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How to Cultivate the Team Spirit of Account Managers
One of the successful experiences of world-renowned KFC enterprises is to have an excellent team. There is a song that sings well, "Unity is power", and the power of teamwork is infinite. Team spirit reflects one's quality, one's ability, one's spirit and ability to cooperate with others. As a big collective, the tobacco enterprise team is an organic whole. As a member of the team, only by fully integrating into this organic whole can we maximize our value. Self-confidence is an objective evaluation of everyone's own value. Cultivating self-confidence allows us to encourage ourselves to make progress with great strength and better carry out teamwork. When dealing with retail customers, don't treat customers as gods, but as "people". People's structures are mutually supportive. God serves people, but people have needs. Therefore, tobacco marketers should have a heartfelt love for retail customers, and need to constantly look for customers' needs and ways to truly serve customers. Faith can move mountains. Stick to everything, never give up lightly until you reach your goal. Training and organizing activities Training or organizing some group activities is an important way for many enterprises to cultivate team members' cooperative spirit. For example, some companies provide employees with a group outing and two team training opportunities by department every year. When participating in activities, departments can freely combine. By participating in activities and training programs, employees get to know each other and have a sense of trust, which not only shortens the distance, but also enhances cohesion. Now, every year, the Municipal Tobacco Company organizes customer manager training activities, which can make the customer managers clearly realize that the tobacco enterprise is a whole, and the customer manager team is a team, and one of them cannot be lacking. The team spirit cultivated in the training activities will be brought to their work. Let account managers identify with the team, be willing to sacrifice their own personal interests and cooperate with each other to complete the work. The company encourages every account manager to constantly improve his professional skills, master all kinds of relevant knowledge and improve his self-cultivation. It is best to work as a team. China people have always regarded "speaking less and doing more" and "silence is golden" as the most precious things, and everyone stubbornly believes that hard work is the magic weapon to achieve brilliant career. However, it ignores the communication ability of individuals in the team. Good communication is an essential ability for account managers. Sincere and equal internal communication is the basis of creating a team cooperation atmosphere. Tobacco enterprises should encourage employees to fully express their ideas and suggestions, and team members should actively communicate with team members and put forward their own ideas. However, to establish the principle of communication is to tell the truth and must not lead to other aspects. Reach an agreement on the main links. This decision-making process leaves enough space for team members to actively communicate and discuss the best feasible scheme. In the process of participating in decision-making, team members support each other and make progress together. The communication language that must be mastered when building team spirit: the most important eight words: I admit that I made a mistake! The seven most important words: You did a good deed! The five most important words: let's work together! The four most important words: try it! The two most important words: we ... the most important word: your ... account manager's communication ability is very important in the team work of tobacco enterprises, and continuous communication is the most important ability to enable account managers to better develop team spirit. Only by starting from themselves, adhering to the spirit of dialogue, expressing opinions and discussing problems at the same time in a method and level, and collecting experience and knowledge, can team members gather knowledge, motivate themselves and the team, and better carry out team cooperation. Always say "we", forever! Always say "we"! To be a qualified member of the tobacco team, you must strive to form the habit of not using the first person in the team, because almost everything you do in the team is done in cooperation with others and is undertaken by "us". So, when you want to say the word "I" again, please seriously think about all your colleagues and those you may have missed ... When employees in tobacco enterprises use "I" instead of "we" of the whole team, they are used to taking the credit of the whole team as their own, ignoring the efforts of the whole team when evaluating and rewarding, making the whole team an accessory of "I" itself, leading to the whole team. A tobacco enterprise is like a machine. The normal operation of the machine needs the mutual cooperation of all parts, which are indispensable. Otherwise, it will affect the efficiency of the whole enterprise and paralyze the whole team. Enthusiastic, help everyone around you as a team member of tobacco enterprises, we must remember that only a team that gives full play to its role is the most competitive team; Only in one of the most competitive teams can individual value be reflected to the greatest extent! When you need the help of team members, you should accept the help of other team members with an open mind, make every effort to improve your ability, and don't let yourself drag down the whole team. When other team members need your help, you can't just focus on your own progress and ignore other people's problems. When we are in the same team, only by trying our best to keep the level of all team members "high enough" can we give full play to the role of the team. The importance of enterprise team spirit lies in the embodiment of individual and group strength. A stream can only produce broken waves, and a hundred rivers and seas can stimulate stormy waves. The relationship between individuals and corporate teams is like a stream and the sea. Each of us should be integrated into the collective of tobacco enterprises and give full play to the role of individuals. Better cultivate team spirit. In a word, team spirit is the indispensable essence of any enterprise organization. Only by being good at cultivating team spirit and creating a harmonious working atmosphere can we better carry out team cooperation.