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How to help the elderly cross the digital divide?
Online car rental, code scanning payment, online shopping and online registration, the digital life that young people are familiar with, has now become an insurmountable "digital divide" for many elderly people. Especially under the epidemic situation, everyone's necessary health code has become the "road code" for many elderly people. Improve the traditional service guarantee measures to provide more comprehensive and caring services for the elderly and other groups. The promotion of intelligent services should meet the needs of the elderly, and don't let intelligent tools cause obstacles to the daily life of the elderly. How to help the elderly adapt to the digital and intelligent era is a problem worthy of the attention and efforts of the whole society.

Old people encounter "digital divide"

The latest Statistical Report on the Development of Internet in China shows that as of June 5438+February, 2020, the number of netizens in China reached 989 million, but the proportion of netizens aged 60 and above was only 1 1.2%. At the same time, the data predicts that the elderly population in China will exceed 300 million during the 14 th Five-Year Plan period, and will move from mild aging to moderate aging.

Comparing the two data, we can see that there is a conflict between the accelerated development of science and technology and the deepening of aging, and the "digital divide" cannot be ignored.

Especially during the epidemic, more life scenes have shifted from offline to online, which makes the elderly who can't skillfully use smart phones and can't surf the Internet at a loss. Take the self-service registration machine in the hospital as an example. Although equipped with clear instructions, many elderly people still need the assistance of volunteers to complete the registration, and few elderly people can operate independently through online appointments. The same situation also happens in real life such as installing an app and scanning a QR code.

The "Implementation Plan on Effectively Solving the Difficulties of the Elderly in Using Intelligent Technology" clearly puts forward: focus on the high-frequency problems and service scenarios involved by the elderly, and effectively solve the outstanding difficulties encountered by the elderly in using intelligent technology.

Under the policy background, it is of great significance to focus on smart home products that are convenient for middle-aged and elderly people and lower the use threshold for narrowing the' digital divide' and actively responding to the implementation of the national strategy of population aging. Not only do we need to help the elderly master and operate digital products skillfully through the aging Internet of Things technology, but more importantly, enterprises mainly focus on the behavior habits and characteristics of the elderly to build scenes that meet the needs of users, which is the key to solving the problem.

Accelerate the innovation of aging adaptation.

At present, it has become a * * * knowledge that the smart pension platform can solve the aging problem. Some enterprises began to seek innovation. More than 30,000 scenes are subdivided around the needs of users, basically covering the needs of the elderly in all aspects such as food, clothing, housing, entertainment and so on.

For example, only voice can be used to complete TV switching, channel changing and other operations; A refrigerator with a smart screen can provide exclusive healthy recipes and buy ingredients; Smart bedrooms can help the elderly fall asleep and provide risk warning; The lifting toilet solves the risk of the elderly squatting and standing. These solutions are based on the life scenes of the elderly, and through the aging design, the elderly can fully enjoy the convenience brought by smart families.

In the process of high-tech development and aging population, how to improve the quality of life of the elderly, so that they have more sense of acquisition, happiness and security, is not only related to the social responsibility of corporate citizens, but also related to the realization of fairness and justice in the whole society. Everyone will grow old, care about the elderly and care about everyone's future.