Summary is a written material to review and analyze the performance of study, work and life in a certain period. Can give people the motivation to work hard. Let's finish the summary carefully. How is the summary generally written? The following is my personal summary of the cashier's probation period, hoping to help you.
Personal work summary of cashier's probation period 1 In these short months, I learned the importance of being a cashier and the responsibilities of a cashier:
1, strong sense of responsibility, abide by the attendance system, and be responsible for the cashier work of the company;
2. Provide accurate, fast and courteous quality service for guests with good appearance, appearance and full spirit;
3, master the cash, checks, credit cards and other checkout procedures;
4. Accurately print all kinds of toll bills with station numbers.
5, strictly abide by the financial system, the daily cash income must be handed in in time, special circumstances need to report to the ancient m m: n l ǐ personnel, so that the accounts are consistent;
6. Each shift must check the working capital reserve, and the daily operating income cash shall not be lent to anyone under any excuse or misappropriated without the approval of specialized personnel;
7. If you need to leave your post temporarily at work, you should pay attention to the safety of money and lock the drawers and till at any time;
8. Do not bring personal money to work during working hours;
9. Master the counterfeit currency identification technology of denomination cash and the use method of money detector to prevent counterfeit currency income;
10. Collect money quickly, accurately and politely, and accept or miss the payment from the guests.
1 1, familiar with computer startup and shutdown process and daily computer troubleshooting.
12. Don't chat with anyone in front of the checkout counter, and non-staff members are not allowed to enter the checkout counter;
13, do not use the computer to do other work unrelated to cashier;
14. Do not disclose the company's operating income, materials, procedures and related data to irrelevant personnel and the outside world.
The above is a summary of my work during my internship, and I will continue to learn business knowledge and improve my business skills in the future. For example, if there are any shortcomings in the future work, I hope the leaders will give more advice.
Cashier's Personal Work Summary 2 During these three months, I worked hard and made a lot of progress, and learned a lot that I didn't have before. I think this is not only a job, but more importantly, it gives me an opportunity to study and exercise. From this stage on, I found that the knowledge I longed for was coming to me continuously and slowly digested in this melting pot. This is experience. Here, I am very grateful to the company leaders and predecessors for their concern, and deeply understand the down-to-earth and serious working attitude of the company from the boss to colleagues, which makes me more alert to myself and do a good job. Although each company's system and regulations are slightly different in details, the general direction and purpose are the same.
So, I soon got used to the workflow here and tried to cooperate with everyone's work. Although there are some shortcomings, I actively correct them, avoid repeating them and do my job well. I like it here, and I am willing to use it as a platform to exercise myself, develop together with the company and make my greatest contribution. For me, no matter where I am or in which company, as long as I am lucky enough to be a member of it.
Team spirit is a virtue advocated by every company. I think the development and cooperation between companies is very important. Without the mutual cooperation of various departments and colleagues, the company's work process will be hindered, the work efficiency will be greatly reduced, and the company's interests will naturally be damaged, which is unfavorable to the company and individuals. In the past three months, I realized how important it is to have four things at the same time in my work: intention, concentration, carefulness and patience. In the process of work, I deeply feel the urgency of strengthening my own study and improving my own quality.
1, learn from books, insist on squeezing out a certain amount of time every day to constantly enrich yourself, correct attitude, improve methods, and widely absorb all kinds of "nutrition";
2. Learn from colleagues around you. I always maintain a modest and prudent attitude in my work, learning from their hard-working and pragmatic work style and problem-solving methods;
3. Learn from practice, apply what you have learned to practical work, test what you have learned in practice, find out deficiencies, improve yourself, prevent and overcome the tendency of superficial knowledge, and do a good job. I think the most important thing is to have a sense of responsibility If you have a responsibility, you will try your best to finish it and do it well. If you love your job, your job will love you.
Companies often preach that everyone should do their job well. This is an invisible responsibility, urging me to work hard in this direction and constantly improve and upgrade.
Personal work summary of cashier's probation period 3 1 year cashier's work has come to an end. With the support and help of the cashier supervisor and leaders at all levels, as a cashier, I am proactive in my work, renew my concept, and constantly establish a sense of professionalism and responsibility. I can be strict with myself and work pragmatically around the nature of cashier's work. One year's work in Paris Spring Department Store Co., Ltd. has given me a deeper understanding of the service industry.
Cashier work is at the forefront of shopping malls, and it is an important department that reflects the company's image. To be a cashier, you should have good ideological quality and professional ethics, love your job and work hard. Love the enterprise and take care of the overall situation. Respect customers and provide reliable service. Study hard and improve your skills. Responsible for enterprises and consumers. Serve every customer with good professional quality, active enthusiasm, patient and thoughtful service thought, friendly and harmonious service attitude, rich business knowledge and skilled operation skills, and consciously abide by the company's rules and regulations and the disciplinary requirements of this position. Strive to implement the service tenet of high quality, thoughtful and efficient in department stores.
As a cashier, I have to do all the preparatory work before opening every day to ensure the cashier's work goes smoothly: preparing for the morning meeting, sorting out my gfd, sorting out the cashier, booting up and logging in, preparing all spare parts, preparing the fixed change of the cash register, adjusting the stamp date of the receipt, and checking whether the cash register is in a networked state and whether it can receive money in time and accurately. We should also memorize the business activities of the day, which can guide customers and solve their problems. When customers come to the checkout counter, we should first greet them politely. When we settle the payment for customers, we should sing, receive and pay, remind customers to use the vip card of our shopping mall, and carefully check whether the amount on the sales receipt is consistent with the payment statement printed by pos machine, check the authenticity of the banknotes and count the money in person. Order the statement together with the sales receipt, put it in the tray with the change, and give it to the customer with both hands. Scan the cashier to make sure that there are no items forgotten by customers, smile politely and watch the customers leave. In the case of cheque payment, the relevant contents should be checked in time to reduce the risk of enterprises. When there is no customer to settle the payment, the cashier should sort out the cashier, replenish all kinds of spare parts in time, count the money, tie up the large bills or hand them over to the general cashier. At the end of the morning shift, make a good handover with the afternoon shift, and hand over the money and documents clearly before leaving work. Do a good job of seeing off guests at night shift, count the payment when closing the store, make a payment slip, put it in a payment bag and seal it, print the statement of the cabinet group for the surrounding cabinets, turn off the power supply, and the cashier team leader and security guard will evacuate in the employee passage after collecting the payment bag.
In August 20xx, our cashier supervisor organized a study on international credit cards for all cashiers. In this study, I have a real understanding of international cards, and have a clear understanding of the numbers, forged marks, expiration dates and signature columns of various international cards. Obviously, most people who use fake cards are foreigners, and the goods they buy are easy to get rid of. This study has increased our business knowledge of cashier work, so that cashiers can work.
In September, 20xx, the company changed the cash register system and used electronic certificate for delivery, which saved the manpower of delivering vouchers for shopping mall activities, enabled customers to choose goods with a pleasant mood, and made it more convenient and faster for us to collect money. At the same time, it will promote customers' awareness and satisfaction with the mall and improve its popularity. In the operation and use of the new system, the system is constantly improving, and our cashier is constantly learning new business knowledge, which makes our cashier's work more simple and clear, and also ensures more accurate collection.
These are some experiences and understandings of my actual work this year. In the future, I will strengthen my study, master the cashier's skills and business knowledge more skillfully, constantly improve my business level, strengthen the cashier's safety awareness, and safeguard the company's interests from loss. Do a good job and develop together with all employees of the company. The new year means a new starting point, new opportunities and new challenges. I am determined to make persistent efforts and go up a storey still higher. At the grand opening moment of Paris Spring Department Store in 20xx, I hope that tomorrow's Paris will be more brilliant!
Summary of personal work of cashier during probation period 4. The university will be over in three years. For the internship last summer vacation, every student actively strives for the opportunity to experience and make a cashier's work summary report. The last summer vacation can also allow us to make mistakes and not allow us to sink.
Before the summer vacation, a company came to our school to recruit. For us who major in accounting, our future work experience will be smoother. After a period of struggle, facing some defects and conditions, I chose to be a cashier at Carrefour (Shaoshan South Road Store) near my school. On June 26th, 20xx, I officially became a student worker in Carrefour supermarket. The two-month holiday also ended the era of student workers. I learned a lot and saw my own shortcomings.
First of all, as students, we are still too ambitious, ambitious but too exuberant, lacking the hard-working mentality and pragmatic attitude. A few days after I started training, I began to feel uncomfortable. I have to stand at work every day. One stop is several hours. I'm tired every day, but I still have to stick to it. Not only for the meager salary, but also for my own exercise. After training for a few days, I got blisters on my feet and began to really feel the difficulty of making money. Several colleagues who trained together could not hold on and left. After a few days of training, I have been curious about whether the cashier is really on the computer. I always thought that seemingly simple things would not be difficult to do. I really waited until the day I went to the computer checkout counter, and I made a mistake. The keyboard operation on the card list is wrong, and there is still a shortage of cash. Only when you really feel that you have made a mistake in your work will you find your own problems. I lack work attitude, but I am not practical. I have made the same mistake at work for several days in a row. I can only say that I am really not practical enough, and I still don't have a cool head in the face of a simple job, which is a fatal point for accounting students.
Secondly, as students, they still lack social mentality and realistic vision, and they should face it with social mentality when integrating into society. During my working time, there is one thing that I deeply feel. When I first went to work, it was very common to change money at the cashier. But that time, when the foreman came to change it for me, I took out the money and put it on the machine. I was still looking for money from a client. When I bought the customer's bill, I found that the money was gone in those tens of seconds. It is the customer who gets the money after the final verification. When I asked my aunt if you took the money, she started jogging. A little thing really made me see through a lot of things. Society is so realistic, and those mistakes are all because I lack a mentality of facing society. In the face of society, we should abandon the innocence of students, integrate into society and base ourselves on society. We also need realistic vision and social mentality.
In addition, in society, dealing with interpersonal relationships is an art, which will also reduce the setbacks in your work. During my time as a cashier, the most contact was with customers coming and going, and no one knew anyone, but in just a few minutes, communication with customers was also an experience. Some customers are unreasonable, but they still need to explain patiently. In the face of customers, sometimes smiling is not a luxury, it will only be better for work. Besides communicating with customers, the foreman is the person who has the most contact. Every time we sweep more goods, change money, or customers have problems, we always need the foreman to help us solve them. In fact, these are seemingly insignificant things. But it's important to get on well with the foreman. She can help you solve many things quickly, otherwise your work will not go smoothly. The most obvious thing to deal with interpersonal relationships is to go to the vault to collect the reserve fund and return the cash after work. At first, we didn't understand these interests, and we were yelled at by the staff of the vault every time. It took a long time to realize that when we called our sister sweet, their attitude towards us was slowly changing. Very subtle things prove that dealing with interpersonal relationships is a very important thing in work. After all, this society is realistic, and communication with people needs to be handled well, so that the work can proceed better.
In addition, it is important to learn to be tolerant and keep a positive attitude towards work. During working hours, there are always many customers who are always pestering. For example, the price of some goods is inconsistent with the actual price tag. As a cashier, the only thing to do is to look at the small ticket printed by the computer to confirm the price of the goods. A customer complained that he would inform the TV station and punish us because he was fifty cents short. Obviously, we were killed by a stick before changing the label this morning. We apologize even though we are wronged. If I can't tolerate it, I really don't know how to proceed. Learn to be tolerant and keep a positive attitude towards work. You can't avoid all kinds of unexpected problems at work. In the face of all kinds of hardships, you should always face, solve and treat your work positively. There is no problem of getting through, but the mentality is not correct enough. After I really got used to this environment, I hardly made any mistakes in my last month's work. Only by treating work with a positive attitude can you be yourself when there is no fun.
A deeper understanding is that at any time, home is always worth worrying about, and it is our spiritual harbor. Summer internship, took five days off and went home once. Growing up, I always thought that one day I would leave home and go to the place I yearned for. I have been away from home for a long time, and I really know that it is easiest to be at home when I face the society alone. Don't be hypocritical Hide yourself and study hard to face the reality of the whole society. Can also have a little fantasy, a little naive. The first month's work was very difficult. I was embarrassed to ask my parents for money when I first came out. I didn't know the hardship of life until I paid the rent at the end of the month, got paid at the end of the month, and had food. What I wanted most at that time was to go home. I want to eat food at home and sleep in my bed at home. Slowly, I will begin to miss the warmth of home. When you get home, you will be yourself. When we go home, all grievances and dissatisfaction will vanish. Home is always our harbor, learn to protect and learn to think.
Finally, the most emotional thing is to learn to cherish. Learn to cherish the time at school and cherish the friends around you. Only when you really start to step into the society do you know that the school is so beautiful, at least naive. What you must learn in society is reality, no matter how reluctant you are. There is not much time at school. Learn more when you can still calm down, and do what you haven't done well when you are still naive. Learn to cherish the friends around you. Cherish when you can chat and get together. In the words of an aunt, it will be realistic when you get to the society, and there are not many friends you can really face. When we are not short, we should learn to cherish what we have.
Through this period of work, I really began to know myself and society again. We still have a lot to learn. In the face of difficulties and setbacks, we must respond positively. This experience will also provide some useful experiences for later life.
After summing up the cashier's personal probation for 5-20xx years, our department conscientiously implemented the instructions and specific requirements of superior leaders, continued to carry forward the spirit of hard struggle when starting a business, strengthened team building, paid special attention to marketing, ensured safety and quality, increased revenue and reduced expenses, and made bold explorations, which achieved good results.
As I have just entered the society, I know I have a lot to learn, and I have too many strangers and mysteries about the job I am about to enter. Driven by this ambivalence, I am full of confidence and expectation to meet it.
At work, although I just act as an ordinary and important cashier. During this period of work, I found that we should be able to do a good job freely, whether it is heavy, busy or leisure, we should complete every job with a positive attitude, instead of complaining about the proportion of workload, because complaining is useless. What we should do more is not to think things too badly, but to keep a good attitude and face the team every day. Because a happy attitude will make us feel tired and bored at work.
I. General situation of 20xx Company's operation
This year, our department has established "three consciousnesses" around the working policy of "standardizing management, shaping image, strengthening marketing and increasing efficiency", namely, the awareness of all staff marketing, all-round cost and whole-process quality. Through the joint efforts of all the staff of the hotel, we have achieved good results. The following is a summary of my work this year.
Second, the 20xx work summary
(1) Safety creates stability. By making safety plans such as "safety first, quality first", the hotel has achieved "six defenses" such as daily fire prevention and theft prevention, and almost no accidents have occurred throughout the year. Under the care and guidance of the general manager of the hotel, store-level leaders hold feedback meetings of department managers every day to inform the situation and put forward requirements. The security department arranges cadres and employees to work overtime, patrol frequently and strictly prevent and control. With the cooperation of relevant departments, group prevention and control are carried out to ensure that all activities are foolproof and the hotel is safe and stable.
(2) Implementing brand management, the hotel should focus on eight major tasks. 1. Take efficiency as the goal and do a good job in sales. 2. Take reform as the driving force and do a good job in catering. 3. Customer-centered, do a good job in property management. 4. On the premise of quality, do a good job in guest rooms. 5. Take "Six Preventions" as the content, and do a good job in safety. 6. Take reducing consumption as the core and do a good job in maintenance. 7. Take lean as the principle and do a good job in personnel work. 8.
(3) Employees are the dominant factor of the hotel. 1. In order to fully understand and master the market situation of our hotel, we organized many marketing meetings, conducted surveys, analyzed the consumption level of customers, and established abc customers in combination with the consumption status of customers coming to the hotel, so as to follow the service throughout, pay attention to the service image and appearance, be warm and thoughtful, and meet the requirements of customers to the maximum extent. We strictly control management fees. Most executives have several jobs. In terms of business hospitality, we follow the principle of spending small money, doing big things, doing good things and doing practical things. Take all measures to avoid unnecessary expenses.
2. In every corner of the hotel, there are polite service personnel, standardized operation, professional smile and humble manners, so that guests are not affected by etiquette culture all the time. Individuals in society are always influenced by the people around them. As the saying goes, people are divided into groups. Etiquette culture not only improves the quality of hotel people, but also has a beneficial impact on guests and promotes the quality and cultivation of the whole society.
The traditional attitude towards employees should be changed. People are the main body in management, and all managers are small and should be grasped. The relationship between superiors and subordinates in management is only a division of labor, not a relationship between ruling and being ruled; On the contrary, the modern management concept tells us that management is a special service. Only when managers serve their subordinates well and help them make outstanding achievements in their work will managers have their own management achievements.
Third, induction.
The hotel lacks a spiritual hotel culture that can unite people. A nation has its own national culture, and a hotel also needs its own hotel culture. The construction of hotel culture is not dispensable, but a necessary condition for the survival and development of hotels. When the hotel faces all kinds of challenges, it needs the cooperation and unity of all hotel owners, Qi Xin, to overcome the difficulties together.
20xx is about to become the past, and the successes and failures of the past have become the past. We should not show off or grieve for them, but should adjust our mentality to meet future challenges and upcoming problems. There is a lot of knowledge to learn in life, but what we have learned now is far from enough. Therefore, we should prepare for the next stage of internship, set out with a goal, work hard and sow the seeds, and we must have diligent cultivation and cultivation, so that there will be a bumper harvest.
These are some feelings and thoughts about my work. As a feeling, there may be many subjective traces, but only employees can truly appreciate this feeling. Therefore, I hope that managers can consider employees more than the interests of the hotel before making a decision. Only in this way can more employees support them. Finally, I would like to thank the hotel for providing such job opportunities and the leaders for their help. I wish the hotel can get better and better, and earn more every year. Although there are many powerful hotels in Linfen, they can't surpass them except us.
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