Time flies, the sun and the moon fly, and in a blink of an eye, it is 65438+ February in xxxx. On this day when I bid farewell to the old and welcome the new, I, like many colleagues at Yonghui, work hard while looking back on the past and thinking about the future.
In xxxx, I worked in Yonghui Qiao Rong Supermarket. I am very happy, very moved, and also very flamboyant about my personality.
First, I am happy.
Yonghui Qiao Rong Supermarket is characterized by a clean shopping environment and enthusiastic staff service. In Qiao Rong Supermarket, employee Qi Xin and Qi Xin worked together to implement Yonghui's operation system and service concept in their daily work. The staff here are amiable, and the customers here can do civilized shopping. Working in such a civilized environment is really a pleasure.
I think my working time in Yonghui will be a happy milestone in my life. Of course, the journey of life can't be smooth sailing, and everything can't be smooth in practical work. Occasionally, employees will quarrel about their work, and occasionally there will be an argument in the supermarket. But after many times of communication, the dispute was quickly eliminated, and the supermarket returned to its old * * *. I deeply understand that communication brings colleagues closer, communication makes employees and customers more harmonious, and communication makes me find happiness in my work.
Second, I am very touched.
The pioneers of Yonghui Group pioneered the mode of "changing agriculture into super-agriculture" with diligence and wisdom, adhered to the service concept of "consistent income every day" and implemented the service purposes of "people's livelihood" and "people". In Yonghui Qiao Rong Supermarket, there are publicity columns, the general manager's mailbox, the store's help mailbox, the front desk poverty alleviation donation box, the service desk Red Cross donation box, and the Qiao Rong store employee subsidy fund, which all move me.
As the saying goes, "If you don't follow the rules, you can't be Fiona Fang". In Yonghui Qiao Rong Supermarket, I often personally experienced or witnessed: staff management system assessment, safety training, service etiquette training, fresh food department skills training, etc. The leaders of all departments in Qiao Rong Store patiently trained the new employees of Yonghui with the flavor of the times. I am particularly moved that the leaders here treat employees with more criticism and education and less punishment. This management method of "serving people with morality" is deeply rooted in the hearts of the people. Working here, all employees have a sense of belonging.
The employees of Yonghui Qiao Rong Supermarket adhere to the spirit of "diligence" and work conscientiously in their respective posts. I often see the employees of the supermarket department delivering goods to customers and are willing to be intimate porters; I have seen the staff of the fresh food department deliver fruits to elderly customers living in nearby communities. I also see that customers often hold thank-you letters and say that they want to thank some employees at the front desk ... Yonghui colleagues have won customers' appreciation and praise with practical actions. It turns out that you don't need to look for it. It happens every day, and so do your colleagues at work.
Third, I flaunt my personality.
I have been working in the loss prevention department since I joined Yonghui. Once I went to the office after work to see my previous friendship, among which "You are a landscape" recommended by the fourth board of directors of xxxx brought me a lot of inspiration and encouragement. The article wrote: "You don't need to look up to others ... You just stand on your own position and constantly show the rich connotation of your inner world!" It can be seen that the leaders of Yonghui Group have been encouraging employees to strengthen their beliefs and show their talents, personalities and elegant demeanor.
Driven by this powerful spiritual force, whenever the loss prevention department holds a meeting, I will boldly ask some questions to my superiors for your participation. To this end, I have been respected by my colleagues and appreciated by my leaders. The loss prevention department of Qiao Rong Store has been adhering to the concept of "brainstorming" and tacitly cooperating with other departments to maintain the security facilities and shopping order of the whole supermarket. In this proud team, while showing my personality, I earnestly learn from my colleagues' work experience, learn from each other and enrich myself.
Fourth, continue to work hard xxxx…… ... ...
Xxxx year is coming, and all Yonghui colleagues will continue to write a new chapter with diligence and wisdom. I think every employee who is interested in working in Yonghui Enterprise will face new opportunities and challenges. As we all know, the comprehensive strength of Yonghui Group is growing. In xxxx, the new Yonghui Supermarket will be opened one after another, which undoubtedly provides a broad development space for the on-the-job Yonghui employees. As a member of Yonghui Enterprise, why don't I make bold progress?
In xxxx, while further correcting the working mentality, improving working methods, enhancing service awareness and communicating with people have been included in my work plan. It is true that determination and experiment are not as weighty as actual actions.
I like the song "People Paddle and Sail". "One chopstick is gently broken, and ten pairs of chopsticks are firmly held in bundles ..." The lyrics reflect the greatness of team strength. I am willing to put my work enthusiasm into the collective strength, realize my life value and grow up with Yonghui.
extreme
Everything is difficult at the beginning, everything must be tried, and it must go through the beginning, the process and the failure. Since working in Jinmao supermarket, I have learned that many things look much simpler than doing them. Even a small supermarket is not easy to operate, not only careful, but also strategic and planning.
Trying the taste of doing business, increasing my own experience, making myself know more about society through personal practice, increasing my knowledge in practice, exercising my talents, cultivating my resilience and testing whether what I have learned can be applied to practice are the main reasons for my work in the supermarket this time. Before going to work, an elder once warned me: Do more work and talk less when going to work! Simple as it is, it is difficult to do. In this work, in order to make it more perfect, I insist on the following:
First, never violate the rules of the supermarket. As the saying goes: national laws, family rules. Naturally, Jinmao Supermarket has also formulated some corresponding rules, such as: no loitering, no chatting, no cell phone, and so on. Although these regulations seem strict, I think this is only the embodiment of the most basic sense of responsibility.
Second, whoever it is can come at any time. Internship in the supermarket is sometimes very busy. Especially Monday, Tuesday and Wednesday, these three days are checkout days, and many suppliers deliver goods in these days and then check out by the way. Sometimes several suppliers deliver goods one after another. At this time, it is busy, and many goods are unloaded at the receiving place. Too busy, only a few people receive the goods. It is necessary to inspect the goods and ship them away. So, they need help. Usually, in this case, I will take the initiative to run there.
Third, working hours are never idle. When buying, I will try to remember the quotation and after-sales service of similar goods and choose the most suitable goods. When I am a shop assistant, I will carefully input all kinds of internal data, keep in mind the prices of various commodities, and make my future work more efficient. When I do tally, I always insist on replenishing when there is no stock. Customers not only pay attention to long-term replenishment, but also pay attention to points. Even after all the goods on the shelves are replenished, I won't be in a daze or wander around, because the manager will think I'm wasting my time when he sees it! So I'll clean the shelves when I'm free. When I am a cashier, I will patiently answer customers' questions, so that I can do it quickly.
I also learned one thing from my internship in the supermarket. Now there are many supermarkets in this street. In order to attract more customers, everyone naturally started a price war. Sometimes, we can see employees from other supermarkets come to see the price. Sometimes we will be arranged by the manager to go to other supermarkets to see the price. As for being a "spy", I summed up an experience: pretend to be a customer who buys things, like! Because ordinary supermarkets don't doubt real customers.
Summing up my work experience, I gained a lot, because I really practiced one sentence: Don't complain about how dark this society is and how unfair the reality is. Because this society will not change because of your complaints, only you can adapt.
Tisso
How time flies! It has been more than three months since I started my new job. During these three months, I was basically familiar with the general situation and workflow of the supermarket. I have heard a saying: "The harder the place, the more you can exercise your will and make people feel full." I didn't really realize the meaning of this sentence until I got to the supermarket.
At the beginning of February, cooked rice was sold in front of the supermarket, including eggs, Tujia biscuits, sausages, sticky corn and whole grain soybean milk. Because it is a station supermarket and catches up with Spring Festival travel rush, the passenger flow is particularly large. There are countless people who need to eat, and our work has become busier because of this traffic, and sometimes it is even a little busy. And at this time, our stationmaster Yang will also help sell things and grind soybean milk in the supermarket. Section chief Yan was also busy collecting money and looking for money to grind soybean milk all morning. I also take time to push water, boil water, wash eggs, boil eggs and cook corn. Repeated cycle, uninterrupted busy. After the morning, my clothes were soaked with sweat. Although tired and busy, I feel full.
Now, in order to let me master the post process of the supermarket as soon as possible, the monitor will work as a tallyman and be familiar with the cashier's work. The work in the supermarket is not as simple as imagined. At work, first of all, we should be familiar with the items, quantity and actual situation of supermarket goods and master the information of goods. If the goods are displayed on the shelf but there is no matching price tag, there will be a phenomenon that the goods and price tags do not correspond, which needs to be checked in time. At the same time, we should always check the shelf life of goods, because the date of goods is one of the standards to measure the quality of goods, and it is also the reputation of a supermarket.
As a qualified supermarket tallyman, you can't chat on the spot. There are many commodities in the station supermarket, and the passenger flow is large. The quality of passengers is uneven, and the tallyman should be responsible for the safety of supermarket goods. It is necessary to patrol shops frequently to reduce the loss of supermarkets. In this position, we must assume the responsibility of this work. The tallyman is very busy, and it is also a difficult and complicated process from delivery from the warehouse to the shelf and replenishment at any time. General goods are nothing, some are drinks, canned wine, fruit milk, milk tea, green tea, mineral water and the like, and then replenish them at any time. Timely cleaning, monthly inventory, inventory goods, check bills, reconciliation. Everyone is very tired. After a day's work, my hands, shoulders, legs and feet are sore and weak. But when I went to work again, seeing my comrades scrambling to do their work, I was more motivated and continued to work.
The cashier's job is not simple, he needs to focus on his post. He must not be careless, memorize the barcode of the goods, scan the goods through the machine, and click on the plate to settle the bill, and act quickly. At the same time, he should pay attention to the types and prices of goods, always pay attention to the situation in front of the cashier and in the line of sight, and prevent and avoid abnormal phenomena that are not conducive to the supermarket. A little carelessness may cause economic losses to the supermarket and bring adverse effects to the team.
Monitor Liu Tongju and his colleagues are very friendly to me. They carefully explain the workflow, how to do each step and explain the skills in detail. Under the leadership of the section chief, the comrades unite and help each other in their work, so that I have no pressure or rejection in the process of learning, and I feel a deep affection. The strength of the team makes me more confident in my work.
The customer is God. In an ordinary post, the burden is not light. He repeats the same work every day He must learn to endure harsh words to passengers and be wronged in his heart. Be sure to smile and serve. When you smile at tourists, no matter how dissatisfied they are with us, their mood must be sunny. A smile is a charming expression. A person who laughs at nothing but can resolve many contradictions will have a beautiful life. When you smile, the world smiles back at you.
Our section chief, Yanling, has a clear distinction between public and private. She is strict with employees, dealing with problems cleanly and neatly, and not dragging her feet. After investigating the market in her spare time, she added and introduced new delicious "cold noodles" to the supermarket, and also solved the problem that young colleagues far away from home were inconvenient to eat and changed their tastes. It has been well received by comrades.
I haven't worked in the supermarket for a long time, and there is still a big gap between my own quality and professional level and the actual requirements of my work, but I can overcome difficulties, study hard, keep a correct attitude, actively study and consult other comrades, and live to learn. During my retirement in late autumn, I can do my job conscientiously, do my best for the development of supermarket operating efficiency and make my due contribution!