I don't know which district you are in. Look for it from these phones.
There have been similar incidents in both the Evening News and the Metropolis Daily. They all complain first and then mediate. If mediation fails, you can call Metropolis Daily at 23602222.
City Consumers Association 2446 1524, 24463059 Heping District Consumers Association 272 103 15.
Hexi District Consumers Association 882303 15 Hedong District Consumers Association 243 103 15
Hebei Consumers Association 262203 15 Nankai Consumers Association 274 103 15
Hongqiao District Consumers Association 273303 15 Tanggu District Consumers Association 258903 15
Hangu District Consumers Association 256603 15 Dagang District Consumers Association 632 103 15
Dongli District Consumers Association 249603 15 Xiqing District Consumers Association 279203 15
Jinnan District Consumers Association 285203 15 Beichen District Consumers Association 868 103 15
Ninghe Consumers Association 255903 15 Jinghai Consumers Association 289403 15
Baodi Consumers Association 292403 15 Jixian Consumers Association 29 1203 15
Consumers Association of Development Zone 253203 15