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How to improve quality awareness? ppt
The ways to enhance employees' awareness are as follows: First, establish the awareness that quality is the lifeblood of an enterprise. All employees should realize that if the product quality is not good, there will be no market for the product, and if the product has no market, the enterprise will lose its profit source. After a long time, enterprises will close down, followed by employee unemployment. Of course, for our company, the product market is good at present, and I hope it will be better in the future, but we should be prepared for danger in times of peace and make the product quality better. Second, establish the customer awareness of quality, take the customer as the center, regard yourself as the customer, as the operator of the next process, and as the consumer of the product. In this way, we consciously do a good job, everyone does a good job, and the quality of the products is guaranteed. If we cut corners at work, it will harm our own vital interests. Third, establish a sense of quality prevention. "The quality of products is produced, designed, not tested. We must do things well first. " This is not a slogan, which well reflects the preventive nature of product quality. If our quality control is not controlled from the source, it will be difficult for us to control the quality of our products. Even if a lot of inspection manpower is invested in production, the cost of products will be greatly increased because a large number of defective products and even waste products are not controlled from the source, which will cause heavy burdens and losses to the production cost of enterprises. Moreover, the quality problems of some products may not be remedied when they are discovered in the later process, which requires us to do things well at the first time to prevent quality problems from happening. Fourth, establish the project consciousness of quality. Quality management is the whole process and the whole company, and the work between all processes and departments of the whole company must be orderly and effective. All quality managers and operators must strictly abide by the plan. If they don't work according to the procedures, the chances of making mistakes will increase and the quality of products will not be guaranteed. Fifth, establish a sense of quality responsibility. Dr. Zhu Lan, an American quality management expert, believes that 80% of the quality problems are caused by management, while only 20% are caused by employees. In other words, the controllable defects of managers account for about 80%, and the controllable defects of operators are generally less than 20%. The principles to distinguish the controllable defects of operators from those of managers are as follows: a. Operators know what they are doing and why they are doing it; B. Operators know whether the products they produce meet the requirements of specifications; C. The operator knows what will happen if the products he produces do not meet the specifications; D. the operator has the ability to correctly handle abnormal situations. If the above four points have been met, and there are material conditions such as equipment, tooling, testing and materials in production, the fault still occurs, which is considered as a defect that the operator can control. If any of the above four points cannot be met or the material conditions such as equipment, tooling, testing and materials are not available in production, it is the responsibility of the management. Only by understanding the responsibility of quality problems can we improve the problems and improve the quality. Sixth, there is no best quality, only a better sense of continuity; Quality improvement is a continuous, cyclic and continuous improvement process, which follows the PDCA cycle model and can be simply described as: p-plan: making an improvement plan according to the requirements of products; D- implementation: implementation plan; C- inspection: inspection of processes and products according to product requirements; A— Disposal: Take measures to continuously improve product quality. Only in this way will the quality of our products continue to rise, and only in this way will quality and innovation continue to win the market. Seventh, it is the eternal goal of the enterprise to establish the consciousness of quality cost, ensure quality and pursue profit. If an enterprise wants to develop, it must pay attention to the production cost. However, cost is closely related to quality. If the quality is good, the cost of the product can be minimized. If the product quality is not good and customers often complain about returning goods, then his cost will be high, and even the enterprise will be driven to a desperate situation. The reason for the decline of many enterprises is not because there are no customers and no orders, but because the internal management of enterprises is not good and the cost cannot be reduced, so we should take a warning. But the stricter the quality, the better for the enterprise. On the contrary, excessively improving product quality will lead to excess quality and increase production cost. Therefore, in production, we require all processes and links to be done in strict accordance with customer standards, so as to minimize costs and improve market competitive advantage. Eighth, with the development of the times, the concept of quality management is constantly updated and needs to be learned. 2 1 century successful enterprises will belong to those that keep learning and growing. Only by strengthening internal training and improving the innovation ability of all employees can the enterprise flourish and change with each passing day. Therefore, "quality begins with education and ends with education."