Model essay on personal excellent work plan of nursing department employees 1
In the past 20 years, we will continue to implement various nursing management systems based on "patient-centered, quality-centered, safety-focused, and satisfaction-oriented" and "the assessment standards of four modernizations township hospitals" to enrich the content of high-quality nursing services, not only to improve and continuously improve, but also to implement all the work. The nursing work plan is formulated as follows:
First, strengthen scientific management and improve nursing quality.
The head nurse and quality control team often go deep into the ward for inspection, supervision and evaluation. The evaluation method is to evaluate nurses on the spot, check patients, check records, listen to doctors' opinions, and enhance the awareness of all staff to participate in quality management.
1, strengthen the assessment of head nurses' target management, and make all nursing quality up to standard. The head nurse is required to go to night shift once a month and be on duty once on Sunday, and give an open class, so that the nursing unit has zero errors.
2, adhere to the patrol management, patrol to the ward every day, found that the problem timely feedback and rectification.
3, nursing safety meeting every month, the hospital safety inspection not less than 12 times.
4. Strengthen the head nurse's awareness of routine inspection of the hardware facilities of the department, strengthen the performance and safety inspection at ordinary times, timely find problems and maintain them in time to keep the equipment in good condition.
5, according to the hospital infection management standards, focus on strengthening the implementation of disinfection and isolation system and medical waste management.
6, adhere to the annual plan, monthly arrangement, weekly focus, continue to carry out the comprehensive quality inspection of nursing once a month, so that the inspection has a summary, analysis, feedback, tracking, clear rewards and punishments, briefing and publicity.
7. Carry out activities such as nursing safety and quality month, basic nursing quality month, specialist nursing quality month, health education quality month, ward management quality month, and nursing medical record quality month to effectively improve nursing quality.
Second, optimize the service process and improve the service attitude.
1. Ensure that the treatment and nursing environment of patients is clean, tidy, comfortable and safe.
2. Further standardize nursing service terms and strengthen nurse-patient communication.
3. Hold a symposium once a month. Through talking with patients, issue satisfaction questionnaires, solicit opinions from patients and their families, and obtain patients' needs and feedback information.
4, strengthen the education of service consciousness, nurses on duty sincerely receive patients, send patients to bed, and take the initiative to inform patients of admission and provide health education guidance.
5. Continue to carry out three-dimensional nursing satisfaction survey, and the qualified rate is over 90%. Those who are praised by name will be rewarded.
6. Carry forward the team spirit, set up advanced models, show the elegant demeanor of nurses, and commend the "Top Ten Nurses" during the "5. 12" period.
Third, guard against nursing risks and ensure nursing safety.
1. Implement the nursing quality management system such as the system of three checks and seven pairs, the system of disinfection and isolation, and the system of succession, earnestly perform the duties of each shift, and do a good job in five shifts such as bedside handover, oral handover, written handover, key handover, and various items handover.
2, perform the function of nursing quality management, conscientiously implement the reporting system of nursing adverse events, analyze nursing errors and complaints every month, discuss nursing errors in and out of the hospital as an example, learn lessons, and put forward preventive and improvement measures. In order to reduce the occurrence of nursing defects, the head nurses and individuals should be held accountable for the departments and individuals with recurring problems.
3. Strictly implement the primary inspection system, emphasize the secondary inspection in place, and put an end to serious mistakes and accidents. Conscientiously implement the patient identification system and standardize the safety label of bedside cards.
4. Standardize the writing of nursing documents, analyze nursing records regularly, and reduce potential safety hazards.
5. Strengthen the management of key patients, such as surgical patients, critically ill patients and elderly patients. Assessing the existing and potential risks of patients, as the focus of discussion during the shift change, attracts the attention of each class.
6. Strengthen the risk management of key links, such as night shift, middle shift and holidays. Arrange shifts reasonably, reduce shift frequency, reduce work loopholes, and pay attention to cultivating nurses' cautious and independent spirit.
7, improve the nursing emergency risk plan, improve the emergency ability of nurses.
8. Strengthen safety management: such as the handover of critically ill patients, difficult patients, surgical patients and newly admitted patients, the prevention of pressure ulcers, the management of special drugs and patient pipelines, and evaluate the existing and potential risks of patients.
Four, strengthen business training, improve the technical level.
1. Organize nurses to learn emergency plan, operation skills, basic nursing, disease nursing routine, nurses' regulations, graded nursing and nursing quality evaluation standards in stages, so as to be planned, implemented, assessed and evaluated.
2, strengthen the training and assessment of first aid skills, master the use of first aid drugs and equipment.
3, focus on strengthening the training and assessment of new nurses and junior nurses.
4, strengthen the basic skills assessment, not a mere formality, regular sampling.
5. Strengthen the study of hospital service etiquette and strengthen the cultural awareness of nurses.
6. Learn relevant laws and regulations and raise awareness of risk prevention.
7, the first month to organize a nursing ward round, emergency inspection, case discussion, each subject has health education guidance every month.
8. Arrange nursing staff to go out for study, training or short-term academic exchange.
Model essay on personal excellent work plan of nursing department employees II
In the new year, with the improvement of department conditions, higher requirements are put forward for nursing work. We should take this opportunity to pay close attention to the quality of nursing service, strictly implement rules and regulations, strengthen professional and technical training and build a high-quality nursing team. Around the overall goal of the nursing department, orthopedics has formulated the following work plan:
First, highlight professional characteristics and build a nursing brand.
As a professional and technical industry, it is the top priority of orthopedic nursing to find a correct position in opportunities and challenges and take the road of professional construction. The department focuses on training two responsible nurses to guide patients to carry out functional exercise. Further improve the means and methods of functional exercise guidance and adopt various forms of education to achieve results. It is planned to make functional exercises for common orthopedic diseases in _ _ _ _ _ _ _ _, and make a book with color pictures, so that patients can better understand the significance and methods of functional exercises.
Second, do a good job in quality management.
1, in view of the difficulties and key issues in nursing work, set the work focus, and insist on integrating the humanistic nursing concept of "patient-centered" into more practical and specific work details.
2. Carry out, permeate, run through and implement standardized nursing quality standards in the whole work of each nurse, so as to make nursing quality management rule-based and form a virtuous circle.
Evaluate the quality of nursing from the patient's point of view, and take the patient's satisfaction as an important index to evaluate the quality of nursing, so that patients can really benefit from quality management.
Third, conduct standardized training.
1, cooperate with the nursing department to establish standardized training for nurses. Nurses with different seniority and ability have different training, so that everyone can develop the habit of active learning.
2. Continue to pay special attention to specialized knowledge training, improve nurses' professional quality, adopt effective learning methods such as nursing business rounds and bedside demonstrations, and improve the form of business rounds. Let experienced old nurses give lectures to new nurses and impart nursing experience. When the concept is vague, let's discuss and solve the problem together.
3. Conduct bedside nursing rounds every day, conduct secondary business study every month, conduct nursing operation demonstration and assessment once a month, and conduct teaching rounds once a month.
4. Encourage all nurses to participate in training inside and outside the hospital, exchange experiences and learn new technologies and knowledge.
Fourth, sort out the nursing process and inform.
1, a reasonable nursing workflow is the basis for the smooth development of daily work. There should be a reasonable workflow to guide the daily work of nurses in basic nursing, specialist nursing and health education. It is planned to refine each link on the basis of the existing workflow of undergraduate course, which is truly in line with the actual clinical work and feasible.
2. Effective nursing notification is necessary for patients to cooperate. We will improve admission notice, posture, treatment, special precautions and specialist rehabilitation.
Five, earnestly implement the "patient-centered" service.
1, complete the change of nurses' concept, and change the past "I want to serve" into "I want to serve". Improve the etiquette and accomplishment of nurses and create their own nursing.
2, "patient-centered" service, specific to every detail of nursing behavior.
Establish standards for every work link from admission to discharge.
Sixth, cultivate excellent teams.
1, the advantages of nursing staff in hair department, using advantages to guide their work and give full play to their personal specialties.
2. Establish team spirit, let them make achievements in collaborative work and give full play to their personal strength.
Let everyone participate in management to enhance their sense of responsibility and ownership.
Seventh, do a good job in information transmission and document arrangement.
Every time I attend the morning meeting on the second day of the hospital meeting, I will convey the original content, and the department staff will convey and sign in. Store the distributed documents in categories for reference. It is planned to designate a special person to manage these documents. Strive to keep pace with hospital thought and actively integrate into hospital culture construction.
Eight, to carry out the cost-benefit study of nursing.
Avoid the idleness and waste of resources, improve the utilization rate of resources and rationally allocate nursing resources.
Quantitative analysis can provide more health services suitable for social needs with as little manpower and material resources as possible, and achieve better economic and social benefits.
Model essay on personal excellent work plan of nursing department employees 3
In 20____ _, the nursing department will focus on hospital management objectives, adhere to the quality and safety of nursing as the core, and carry out work from standardized management, team building, high-quality nursing services and other aspects. Now the specific plan is as follows:
I. Work objectives
1. Strengthen nursing quality and safety management, continuously improve the quality of nursing service, and ensure nursing safety.
2. Strengthen the connotation of high-quality nursing service, carry out high-quality nursing service in depth and improve service quality.
3. Strengthen the training of head nurses and nurses, and effectively improve the overall quality of the nursing team.
Second, the work indicators
1, the qualified rate of "three basics" assessment of nursing staff reached 100% (the qualified standard was 85 points).
2. The training rate of nursing staff reached 95%.
3. The qualified rate of basic nursing is 100% (the qualified standard is 85 points).
5. The qualified rate of nursing document writing is ≥90% (the qualified standard is 90 points).
6. The intact rate of first-aid articles ≥ 100%.
7. The qualified rate of disinfection and sterilization of conventional instruments is ≥ 100%.
8. One person, one needle, one tube and one use disinfection qualified rate reached 100%.
9, ward management qualified rate of 95% or higher.
10, and patients' satisfaction with nursing service was ≥95%.
1 1, and the completion rate of the annual work plan is ≥95%.
Third, specific measures.
(1) Strengthen nursing quality and safety management to ensure nursing safety.
1, implement the two-level management system of nursing quality, especially improve the head nurse's ability to find and solve problems, and at the same time give play to the quality control role of the quality control team of the department, clarify their respective quality control priorities, enhance the awareness of all staff to participate in quality management, and improve the quality of nursing.
2. Do a good job in environmental monitoring of nursing staff: strengthen the management of new employees and thoughtful and emotional employees, focus on account, focus on classes, focus on teaching, do a good job in nursing safety management, reduce errors and accidents, and ensure the safety of patients seeking medical treatment. 3. Do a good job in patient monitoring: focus on the supervision and inspection of newly admitted patients, critically ill patients, surgical patients and patients with potential medical disputes.
3. Do a good job in monitoring the nursing operation: transfusion, blood transfusion, injection of various allergy tests, etc. Although it is a daily work, once there is a problem, it is a life-threatening event and the focus of monitoring in nursing management. It is necessary to strictly implement the inspection and patrol system, and strictly abide by the management of "whoever executes is responsible" and "who signs is responsible" to prevent accidents.
4. Do a good job in hospital infection monitoring: strictly abide by the disinfection and isolation system, conduct hospital awareness training and inspection once every quarter, and strictly monitor the environmental sanitation of the ward, and the monitoring results should meet the standards. At the same time, do a good job of disinfection at any time, terminal disinfection and daily disinfection and sterilization. After the articles are used, they should be disinfected according to the principle of treatment.
5. Do a good job in the monitoring of medical waste: seriously organize all departments to study the Regulations on the Management of Medical Waste, strengthen the training of laws and regulations, professional skills, safety protection and emergency treatment for medical personnel, cleaners and staff engaged in the collection, transportation and storage of medical waste, conduct regular inspections to prevent the leakage and loss of medical waste, and implement the management rules and regulations of medical waste in our hospital.
6. The nursing department will check the hidden dangers of nursing safety from time to time, find problems, solve problems, analyze reasons, learn lessons, put forward preventive and improvement measures, and investigate the relevant responsibilities of departments and individuals with the same recurring problems to prevent serious accidents.
(2) changing the concept of nursing and improving the quality of service;
1. Cultivate nurses to establish the concept of "patient-centered" and improve their awareness of active service. Take the patient's voice as the first signal, the patient's needs as the first need, the patient's interests as the first consideration, and the patient's satisfaction as the first standard. On the basis of cultivating nurses' daily etiquette, further standardize nursing operation language and nurse-patient communication skills, and carry out smiling service throughout the process; Cultivate nurses and establish a good professional image. In particular, strengthen the education of service image and service consciousness of nurses in the guidance and window departments, and put the whole guidance service for hospitalized patients in place.
2. Collect the information of nursing service demand, and the nursing department should obtain the patient's demand and feedback information by understanding the opinions of return visit, talking with patients and issuing satisfaction questionnaires. We should always communicate with outpatient doctors, listen to their problems and opinions on nursing, and take improvement measures. At the same time, give incentives to the best nurses, arouse their enthusiasm for work, achieve real active service in thought and action, and earnestly "serve with heart and create emotions"
(3) Strengthen the training of head nurses and nurses' working ability, and effectively improve the overall quality of the nursing team.
1, the head nurse should improve her own quality, set an example, arrive at her post 15 minutes in advance every day, and check the quality of night shift work and the situation of critically ill patients and newly admitted patients.
2, the head nurse should schedule in advance every week, reasonable scheduling, flexible scheduling, pay attention to qualifications and ability, to ensure safety.
3. The nursing department organizes the nursing staff in the whole hospital to study business once a month, and the departments organize business study once a week. The basic theory assessment is conducted twice every quarter [three basics and specialized knowledge] and the technical operation assessment is conducted once [fifty technical operations].
4, strengthen the training and assessment of nursing system, responsibility, process and emergency plan.
(4) Strengthening nursing quality management.
1, pay special attention to the quality and safety management of nursing in all subjects, check the quality and safety of nursing once a week, and strictly implement the nursing operation specifications to ensure medical safety.
2. Each nurse is required to know eight things about primary care and critically ill patients: [bed number, name, diagnosis, symptoms and signs, auxiliary examination, treatment and nursing, illness change, psychological state, etc. ].
3. Pay special attention to the "four specialties": special personnel (new nurses, nurses with weak sense of responsibility and fluctuating thoughts and emotions), special time (noon, evening, holidays), special patients (old and infirm, infants, critically ill patients, major surgical patients), special operation nursing patients (unconventional operation or difficult technical operation, new business and new technology development, etc.). ).