First, there are many contract disputes.

There are many unfair terms for consumers when training institutions make standard contracts. Some training institutions take advantage of consumers' weak sense of contract, and even do not sign formal contracts with consumers, or salespeople sign contracts instead of consumers.

Second, the after-sales problem is difficult to solve.

Poor after-sales service channels, some training institutions, especially online training institutions, do not pay attention to after-sales service, and consumers "lose contact" after payment; Some training institutions close their doors and run away because of poor management, refuse or delay the refund, and set harsh refund conditions; Some non-disciplinary institutions use the "double reduction" policy as an excuse to close their doors and refuse to retreat.

Third, there are many false propaganda methods.

Fictitious student training cases, teachers' strength and training effect, and fabricated consumer evaluation data; Exaggerate the strength of training institutions, and the actual teaching quality is far from the quality of experience courses and audition courses; In order to promote courses, some training institutions deliberately hide some restrictions on the registration conditions of vocational qualification examinations, induce consumers to pay, and even promise to help consumers forge their academic qualifications or work experience after questioning.