(2) SIM cards, valuable cards, petty cash, invoices, various statistical reports, etc. Those involved in daily counter business are required to check accurately after work, and they can only leave their posts after filling in correctly.
(3) It is required to establish account books for all kinds of cards, check them daily, and make regular inventory every month to ensure that the purchase, sales and storage are consistent.
(4) SIM cards and promotional items should be managed safely and the accounts (cards) should be consistent, and they should be filled in carefully and accurately according to the outbound documents.
Input warehouse accounts timely and accurately and fill in monthly reports; Promotional items are entered into the logistics website daily to ensure timely and accurate entry of outbound items in the current month; Special numbers shall be executed in strict accordance with the Regulations on the Administration of Special Numbers.
(5) Monthly invoices, various statistical reports and other materials must be counted at the end of the month, and the usage of invoices must be statistically correct. If there are any errors in the reporting requirements of various reports, the office director and relevant employees shall be responsible.
(six) the income of the business hall must be sent to the bank every day, and the bank payment form is consistent with the daily report of the business hall, which will be printed after the next day's statistics.
(seven) a box of 3000 invoices, to collect the whole box, the whole box returned, the side box invalid. According to the serial number, pages and blank invoices cannot be missing. For a set of one or two invalid invoices, it is necessary to affix an invalid stamp and indicate the reasons. After the whole box of invoices is used up, the invoice stub together with the bill use form should be returned to the audit office of the business hall in time; Do not open private invoices at will; Invoices should be properly kept and handled according to cash management.
(eight) report the use of various cards and bills to the competent department in the form of statements every month, and the competent department shall conduct spot checks and supervision.
(9) Submit all kinds of statements according to regulations without delay, and the submission time is 16,1,1,2 1 and 26/each month.
In case of Saturday and Sunday, the form will be postponed to Monday, and the form must be submitted on 126 every month. Print the report on the day it is sent and return the receipt.
It must be consistent with the statement, so that it is not bad.
2. Sales staff confidentiality system:
(a) in order to safeguard the rights and interests of the company and customers, to ensure the integrity and confidentiality of the company and customer information, to prevent information from being
Leaking has a negative impact on the company, and the business hall should implement a strict business confidentiality system.
(2) The requirements of the commercial secrecy system are as follows:
1. Strictly abide by various communication confidentiality systems;
2. It is strictly forbidden to take all kinds of business data out of the work site without authorization;
3. It is forbidden to disclose all kinds of statistical data;
4. Do not load the software unrelated to production into the business system terminal without authorization, do not use the system terminal to play games, and prohibit irrelevant personnel from using the system terminal and office equipment at any time. Any terminal connected to the system shall not be connected to the external network. Keep SIM cards, valuable cards and other items properly.
5. The shop assistant should refresh the interface in time after the customer's business is completed, so as not to expose the relevant information of the customer, and it is strictly forbidden to query the customer information for people other than the customer himself.
6. Without the confirmation of the director of the business hall who contacted the superior competent department, the business personnel are prohibited from answering any questions about the business amount, business number, acceptance type, business arrangement and so on.
7. All work orders, statistical reports and other related items at the business front desk are strictly forbidden to show to irrelevant personnel, and the business halls should be interrelated.
Custody clause. Chapter III Main Work Contents of Shop Assistants (Proficiency)
Salespeople must do it every day.
Pre-shift preparation: Sales staff need to make a series of preparations before the morning meeting: gfd tidies up the business premises, clears the card list, prepares business items and conducts business process inspection. After getting ready for the handover, wait for the manager on duty to check. Attend the pre-shift meeting: the salesperson should attend the pre-shift meeting in the business hall on time, make gfd meet the standard, have a good mental outlook, actively participate in the content of the pre-shift meeting, and be not late or absent.
After the business is over, tomorrow's business supplies should be fully prepared.
Hygiene after work: After the business is over, the salesperson should clean up his business area, so that the environment is clean and tidy, and the items are placed in an orderly manner without potential safety hazards.
Chapter IV Detailed Rules for the Implementation of Business Acceptance (Mastering)
I. Valid certificates:
(1) Valid certificates are the identity certificates that customers need to submit when handling related businesses, including valid certificates for individual customers and valid certificates for corporate customers.
(2) Individual customers: valid certificates include resident ID card, household registration book, passport, military ID card, armed police ID card, Hong Kong and Macao Mainland Pass and Taiwan Province Mainland Pass, among which:
1. The household registration book is only applicable to minors under 16 who have no ID cards: military ID cards include military citizen ID cards and officers.
Card, soldier card, customers of post-paid products must provide certificates from local authorities and troops; Passport acceptance is only applicable to foreign users; The driver's license can not be used as a valid identity document for customers to handle network transfer, reloading and product conversion business, but it can be used as a document for other businesses; An expired ID card is not a valid ID card;
2. If the customer's identity certificate is lost or damaged, and the valid certificate cannot be provided, the identity certificate issued by the public security organ and stamped with the seal can be provided.
(3) Corporate customers: Valid certificates include any of the following three combinations, and customers can choose any of them when handling.
Species:
1. A copy of the business license stamped with the official seal (the stamped part is not a copy), and a valid personal identification certificate of the unit manager is attached;
2. A copy of the organization code certificate stamped with the official seal (the stamped part is not a copy), and a valid personal identity certificate of the unit manager is attached;
3. A copy of the company's letter of introduction stamped with the official seal (see attachment: letter of introduction template) (the stamped part is not a copy). The customer can provide the company's letter of introduction with valid personal identification of the agent of the company, but it must include all the information elements in the letter of introduction template.
2. Specification for the use of business acceptance texts: The business acceptance texts used in business halls mainly include business acceptance forms and online services.
Service agreement, supplementary agreement for individual special services. Acceptance personnel should carefully review the contents of the network access agreement and application form.
And valid documents. Network access service protocol 1
One copy is kept by the user, and the other copy is filed by the company for future reference.