the course "Workplace Etiquette and Gold Medal Marketing" taught by Mr. Yang, I fully realized the important role of workplace etiquette in customer maintenance and maintenance, and also felt the good intentions of company leaders in curriculum arrangement. Customer maintenance and maintenance in the new era of triple play is very important for the future development of radio and television networks. Customer retention and maintenance can not be separated from high-quality service marketing, and workplace etiquette is a direct embodiment of the marketing service quality of an enterprise employee. As Teacher Yang said, workplace etiquette is a booster for business people to help enterprises improve their image.
As a radio and television network customer service staff, I deeply feel that I must define my role in the company's future power grid reform, step up the study of customer service staff's standard professional etiquette, strive to master customers' purchasing psychology and skills, constantly improve my service marketing awareness and customer service level, and win more customers' trust and recognition for the company.
These are some of my experiences in this training. Although the training is over, I can't stop studying. In the future work, I will still strengthen the study of the training content, thoroughly understand the training content and flexibly apply it to my work, constantly improve my professional work level, and strive to make my work more satisfactory to the leaders and create more benefits for the company.