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Judging from the basic knowledge of psychology, the characteristics of communication between tea artists and guests are as follows
From the basic knowledge of psychology, the characteristics of communication between tea artists and guests are direct communication and language communication.

Tea artist is a full-time technician with tea professional knowledge, tea performance, service and management skills in the tea industry. Generally speaking, tea art refers to the art of making tea and drinking tea. Tea artist training has been included in one of the vocational education and training courses of the Ministry of Commerce.

I. Work content

1. Identify tea quality;

2. According to the quality of tea, choose appropriate water quality, water quantity, water temperature and brewing equipment to match refreshments;

3. According to the requirements of tea art, choose music, clothing, flower arrangement, incense, etc.

4. Show and explain the process and skills of making tea;

5. Introduce famous tea, famous spring, tea drinking knowledge and tea storage methods.

Second, the introduction of the exam

A tea artist refers to a person who is engaged in full-time tea service in teahouses, tea rooms, hotels and other places. Tea artist belongs to a new profession and has not been fully recognized by the society. With the development of economy and the improvement of people's living standards, people pay more attention to health and health care; As a kind of green drink and self-cultivation tea culture, tea will be accepted and loved by more and more people.

At the same time, the public's demand for cultural consumption will also intensify and upgrade, and the society's cognition and demand for tea performances will also increase year by year. The status and demand of tea artists will also be greatly improved. It can be said that a tea artist is a promising career.

There are five levels of this profession, namely, primary (national vocational qualification level 5), intermediate (national vocational qualification level 4), advanced (national vocational qualification level 3), technician (national vocational qualification level 2) and senior technician (national vocational qualification level 1).

Third, the examination subjects

The examination content of tea artists includes theoretical knowledge and skill operation.

1. Theoretical knowledge: professional ethics, basic knowledge, etiquette, reception, tea making, tea demonstration, tea service, sales, tea house design requirements, tea house layout, tea service, tea service, tea show, tea party organization, tea party creation, tea party innovation, etc.

2. Skill operation: etiquette, reception, tea preparation, tea demonstration, tea service, sales, tea house design requirements, tea house layout, tea service, tea health service, tea performance, tea party organization, difference creation, tea party innovation, etc.