Customer service refers to the customer service work (accepting customer consultation and helping customers solve their doubts), or the organization that undertakes customer service work. In different industries, the scope of customer service answering questions is different. For example, game customer service is to accept the work of game members and consult the players or their institutions themselves. Generally speaking, their services include the following aspects: 1, opinion handling; 2. Data management; 3. Technical support; 4. Internal cooperation; 5. Customer demand analysis. Good customer service is the key to enterprise success!