Clothing sales summary and work summary are a person's review and reflection on past work and expectations for the future. Everyone writes a summary every month, especially in the sales industry. The following is my summary of clothing sales. Let's have a look.

Clothing sales summary 1 model essay on personal work summary of clothing salesman 1

In this brand-new field for me, I feel that I lack product knowledge and am not familiar with the rules of this industry, so I began to understand the appropriate products. I will summarize my internship this year as follows:

In the process of sales, my feeling is that all sales are related, but the products sold are different. So how to improve sales skills after mastering product knowledge? I think in a few days of internship, I summed up the following points:

1, mental state preparation.

In the process of sales, if the salesperson has a good mental state, it will give customers a positive, energetic and enterprising atmosphere, so this positive and enterprising mood will always affect customers, so that customers feel that they have been infected by an emotion, so that customers can stay in our store for a longer time and always choose a suitable dress. The performance of mental state is also shown in our gfd. Only salespeople with certain etiquette knowledge can make customers feel the value of the brand, because when looking at a brand, our salespeople directly reflect our brand image, so the improvement of the quality of salespeople is also an important symbol of brand promotion. Excellent salespeople with good mental state have a much greater chance of reaching a deal.

2. physical preparation,

If we have a good body, we can keep vigorous energy and work better. During this time, the standing service in the store made me feel very tired, so I can better understand that having a good body can make us work harder. Therefore, a dynamic team needs a strong body.

3. Preparation of professional knowledge.

When receiving customers, because they are unfamiliar with product knowledge, they want a medium sweater. I can't give them medium clothes because I don't know what the medium size is. When I was in a hurry, the manager took the medium-sized clothes to the customers. The after-sales manager told me that the sweater size 32 is small, the sweater size 34 is medium, and the sweater size 36 is large, which shows such a little product knowledge. Because you can't provide him with a product that suits him. Therefore, product knowledge is very important in sales.

4. Prepare for customers.

When we know the relevant product knowledge, it is the first time to master sales. In order to improve our sales performance, we also need to know the customer's personality and dress style. Only by knowing customers better can we better grasp their psychology, establish a harmonious relationship with customers, create a relaxed and leisure shopping environment, be good at listening to every word of customers, and then analyze whether customers have the intention to buy and recommend clothes that suit them.

During the internship, a sales by the store manager made me feel that knowing customers is the key to easy sales. After the customer tries on a dress, the store manager arranges the clothes he wears for the customer, which makes the customer feel respected, a kind feeling, and makes the customer have a good impression on the store manager. This is the sales skill of being a good person first, and then doing good things. Then the store manager made a very pertinent evaluation of the clothes worn by the customers, and then told the customers how to match the clothes. If so, they tell customers what the clothes look like, and then the customers think it's appropriate and give them a reason to buy, so the customers buy the leather clothes without hesitation.

It seems so easy to sell, but in fact, many sales techniques are used here. Therefore, there are methods and skills in sales. As long as we work hard, our sales performance will definitely improve. Two months in the store taught me a lot and enriched myself. The staff of this specialty store is seriously drained. But I found that the best specialty stores have five basic solid pillars, which create value for customers in five interrelated fields. Provide solutions. For example, as a store manager, it is not enough to ensure the good quality of clothes sold. You must hire salespeople who can help customers find suitable and decent clothes. They need to have rich professional knowledge and provide professional knowledge. For example, professional tailors are hired to provide delivery services to customers at any time, and they are willing to accept special orders. Of course, the shopping guide must pass every training; Determine the training objectives.

For example, a, service skills training. Commodity knowledge and management training. C, store operation skills training. D, ideological training. This can improve the comprehensive quality of shopping guides, further improve sales performance or service level, and is more conducive to cultivating team spirit. Really respect customers. Have a positive working attitude, tidy and reasonable items, and have a price list of items. Clearly marked. Establish emotional connection with customers. Give customers the feeling of approaching, liking and trusting. Memorize some basic skills of getting close to customers: the "three-meter principle" means that customers can say hello, smile and make eye contact when they are three meters away from themselves. Take the initiative to greet customers Shopping guide should also pay attention to: a, the customer's expression and reaction, observe the words, observe the color. B, be careful when asking questions, and never involve personal privacy. The communication distance between C and customers should not be too close or too far.

Essay on personal work summary and sales model of clothing salesman II

In an instant, 20XX years have passed. Although I am still a new employee, with the care of my leaders and the support and help of my colleagues, I persist in studying theoretical knowledge, summing up my work experience, strengthening my ideological cultivation and striving to improve my overall quality. Through my unremitting efforts, I have made some achievements in my work, but there are also many shortcomings. Here, I will briefly describe my thoughts, situation and other personal work as follows:

First, strengthen business study, constantly improve business quality and strive to make greater contributions.

Recalling my work experience in xx is a period that I cherish very much in my life. During this period, my harvest mainly includes two aspects: political and ideological maturity and rich work experience in professional work, which can be summarized as eight words: "Great harvest and great benefit".

My transformation and progress are achieved through the cultivation of leaders, the help and support of colleagues and my own efforts. I know that I haven't worked in our brand store for a long time, and there are still many aspects to learn. I should always measure and demand my words and deeds, pay attention to strengthening political cultivation and further improve my understanding. I also hope that leaders and colleagues will give me guidance and help as always, and I will redouble my efforts to strive for greater progress with incomparable enthusiasm and efforts!

Second, at work, be strict with yourself and keep making progress.

In daily work, under the guidance of superior leaders, responsible for following up every activity of each festival, so that the activities can be successfully completed. Work hard with colleagues to complete the arrangement of various activities in the early stage, and strive to complete the planned content of the superior leader according to the plan of the superior leader. Starting from the standing posture and standing rules, establish a good service image and service quality. At the same time, improve the service to enhance the unity and vitality among members, fully express opinions and suggestions to colleagues in all work, brainstorm, pay attention to collective wisdom and overall efficiency, and strive to improve the service level. Become a vibrant and energetic group. At the same time, we should always be strict with ourselves, strive to lay a solid foundation for improving our grades and lay a higher foundation for our lives.

Third, shortcomings and deficiencies.

Generally speaking, I feel that I still have many shortcomings and deficiencies. My experience in dealing with problems needs to be improved, and my teamwork ability needs to be further enhanced. I need to continue studying and improve my abilities. Knowing that I still lack the basic knowledge of office work, I often behave clumsily in carrying out specific work, and sometimes even feel at a loss. The work is not meticulous enough, mistakes and omissions often appear on small problems, the efficiency is not fast enough, and the leaders' intentions are not fully understood. In my future work, I will adhere to the principle of unity of service and efficiency, find problems in walking and find problems in walking. Through timely on-site observation, we can master the problems and deficiencies in the work, thus making corresponding improvement plans, and giving information feedback to the higher authorities in time to correct the problems in time.

Time flies, and it's the end of the year. Looking back on the coming year, I have experienced a lot and learned a lot. First of all, I would like to thank the leaders of the company and my colleagues in the store for their help and support in this year, so that I can better base myself on my work, and then give full play to my own advantages and constantly sum up and improve my quality.

Clothing sales summary 2 clothing sales work summary 1

XX is the year with the highest sales volume of the company, and all the work has made unprecedented progress, and its comprehensive strength has been greatly enhanced. This is the result of unity and hard work, dedication, hard work and sweat of all employees and leaders at all levels. More importantly, the group company has a pragmatic, enterprising and pioneering sales team, which has made indelible contributions to the company's rapid development. After the probation period of half a year, I can officially become a member of the big family of the sales company. The joy is beyond words.

Looking back on my work in the past year, I found that I am self-motivated, dedicated, conscientious and get along well with leaders at all levels. As the end of the year approaches, it is necessary for me to review my work, with the purpose of learning lessons, improving myself, making my work better, and having the confidence and determination to do it better in the new year.

I. Sales overview:

By the end of XX, 65438+February 3 1, I was in charge of 28 customers. In the second half of the year, the task is XX tons, the actual sales volume is _ _ _ _ _ tons, and the target is _ _ _ _%. Annual sales: _ _ _ _ _ Yuan (including freight: _ _ _ _ _ _), Funds recovered: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Second, the specific performance of duties:

1, internship period:

1) Manage 13 customers, with monthly delivery ranging from150t-250t to 250t. After half a year's training and guidance from manager Lin, I can completely cope with delivery and customer communication. In the first half of the year, I handled 4 complaints from company customers, and basically learned the process of returning goods. I can handle them independently in the future.

2) Complete the statistical report and work summary of new customer development on time every month, and implement the daily newspaper system on 10.

3) Start the crm system.

4) Send samples to 60 customers, and track and feedback the trial situation in time, but these customers are small in scale, most of them ask for samples by phone, and some of them only have a small number of orders after half a year of contact (such as Liang Shuang and Keliang), which shows that development is more difficult than maintenance. Successfully developed 40 new customers, but the number of points is small, and the customer base procurement is also unstable.

5)R&D department's new product development to find the market: investigate the transformer and sanitary ware market.

2. Task contract period: July-65438+February.

In the second half of the year, we joined East China and officially started our business. Large customers such as Ningbo Shanquan, Sanfang Electric Power and Zhejiang Dexin account for 70% of the total sales. In order to ensure good service tracking, we should deal with quality disputes, complaints and returns in time to ensure customer satisfaction.

When looking for possible new customers, I formed my own routine, mainly using online industrial and commercial enterprise directories, professional magazine advertisements, trade fairs and other ways; Before contact, you should master the production and operation status, current purchase channels, consumption, settlement methods, key figures, etc. Company, at the same time, grasp all kinds of information that can guarantee effective recommendation; Be as close as possible to the buyer and communicate face to face; Reputation is an important factor in recommending products, and integrity promotes transactions. In the second half of the year, the number of new customers developing East China Membrane exceeded 10, among which chopped felt achieved remarkable results:

Shanghai Jingji cooling equipment (7 tons) and Shanghai Jinri cooling equipment (delivered nearly 50 tons in total) have been successfully developed and will be able to maintain stable and continuous supply next year. At the same time, pay attention to the market situation, deeply understand the market of epoxy glass fiber for insulators and chopped glass fiber for friction materials, complete detailed research reports, and feed back the information to R&D departments to provide them with basic market demand information. I went to Guangzhou to attend xx China International Composite Exhibition, and I was in contact with the exhibition for the first time. I successfully completed the reception, negotiation, recording, information collection, summary and other tasks, participated in the customer preparation work of xx International Glass Fiber Annual Meeting, assisted in the issuance of customer invitations, guest statistics, accommodation and other work, and completed the negotiation record, annual meeting summary and other aftermath work. After tempering, I am more mature, more skilled in business and more determined in faith. I am full of confidence in my work and company.

Three. Company activities:

After completing the essential work, I participated in some corporate culture activities organized by the company, which not only enriched my spare time, but also improved me in all aspects.

(1) paid close attention to the work of the Youth League Committee and was awarded as an outstanding member of Tongxiang City in XX years.

(2) I was lucky enough to be chosen as the host of the Mid-Autumn Festival party and the xx annual party.

(3) Assist other departments of the company to carry out corporate culture activities.

(4) With my personal interest in writing, I work as a correspondent for the sales companies "Jushi Daily" and "Jushi Communication". In the future work, I will conscientiously complete the tasks assigned by the company and the Youth League Committee and make my contribution to the development of the company's corporate culture.

Summary of clothing sales II

With the deepening of my work, I have come into contact with many new things and encountered many new problems, and these new experiences are all a new tempering process for me. Looking back on the whole January, I learned a lot: I learned to face difficulties calmly; In the face of setbacks, I learned to look up strongly; Behind the repetitive monotonous work, I learned to think and summarize; When the company's image was damaged, I learned how to maintain it; When misunderstood by customers, I learned how to communicate.

The above is the place where I made a slight breakthrough in my work, but this breakthrough does not mean that I can do it well. In the following work, I will constantly improve myself, constantly sum up experience and learn from my failures. Learn their advanced working methods and ideas in the process of working with colleagues; Learn to understand others in the process of communication.

The work in January is summarized as follows:

I. Work:

1, do a good job of sorting out the basic information and reflect the customer's situation and information to the factory in time; 2. Do a good job in order tracking: after placing an order, confirm whether the factory arranges the order, understand the production process of the ordered products, determine whether the products can be delivered on time, and finally determine whether the customers receive our products on time; 3. Is the collection of payment, confirm the reconciliation list with the customer and confirm the return, send the billing information to the finance department in time, make the billing, and finally confirm that the customer's finance has received the tax bill, requiring timely arrangement; 4. Maintain old customers, keep in constant contact with them, and know the latest trends of customers' demand for products. In addition, we should introduce the latest products of the company to our customers to determine whether they need them.

Second, the problems existing in the work

1, the coordination ability of delivery time is not strong enough. Some goods with urgent delivery time often cannot meet the needs of customers well, and some goods will take more than 20 days to complete once the delivery time is delayed. This situation has caused some customers to complain. The work organization is not enough, and some mistakes often appear in the work; The allocation and utilization of time is not reasonable enough, which greatly reduces the work efficiency; Can not distinguish the priorities of the work well, affecting the overall process of the work.

2. Due to the lack of product knowledge and the limitation of business level, it is impossible to convince customers well in the process of communicating with customers. In this respect, I need to continue to learn to improve my product knowledge and improve my business level.

3. Product quality problems are hard to avoid in mass production, but everyone wants to reduce the incidence of product quality problems. According to statistics, more than a dozen customers complained about the quality of our products last month. Give two cases: Bang Wei (Shengfeng) H07 10 136 single nail collision. Because the bottom nail is not sharp enough and the penetration is not strong enough in the actual mass production process, a large number of bottom nails are bent, interrupted and deformed in the nailing process. This has brought some losses to customers. After coordination, the customer asked our company to make up the lost bottom nail as soon as possible, 1000 pieces. Bang Wei (Shenglong) H07 10052 simplex buttons, customers complained that our products have serious quality problems. An I-button has several quality problems at the same time: paint dropping, button surface deformation and inconsistent color. This makes our communication with customers an unprecedented embarrassing scene. Customers are skeptical about the quality of our products and our attitude. They think we are insincere. Later, our factory took corresponding measures to solve this quality problem. However, the previous problem of poor quality brought a very bad image to customers, which greatly reduced our trust and satisfaction.

I think the problem of product quality exists objectively. It is unrealistic and naive to ask the factory to produce large goods without quality problems. It is necessary for every salesperson to tolerate a certain amount of quality problems. If you blame the factory blindly, it will only make things worse. If there is anything that can make up for the quality problem, it is our attitude. Once there is a quality problem, we should promptly and effectively recover the loss and the trust of customers, and show sincerity to find and admit mistakes. This is the first thing to do.

Third, self-analysis

Mentality, I have two problems: first, impatience, and second, scattered responsibilities. I need to make further adjustments and changes.

In the intense work, I often have an impatient psychological state. I tried to alleviate this situation, but the effect was not good. Psychology explains that there are many factors that lead to impatience: working environment, self-quality, living habits and working methods. Besides, I think we should start with our living habits and working methods to adjust our impatient psychological state, because the working environment exists objectively, and it is not a one-off event to improve our quality, especially our psychological quality. What I can grasp now is to adjust my working style and living habits.

Decentralization of responsibilities is an important means to improve work efficiency, but it also has its negative side. When the responsibility of a thing is shared by many people, no one thinks it is their own business. Over time, no one will pay attention to it deliberately, and I can feel it around me. I think the best way to overcome this kind of psychology is to cultivate and strengthen our team spirit. Always put yourself in a group position, because there is no me here, only us.

Fourth, the planning for next month.

1. Maintenance of old customers: mainly tracking orders to ensure that Samabara's large goods can leave the factory on time. Do a good job in autumn proofing of Samabara.

2. Do a good job of payment collection. I didn't do well in this respect last month, and the feeling of perfunctory is really unbearable. From now on, I need to be more careful. As the saying goes, everything I say is groundless, and everything must be confirmed.

For new customers, we must act in full accordance with the specifications in the contract. Get the trust and support of new customers as soon as possible.

4. Insist on learning product knowledge and improve your business level. Things change all the time, and I need to constantly add new knowledge to enrich myself. Insist on going out for a walk, keep frequent and effective communication with customers, and truly understand what products customers need.

The above is a summary of my work in January. Please give me more comments and criticisms on the shortcomings.