1. Etiquette overview. Explain what etiquette is from the source. If this is not done well, it will be difficult for the follow-up training to be effective.

2.gfd。 Ladies and gentlemen, gfd. This is very important for toll collectors, such as smiling.

Besides these, you can also use them in your daily life and work:

1, telephone etiquette

2, basic social etiquette: ride, elevator, lead, send items, etc.

3, catering etiquette: seated, ordering, pouring tea, toasting, serving, etc.

4. Meeting etiquette: seats, speeches, etc.

The last four points are closely related to everyone. If we only talk about the etiquette at work, everyone's acceptance will be lower. If the training can balance work and life, the atmosphere of the training site will be better and the transformation of the training effect will be better.