Experience of effective communication (1) First of all, I am very grateful to the company for giving me this training opportunity. Especially for those of us with technical background, management communication is a misunderstanding, or a lack. Through this research, we have the following gains:
First, regulate personal thoughts through management behavior.
For high-tech departments, it departments should have a set of standard technical specifications. 1. Hardware: standard network layout, computer maintenance technical standard manual and equipment maintenance plan for technicians to refer to the technical specifications; 2. Software: do feasibility analysis, scheme analysis and system flow of the project scheme. erp systems used by various departments should do systematic work instructions, standardize the operation flow of enterprises through standardization work, and unify their thinking; 3. Internal technical authorization, according to the ability of technical personnel to allocate authority, technology must work within the scope of authority to prevent system confusion. Standardization will be the direction and focus of it department's future work.
Second, it is recognized that the enterprise is based on its own culture, and the executives of the enterprise come from within the enterprise.
Strengthen the team building of this department, so that the following technicians have their own strengths, both division of labor and cooperation, and create an efficient team.
Third, communication is more about people-to-people communication, and the soul is touched.
The particularity of printing and dyeing industry has created many groups within the company, and various forces are mutually exclusive, which has seriously affected the communication between enterprises.
1. Personally, the production process of an enterprise is a production process that requires both division of labor and cooperation. So all departments should put themselves in their shoes. There is a division in communication, and the result of the whole production process cannot be transformed.
2. Within the department: enterprise managers should put down their high airs and sincerely listen to the voices of subordinates, especially the voices of frontline technicians, whose voices truly reflect the real state of production. Only by knowing the problem can we solve it effectively. At the same time, subordinates must also respect managers' decisions. In short, all departments should actively communicate.
I sincerely hope that the internal harmony of the enterprise departments and the communication between departments will reach a tacit understanding. The company can develop step by step.
Experience of effective communication (2) Rockefeller, the oil magnate, once said, "If interpersonal communication ability is a commodity like sugar or coffee, I am willing to pay a higher price than anything in the world." This shows the importance of communication. Communication is no stranger to each of us. In life, work and study, we are always faced with the problem of communicating with others. There are very few people who can make communication play its due role and communicate effectively. In enterprises, communication is more important, and good communication skills are very important for stimulating organizational wisdom and vitality, and sometimes even related to the future development of enterprises. However, not all members can communicate effectively, and sometimes they will encounter many obstacles in communication. When it comes to effective communication, we must be clear about what is "effective" communication.
To achieve effective communication, there are two prerequisites. First, the sender of information can clearly express the connotation of information; Secondly, the information sender can pay attention to the response of the information receiver and correct the transmission of information in time according to the response of the receiver. At the same time, the effectiveness of communication depends on the effectiveness of information, that is, the transparency and feedback of information. Only when the two communicating parties fully express their views on a certain issue can there be real and effective communication. Both enterprise managers and ordinary employees are the core elements of enterprise competitiveness, and doing a good job of communication is undoubtedly the prerequisite for the smooth progress of all work in enterprises. Effective communication is the premise of accurately understanding the company's decision-making, improving work efficiency and resolving management contradictions. In the process of information flow, there are bound to be various contradictions and obstacles. Only effective communication between departments and employees can resolve these contradictions and make the work go smoothly. At the same time, effective communication is also a means to transition from superficial problems to substantive problems.
Don't just say what you want to say, say what you want to hear later. In the company, how to communicate with your own leaders and colleagues more effectively, how to use communication to bring convenience to your work, and how to solve communication obstacles? Faced with these problems, many employees are confused. From now on, learn the art of communication with teacher Yu Yonghong and become a master of communication.
Experience of effective communication (3) I was lucky enough to attend the communication meeting organized by the company some time ago. I learned a lot from services and other training seminars. The details that I should pay attention to in communication, the main points of communication, effective methods to solve contradictions, correct criticism and appreciation of people, and good communication skills with superiors, subordinates and colleagues have benefited me a lot, and at the same time, I have realized my previous shortcomings in communication, which is of great help to my future work.
First of all, we should put ourselves in a correct position. Have a good attitude when communicating, be unselfish, selfish and arrogant, and pay attention to each other's emotions, needs and inconveniences; We should be honest with each other when we get along. Asking questions at work and helping to solve problems will promote mutual understanding. Therefore, in communication with people, mentality is the basic problem of communication. Learning communication made me understand the importance of communication. In the future, I will use the communication skills I have learned to deal with interpersonal relationships at work, and then devote myself to my work. As a manager, you should not only have the ability to deal with problems, difficulties and setbacks, but also establish good interpersonal relationships with colleagues and partners. Therefore, improving personal communication skills and managing interpersonal relationships are the key to success.
Communication is to control employees' behavior and see if employees do as required. Without communication, you wouldn't know. Communication is to motivate employees and improve performance. Communication means expressing feelings and sharing frustration and satisfaction. Communication is to circulate information, strengthen information and prevent information from breaking. This requires us to strengthen communication with employees in our daily work and effectively guide employees' behavior. Enjoy the lessons of setbacks and the joy of success with employees, and grasp the sustainable and benign development direction of work.
The basic problem of communication is mentality, which requires us to correct the attitude of communication, start with how to improve work efficiency and strengthen communication with employees. In particular, do a good job of communication with employees. The basic principle of communication is caring, which requires us to always care about the growth of employees, encourage employees to combine realizing their own value with creating value for the company, and achieve a win-win situation for personal development and company growth in hard projects. The basic requirement of communication is initiative, which requires our managers to actively communicate with employees and give support and feedback when employees encounter difficulties, so that the whole communication management is in a positive and smooth state. When communicating, we should pay attention to the communication mode, consider the attitude, knowledge and social and cultural background of the communication object, correctly use the communication art, and remove all kinds of obstacles. When communicating with others, learn to listen. Listen more and talk less, at least listen first and then speak, and master listening skills.
Effective communication can improve our work efficiency and get twice the result with half the effort. To do all this, we need the support of profound professional knowledge, rich engineering practice experience, good professional ethics and indomitable work style.
In the future, I will try my best to: give full play to my subjective initiative, study hard and attach importance to the acquisition of theory and knowledge; Be brave in practice, increase talents in practice, and be good at summing up, so as to accumulate experience, learn lessons and strengthen the concept of unity; Always reflect and analyze yourself, enhance self-adjustment ability, pay attention to unity and do things in a down-to-earth manner; Allow people to speak freely and improve their psychological endurance; We must be open-minded and tolerant of others, but also have psychological endurance, focus on our career and not be humiliated.