The value and importance of nursing etiquette?
1 Paying attention to nursing etiquette is the essential requirement of modern nursing concept?
Modern nursing concept advocates systematic holistic nursing, which requires people's health as the center and people, environment and health as the basic contents of nursing. It has a strong "humanistic color" and conforms to the development trend of nursing specialty in the future. In order to perfect this new theory, it is necessary to strengthen the cultivation of professional ethics and the shaping of professional image. The object of nursing work is people, and people are all kinds. Due to the difference of society, occupation, status, nationality, beliefs, living habits and education level, the severity of the disease is also different. It is an art in itself to make different people reach the best physical and mental state needed for treatment and rehabilitation. Therefore, it is not only the requirement of efficient nursing service, but also the requirement of modern nursing concept for nurses to reach a higher standard in their words, deeds and appearance. ?
Establishing a good image of nursing etiquette is the need of nursing reform and development?
People-oriented is the center of nursing management. A good nurse image can not only reflect the mental outlook of nurses, but also bring comfort and security to patients. Good professional etiquette image not only shows the external beauty to patients, but also is very important in modern society. Nursing managers should take nursing etiquette education as a management work. This is very important to guide nurses to love nursing specialty and pay attention to improving the quality of nursing work such as beauty of appearance, beauty of language and behavior and beauty of environmental service. It is necessary to consciously form a good habit of observing etiquette norms among nurses, so that everyone can fully realize that nursing etiquette is not only a normative requirement of showing respect and courtesy to patients, but also a sublimation of people-oriented and patient-centered understanding, a natural display of professional quality, responsibility and professional knowledge, an inevitable and necessary content of thinking mode and behavior norms in the development of medical reform, and an act that nursing managers and nurses must recognize and consciously follow, and it is by no means a deliberate form.
The direct value of good nursing etiquette lies in that it can give patients spiritual pleasure and satisfaction and promote their early recovery?
After the patient was admitted to the hospital, he spent most of his time dealing with nurses except for regular examination and treatment by doctors. The words and deeds of nurses are not only directly related to patients' impression and trust in hospitals and medical staff, but also related to the prognosis of patients' diseases. Patients get the information of their own condition and curative effect through the words and deeds, expressions and attitudes of nurses. A sincere smile and a thoughtful word are not only concerned about the patient's attitude, but more importantly, support his beliefs. If he works skillfully and has a good image, patients will feel great relief [3], which can effectively eliminate the tension and anxiety of patients in the hospital, so that patients can actively cooperate with various treatments and recover as soon as possible. On the contrary, if the nursing staff do not pay attention to language art, their attitude is stiff and their expression is indifferent, it will bring adverse consequences to patients and affect their rehabilitation. ?
The important value of good nursing etiquette is that it ultimately enhances the comprehensive strength and competitiveness of the hospital.
Paying attention to nursing etiquette and improving the overall quality of nursing team can not only improve the quality of nursing service, but also enhance the overall image of the hospital in the public. Good nursing etiquette will silently create a perfect medical aesthetic environment; High-quality nursing service, high-level personnel quality and full mental state will directly reflect the management level of the hospital and also relate to the survival and development of the hospital [4]. At present, the competition in the medical service market is becoming more and more fierce. It is not enough for a hospital to have excellent technology, and the value of non-technical factors such as service attitude and hospital atmosphere is getting higher and higher. If the hospital wants to be invincible in the fierce competition, it must pay attention to the image and spiritual realm of the hospital in terms of cultural concepts, so as to win the trust of patients. ?
What are the specific methods of nurse etiquette training?
1 Educate nurses to keep good manners?
Beautiful appearance gives people the impression of kindness, purity and civilization. The nurse's uniform should be white, flat and fit, the buttons and cuffs should be fastened, the belt should be fastened, the collar and shirt sleeves worn by the nurse's uniform should not be exposed, and the length of the skirt should not exceed white; Long hair is rolled up, and the badge is properly worn above the left chest. In the workplace, except watches, don't wear earrings and rings, don't grow nails, don't apply nail polish, and make up lightly [5]. Nurses should stand naturally, chest out and abdomen in, head straight, neck straight, shoulders abduction, arms drooping naturally, eyes looking straight and smiling. Sit light and steady, hold the skirt with your right hand, with your hips in front of the chair 2/3, your upper body upright, your legs together, and your hands naturally on your knees. When walking, walk lightly, steadily, and don't worry. Pay attention to your walking posture, keep your upper body straight, swing your arms naturally, relax your shoulders, move your center of gravity forward slightly, and walk lightly. Don't glance left and right when talking with patients, walk in a straight line to show a good image of nurses.