Disputes over refund of training institutions can be resolved through consumer associations, complaints to relevant administrative departments and court proceedings. 1. If the training institution does not refund the relevant fees, it is generally a civil dispute. If negotiation fails, a civil lawsuit shall be brought to the court where the defendant is located for settlement. 2. You can complain to the consumer association. Complaints against consumers shall be handled by the consumer association or its subordinate branch where the defendant is located. 3. Call the local municipal government hotline 12345 (plus the area code where the institution is located) to state the facts, and reply within 15 working days.

Legal objectivity:

Article 39 of the Law on the Protection of Consumer Rights and Interests in People's Republic of China (PRC) stipulates that disputes over consumer rights and interests between consumers and business operators can be resolved through the following channels: (1) through consultation with business operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.