The similarity between written test and English test is that knowledge is tested by English questions on the test paper. Oral English sets the context and situation related to the hotel to test students' ability to master and use English.

Hotel English is widely used, involving every employee engaged in hotel work. From the front desk, to the lobby and even to the kitchen staff, as long as they are engaged in hotel work, they will be exposed to hotel English. Because the hotel is a service industry, the service industry will definitely involve all aspects of interpersonal communication. In 2008, after investigation, 95% of the famous hotels in Shanghai will provide hotel English training for their employees.